Title: Operations Coordinator, School of Behavioral and Social Sciences Location: Point Loma Campus - San Diego, CA Full-time Job Description: PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates. Benefits: We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program. Job Summary: Join the School of Behavioral and Social Sciences as an Operations Coordinator, where you’ll play a pivotal role in supporting academic programs, faculty, and student success. This is a dynamic, detail-driven position ideal for someone who thrives in a collaborative environment and enjoys balancing administrative precision with big-picture impact. There is the potential for flex/hybrid work in the future. Salary: Pay range $24.90 - $26.89 Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources. Job Status: Full time What We’re Looking For - A proactive problem-solver who anticipates needs and takes initiative - Strong collaborator who can work across departments and with diverse stakeholders - Ability to balance competing priorities in a fast-paced academic environment - Skilled communicator who can engage effectively with students, faculty, and external partners - Data-aware mindset with the ability to interpret trends and support decision-making - Experience supporting events, programs, or academic initiatives from planning to execution - Comfort managing systems, processes, and digital tools with accuracy - A service-oriented professional who values student experience and program excellence - Someone who can provide thoughtful feedback and contribute to continuous improvement What You’ll Be Doing - Coordinate course scheduling across undergraduate and graduate programs, ensuring accuracy and alignment with institutional systems - Serve as a liaison between faculty, administration, and campus departments to streamline operations - Support recruitment and onboarding of faculty, adjuncts, and student workers - Plan and execute program events, including academic gatherings, conferences, and student activities - Manage program communications, including social media and outreach efforts - Track and analyze program data to support academic planning and assessment efforts - Assist in budgeting processes, expense tracking, and financial reporting - Oversee scholarship processes in collaboration with financial services - Provide administrative and logistical support for meetings, committees, and leadership initiatives - Deliver high-quality support to students by guiding them through policies, procedures, and available resources Qualifications Minimum Qualifications - One or more years of administrative experience. - Proficient in Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides), Microsoft (Word, PowerPoint, and Excel), and Workday. - Ability to compose written materials using correct spelling, grammar, punctuation, syntax, and format. - Strong organization skills, dependability in follow-through, adaptability, and ability to take initiative, work independently, make decisions, handle stress, maintain confidentiality of information. - Competent multi-tasking skills required, including being able to maintain work flow despite frequent interruptions. - Excellent interpersonal skills to relate to students, faculty, staff, and campus partners (including but not limited to, parents, donors, and alumni), and other members of the public with an affable and flexible disposition. - Willingness to support and enthusiastically engage with people from diverse walks of life, including students, staff, faculty, and School community partners. - Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant. - The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. Desired Qualifications - Bachelor’s Degree and or two or more years of administrative, student success, supervisory, office management work experience, preferably in higher education. - Experience in coordinating groups of people, tasks, schedules, events, and physical spaces. - Proficiency in Google and Mac products, Workday, Coursedog, Canva, other products Demonstrated understanding of social media and familiarity with current trends in social media. - Familiarity with some artificial intelligence (AI) models and willingness to learn how to effectively use them in the workplace (for instance, an expressed willingness to attend training sessions). Ability to quickly learn and assist in the implementation of new software. Accuracy, attention to detail, and the ability to work as a team player. Physical Requirements - Sitting for periods greater than one hour. - Use of computer equipment: computer keyboard, mouse, and monitor. - Vision to read documents, e-mail and other correspondence, and reports on paper and computer monitor. - Mobility that allows for movement between the buildings that house the programs in the School of Behavioral and Social Sciences. - Ability to communicate effectively with others in person and by phone. - Will also stand, stoop, push, pull, and lift up to 25 lbs throughout the day. *** At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential. Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.

Role Description AO Globe Life is expanding its remote team and seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a mission-driven organization. This fully remote opportunity is ideal for individuals with backgrounds in management, operations, client service, or consulting who want flexibility while continuing to grow professionally. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and service-focused team environment. Key Responsibilities - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Assess client needs and provide guidance on available benefit options - Support clients through the enrollment process and follow-up communication - Maintain accurate and organized digital client records - Deliver professional, client-focused service throughout the client experience - Participate in ongoing training, team development sessions, and leadership discussions Qualifications - Experience in management, leadership, consulting, operations, or client service roles - Confident communication in virtual environments - Organized, self-motivated, and comfortable working remotely - Enjoy helping others while contributing to team success - Comfortable using Zoom and other digital collaboration tools Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a functioning webcam Benefits - 100% remote work environment — work from anywhere in the United States - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Monthly and quarterly performance bonuses - Leadership development opportunities and advancement pathways - Supportive and collaborative team culture Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.

Role Description We're currently growing our remote travel operations team and are seeking organized, customer-focused individuals to join us as Travel Preparation Coordinators. In this role, you'll assist clients with organizing and finalizing travel arrangements while helping ensure every detail is prepared accurately before departure. This position is ideal for individuals who enjoy planning, communication, and helping others create memorable travel experiences in a flexible work-from-home setting. No prior industry experience is necessary; comprehensive training, resources, and ongoing guidance are provided. Key Responsibilities - Assist clients with planning and coordinating vacations, cruises, tours, accommodations, and transportation - Help organize travel documents, reservation details, confirmations, and itinerary schedules - Provide destination suggestions, travel information, and personalized recommendations based on client interests - Communicate with travelers through phone, email, and digital communication platforms - Coordinate booking details with approved suppliers and travel partners - Monitor reservations and provide updates regarding upcoming travel arrangements - Maintain accurate records, client profiles, and planning documentation within internal systems - Stay informed on current travel promotions, supplier offers, and destination updates - Participate in virtual onboarding, training sessions, and ongoing professional development programs Qualifications - Strong communication and customer support skills - Organized with excellent attention to detail - Ability to manage tasks independently in a remote environment - Comfortable using computers, email, and web-based systems - Self-motivated with solid time-management abilities - Interest in travel, hospitality, or customer experience roles - Positive attitude and willingness to learn new skills - Must be at least 18 years of age - Must reside in the United States, United Kingdom, or another approved hiring region Benefits - Fully remote work structure - Flexible scheduling options - Guided onboarding and continued mentorship - Access to travel planning systems and supplier resources - Travel-related discounts, incentives, and industry perks - Ongoing training and advancement opportunities within a growing team

• Submit and manage monthly billing claims for all active patients under a bundled rate model • Ensure accuracy of billing inputs, including patient eligibility, enrollment status, and service periods • Maintain detailed billing records and audit trails through regular reconciliation processes • Identify, investigate, and resolve billing discrepancies in a timely manner, including denial and appeals management • Track billing changes such as pauses, discharges, or plan transitions and ensure accurate adjustments • Manage different billing systems and claim structures based on the MCO and state specific requirements • Perform routine audits to ensure billing data aligns with internal systems and source-of-truth records • Reconcile billing outputs against enrollment, care delivery, and eligibility data • Collaborate with leadership to validate patient status, authorizations, and billing eligibility • Partner with Finance on invoicing, reporting, and payment tracking • Identify opportunities to improve billing workflows, accuracy, and scalability