• Answer, screen, and route incoming calls to the appropriate team member • Take and relay messages or transfer calls to voicemail when staff are unavailable • Log phone calls and upload documents into the online document management system • Provide clerical support to office staff, including faxing, copying, and file organization • Maintain regular communication with clients and respond to questions • Obtain insurance coverage information in a timely manner • Follow up on medical treatment and confirm continuity of care • Request and obtain medical records and billing statements from providers • Communicate with insurance companies regarding treatment status and update adjuster information in the system • Perform additional administrative and case-related duties as assigned

• Manage complex executive calendars, scheduling, and meeting coordination for C-suite leaders. Organize ELT meetings, including agendas, meeting materials, notes, and action-item tracking • Monitor and follow up on action items and priorities established by executive leadership • Support communication and coordination across departments and project teams • Assist with executive presentations, reports, and internal communications as needed • Maintain confidentiality and professionalism in handling sensitive business matters • Identify opportunities to improve administrative and operational processes

• Manage complex executive calendars, scheduling, and meeting coordination for C-suite leaders. Organize ELT meetings, including agendas, meeting materials, notes, and action-item tracking • Monitor and follow up on action items and priorities established by executive leadership • Support communication and coordination across departments and project teams • Assist with executive presentations, reports, and internal communications as needed • Maintain confidentiality and professionalism in handling sensitive business matters • Identify opportunities to improve administrative and operational processes

• Manage complex executive calendars, scheduling, and meeting coordination for C-suite leaders. Organize ELT meetings, including agendas, meeting materials, notes, and action-item tracking • Monitor and follow up on action items and priorities established by executive leadership • Support communication and coordination across departments and project teams • Assist with executive presentations, reports, and internal communications as needed • Maintain confidentiality and professionalism in handling sensitive business matters • Identify opportunities to improve administrative and operational processes