Role Description We're currently growing our remote travel operations team and are seeking organized, customer-focused individuals to join us as Travel Preparation Coordinators. In this role, you'll assist clients with organizing and finalizing travel arrangements while helping ensure every detail is prepared accurately before departure. This position is ideal for individuals who enjoy planning, communication, and helping others create memorable travel experiences in a flexible work-from-home setting. No prior industry experience is necessary; comprehensive training, resources, and ongoing guidance are provided. Key Responsibilities - Assist clients with planning and coordinating vacations, cruises, tours, accommodations, and transportation - Help organize travel documents, reservation details, confirmations, and itinerary schedules - Provide destination suggestions, travel information, and personalized recommendations based on client interests - Communicate with travelers through phone, email, and digital communication platforms - Coordinate booking details with approved suppliers and travel partners - Monitor reservations and provide updates regarding upcoming travel arrangements - Maintain accurate records, client profiles, and planning documentation within internal systems - Stay informed on current travel promotions, supplier offers, and destination updates - Participate in virtual onboarding, training sessions, and ongoing professional development programs Qualifications - Strong communication and customer support skills - Organized with excellent attention to detail - Ability to manage tasks independently in a remote environment - Comfortable using computers, email, and web-based systems - Self-motivated with solid time-management abilities - Interest in travel, hospitality, or customer experience roles - Positive attitude and willingness to learn new skills - Must be at least 18 years of age - Must reside in the United States, United Kingdom, or another approved hiring region Benefits - Fully remote work structure - Flexible scheduling options - Guided onboarding and continued mentorship - Access to travel planning systems and supplier resources - Travel-related discounts, incentives, and industry perks - Ongoing training and advancement opportunities within a growing team

• Submit and manage monthly billing claims for all active patients under a bundled rate model • Ensure accuracy of billing inputs, including patient eligibility, enrollment status, and service periods • Maintain detailed billing records and audit trails through regular reconciliation processes • Identify, investigate, and resolve billing discrepancies in a timely manner, including denial and appeals management • Track billing changes such as pauses, discharges, or plan transitions and ensure accurate adjustments • Manage different billing systems and claim structures based on the MCO and state specific requirements • Perform routine audits to ensure billing data aligns with internal systems and source-of-truth records • Reconcile billing outputs against enrollment, care delivery, and eligibility data • Collaborate with leadership to validate patient status, authorizations, and billing eligibility • Partner with Finance on invoicing, reporting, and payment tracking • Identify opportunities to improve billing workflows, accuracy, and scalability

• Liderar estratégicamente un portfolio de clientes SEO, asegurando alineación entre objetivos de negocio, estrategia y ejecución. • Construir relaciones sólidas y consultivas con clientes, entendiendo sus desafíos, oportunidades y necesidades de crecimiento. • Traducir objetivos del cliente en planes de acción claros para el equipo. • Coordinar equipos asegurando foco, organización, calidad y cumplimiento de deadlines. • Detectar oportunidades de upselling, cross-selling y crecimiento de cuentas. • Garantizar la rentabilidad de los proyectos bajo tu liderazgo. • Acompañar el crecimiento del equipo mediante feedback continuo y desarrollo profesional. • Generar claridad operativa en entornos dinámicos y manejar múltiples proyectos simultáneamente. • Trabajar en conjunto con perfiles técnicos para definir estrategias y destrabar desafíos complejos cuando sea necesario.

Role Description The Senior Manager, Commercial Operations will play a pivotal role in supporting the CCO, running the operating system of the customer-facing organization, supporting the sales team in new account conversations, and leading the cross-functional strategic initiatives that span Customer Success, Customer Operations, Sales, and Marketing. The Sr Manager, Commercial Operations does not own existing strategic accounts but partners with the sales team on new account conversations where senior commercial presence and deployment expertise add value. The role is accountable for the CCO’s operating cadence, executive reporting, the successful delivery of cross-functional strategic initiatives, and the quality of executive-grade deliverables produced on behalf of the CCO. - Drive efficiency and process improvements across the sales and customer success organization to enable revenue growth. - Ensure all sales and customer collateral in SharePoint is rigorously organized, current, and easy for the team to find. - Lead cross-functional strategic initiatives end-to-end, from problem framing through delivery and post-mortem. - Produce executive-grade presentations and decks for board, investor, customer, and internal executive audiences. - Maintain rigorous organization across multiple concurrent workstreams, deadlines, and stakeholders. - Act as the CCO’s proxy at times, in internal meetings, customer conversations, and cross-functional working groups as appropriate. - Partner with the sales team on new account conversations, especially complex enterprise and partnership opportunities. - Bring deployment expertise and senior commercial presence into early-stage customer discussions. - Help shape commercial proposals, pricing approaches, and partnership structures. - Drive ad hoc strategic projects on behalf of the CCO across the commercial org. - Coordinate cross-functionally with Product, Engineering, Operations, and Finance on customer-impacting initiatives. Qualifications - Bachelor’s degree in business, engineering, or a related field. - 5+ years of experience in commercial operations, project management, business development, or related commercial functions. - Demonstrated track record of running complex, cross-functional projects end-to-end, on time and on budget. - Advanced PowerPoint skills, with the ability to independently produce executive-grade presentations for board, investor, customer, and internal exec audiences. - Exceptional organizational skills, with a proven ability to manage multiple concurrent workstreams, deadlines, and stakeholders without dropping balls. - Strong B2B relationship and stakeholder management skills, with comfort engaging senior contacts externally. - Process-oriented mindset with a clear bias toward action and execution. - Excellent written and verbal communication skills. - Comfort operating horizontally across functions and geographies without direct authority. - Proficiency with CRM systems (e.g., Salesforce) and standard productivity tooling. - Direct experience in EV charging, energy, infrastructure, or hardware industries. - Background in site development, deployment, or large-scale project delivery. - Experience supporting an executive in a chief-of-staff or strategic operator capacity. Company Description Tritium is an Equal Opportunity Employer that is committed to inclusion and diversity. We at Tritium believe in equal opportunity for all applicants and employees without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other legally protected characteristics.