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Finalsite

Finalsite is an education software provider whose platform is used by more than 7,000 schools around the world to manage communications and connect communities

Staff Engineer, Communications Platform

Location

United States

Posted

64 days ago

Salary

$180K - $250K / year

Seniority

Lead

Job Description

Staff Engineer, Communications Platform

Finalsite

Role Description The Staff Engineer, Communications Platform will provide technical leadership for Finalsite’s high-scale communications infrastructure supporting emergency alerts, district notifications, and parent communications. This role will lead platform modernization, reliability improvements, observability initiatives, and long-term architectural strategy across a multi-cloud environment. The Staff Engineer will inherit a mission-critical platform that is functional but fragile — a legacy messaging core operating across a fragmented multi-cloud environment with limited visibility into emerging issues before they impact customers. Initial priorities include: - Strengthening observability - Improving operational discipline - Increasing platform reliability In parallel, the Staff Engineer will lead a modernization initiative that previous efforts were unable to complete. Responsibilities include: - Evaluating existing architectural work - Defining the future-state migration strategy - Driving execution through completion while maintaining platform stability and performance The role will also serve as a key driver of engineering excellence by: - Establishing stronger architecture practices - Improving cross-functional coordination - Ensuring technical decisions are made proactively, strategically, and with long-term scalability in mind Qualifications - At least 12 years of experience as a Staff Engineer or senior-level individual contributor supporting high-scale communications or messaging platforms - Strong background in Kubernetes, cloud infrastructure, and distributed systems operations - Experience leading modernization or migration initiatives for production systems - Proficiency with observability tools, monitoring frameworks, and incident response practices - Experience working with Infrastructure-as-Code (IaC) methodologies and cloud-native technologies - Strong Python development and operational experience - Experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies - Strong communication, technical leadership, and cross-functional collaboration skills Requirements - Experience supporting C/C++ production systems - Familiarity with messaging and notification infrastructure, including email or SMS delivery systems - Experience with AWS-native messaging technologies such as SQS, Lambda, DynamoDB, or KEDA - Prior experience supporting large-scale modernization or migration initiatives - Background supporting EdTech, SaaS, or other highly available customer-facing platforms Company Description Finalsite is the most valued partner for K–12 schools to build trust, strengthen community, and grow enrollment. Named one of TIME’s Best EdTech Companies in America 2026, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia. We believe people do their best work when they feel supported, connected, and empowered to grow. That’s why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. At Finalsite, every interaction matters — with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world.

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