• Support the work of the Independent Women’s Law Center and broader IW policy team by tracking, analyzing, and translating legal and regulatory developments • Assist in producing legal and policy content that supports IW’s mission and advances its policy priorities • Serve as a key support resource for the Law Center and policy teams • Help bridge legal analysis and policy work across issue areas • Work to advance IW’s mission and share core values • Manage multiple projects in a fast-paced environment

• Define and own Legal’s operations strategy, roadmap, and execution plan • Build the operating model for an AI-enabled legal department, including workflows, roles, escalation paths, metrics, and continuous improvement loops • Partner with Legal leadership to identify the highest-value opportunities to reduce manual work, improve cycle times, increase consistency, and give the business faster access to legal support • Translate ambiguous legal and business needs into practical systems, workflows, and tools that can scale • Drive the evaluation, selection, implementation, and adoption of AI-enabled legal technology, automation tools, intake systems, knowledge systems, analytics tools, and other legal operations platforms • Design, build, and maintain workflows with AI and other tools such as Jira for legal request intake, approval routing, and reporting • Partner with IT, Security, Finance, Sales, and other stakeholders to integrate legal tools into Olo’s broader technology environment • Own the strategy, optimization, and integration of Legal’s technology stack, including the contract lifecycle management system • Define the metrics to demonstrate Legal’s impact on the business, and build dashboards and reporting for metrics • Drive cross-functional projects across Legal • Use data to prioritize projects, measure the impact of AI and automation, and continuously improve Legal’s operating model • Build and maintain SOPs, playbooks, self-service resources, and knowledge systems for recurring legal processes • Lead cross-functional legal operations projects from concept through rollout, including stakeholder alignment, requirements gathering, testing, training, adoption, and performance measurement • Drive change management for new tools and workflows • Manage Legal team knowledge resources in Confluence to enable self-service for business partners

• Manage incoming calls, create new intake files in Clio, and perform outbound sales calls to inquiries to schedule attorney consultations • Update Clio files with detailed notes from every client interaction, save documents to electronic files, and enter attorney notes from OneNote into Clio following court appearances • Conduct routine status update calls, remind clients of upcoming court dates and deadlines, and manage automated reminder texts via Clio • Delegate calls and requests to Paralegals or Attorneys via email; add specific tasks in Clio for legal staff based on file needs • Maintain a reminder checklist for ALR (Administrative License Revocation) hearings and ensure all "missing" items in a client’s file are noted for completion

• Act as senior in-house legal advisor focused on business transactions and contracting. • Responsible for drafting, negotiating and managing high-profile and/or complex contracts, and managing a team of contracts attorneys in support of the company’s business and growth goals. • Oversee the management of the legal team’s contract templates and contracting playbooks. • Drive cross-functional projects to support new sales strategies, product development and operational improvements; collaborate with all operational areas of the business to anticipate and solve problems proactively. • Provide day-to-day advice on the management of the company. • Advise leadership on client disputes and support the resolution of client disputes. • Partner with compliance team to address evolving legal requirements. • Proactively participate in the mentoring and professional development of attorneys and professionals on the contracts team. • Oversee contract lifecycle management, including approvals, renewals, amendments, and recordkeeping. • Track and analyze contracting trends, cycle times, and risk exposure; recommend improvements based on data and best practices. • Perform other duties as requested.