• Represent Clark Energies and support new client onboarding • Contact company-provided leads to schedule qualified appointments • Manage inbound calls and convert prospects into appointments • Schedule, reschedule, and verify appointments • Maintain clear communication with consultants and clients • Participate in company communication channels • Collect client reviews and referrals • Ensure appointment accuracy and adherence to company standards • Provide homeowners with introductory education on the benefits of renewable energy

• Represent Clark Energies and support new client onboarding • Contact company-provided leads to schedule qualified appointments • Manage inbound calls and convert prospects into appointments • Schedule, reschedule, and verify appointments • Maintain clear communication with consultants and clients • Participate in company communication channels • Collect client reviews and referrals • Ensure appointment accuracy and adherence to company standards • Provide homeowners with introductory education on the benefits of renewable energy

• Lead Appointment Coordinator contributes to overall patient satisfaction by consistently delivering outstanding customer service to patients, providers and payers throughout the patient’s healthcare experience. • Provides day to day support for the appointment team, acting as a subject matter expert, Super User, primary escalation point, preceptor, and performance coach. • Performs a wide variety of patient care activities, including the prompt and accurate handling of scheduling/registration. • Addresses patient concerns and communicates courteously throughout the delivery of care. • Aims always for first call resolution. • Collaborates with physician offices and clinical departments to coordinate services. • Prepares patients for their visit and maintains all of its support processes.

Title: Scheduler Location: Montclair United States 134822 A2 - Part-Time Regular Day 8hrs/Day shift, 3 days a week Monday-Friday. USD $16.64/Hr. - USD $21.64/Hr. Job Description: Overview Join our team as a day shift, part-time, scheduler in Montclair, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. - Learn more about the benefits offered for this job. Get to Know Your Team: - Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit. Responsibilities - The Scheduler is responsible for scheduling designated Primary Care, Specialty/Sub-specialty, Surgical, and Radiology outpatient services with the hospital system. Accurately performs the scheduling function in a high-volume, fast-paced environment with frequent interruptions. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. - Accept calls from and work with physicians' offices to schedule surgical, endoscopy, cardiac catheterization, interventional radiology, and pain management procedures in the Electronic Record Scheduling System. - Ensure receipt of all pertinent information related to the booking, including insurance information, special requests, accurate booking slips, and any other needed documentation. - Fax booking information to Pre- admission testing. - Informs OR, Materials Management, and Central Sterile Processing of special instrument and supply requests. - Work daily with peers, leadership, anesthesia, and physicians' offices to compress the schedule for efficiencies. - Communicates with affected departments, last-minute add-ons, and cancellations to ensure adequate resources are available. - Schedules office and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing the appropriate scheduling code. - Schedule surgical procedures, including pre-admission testing, pre-op clearances, order MRI, CT, and lab testing. - Ensure all pertinent patient information is complete and forwarded to the appropriate departments for surgical and diagnostic procedures. - Enter notes/special instructions needed for scheduling in the electronic medical record. - Perform any and all other duties as assigned. Qualifications Job Requirements: - High School Diploma. - 1 year of prior experience in appointment scheduling, patient access, or billing. - Certified Revenue Cycle Representative (CRCR) Certification required within 6 months of hire - Familiar with medical terminology. - Knowledge of EMR. - Excellent time management skills and ability to multitask and prioritize work. - Excellent written and verbal communication skills (Grammar, spelling, and punctuation). - Strong organizational and planning skills. - Exceptional customer service and phone etiquette. - Ability to maintain effective and organized systems to ensure timely patient flow. Preferred Job Requirements: - Relevant health care experience. - Inbound high-volume call center experience Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.