Role Description We are looking for a Salesforce Health Cloud Solution Architect with the following responsibilities: - Understanding the client’s business use cases and technical requirements and converting them into technical designs. - Mapping decisions with requirements and translating them to developers. - Identifying different solutions and narrowing down the best option that meets the client’s requirements. - Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI). - Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices. - Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards. - Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards. - Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs. - Identifying project/service stakeholders early and working with them to ensure alignment. - Acting as a bridge between business stakeholders and Salesforce technical teams. - Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions. - Validating solution feasibility against Salesforce platform capabilities and project constraints. - Preparing and maintaining process flows, business process models, functional diagrams, and documentation. - Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. - Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs. - Supporting user adoption through training materials, user guides, and release notes. - Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities. - Defining guidelines and benchmarks for NFR considerations during project implementation. - Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers. - Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc. - Developing and designing the overall solution for defined functional and non-functional requirements; defining technologies, patterns, and frameworks to materialize it. - Understanding and relating technology integration scenarios and applying these learnings in projects. - Resolving issues raised during code/review through exhaustive systematic analysis of the root cause. - Carrying out POCs to ensure that suggested design/technologies meet the requirements. Qualifications - Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Requirements - Total Experience: 11+ years. - Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations. - Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management. - Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions. - Ability to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation. - Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs. - Ability to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7. - Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management. - Ability to lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support. - Technical governance, conducting design/code reviews, and managing architectural risks and technical debt. - Ability to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams. - Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins. - Collaboration with program managers to manage scope, timelines, risks, and delivery commitments. - Driving innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements. - Participation in roadmap planning, release strategy, and long-term platform evolution discussions. - Strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management. - Excellent communication, leadership, decision-making, and stakeholder management skills. - Mentoring team members to meet client needs and holding them accountable for high standards of delivery. - Understanding and relating technology integration scenarios and applying these learnings in complex troubleshooting scenarios. Company Description We are Nagarro, a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. Our work culture is dynamic and non-hierarchical.

Role Description We are looking for a Salesforce Health Cloud Solution Architect with the following responsibilities: - Understanding the client’s business use cases and technical requirements and converting them into technical designs. - Mapping decisions with requirements and translating them to developers. - Identifying different solutions and narrowing down the best option that meets the client’s requirements. - Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI). - Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices. - Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards. - Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards. - Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs. - Identifying project/service stakeholders at an early stage and collaborating with them. - Acting as a bridge between business stakeholders and Salesforce technical teams. - Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions. - Validating solution feasibility against Salesforce platform capabilities and project constraints. - Preparing and maintaining process flows, business process models, functional diagrams, and documentation. - Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. - Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs. - Supporting user adoption through training materials, user guides, and release notes. - Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities. - Defining guidelines and benchmarks for NFR considerations during project implementation. - Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers. - Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc. - Developing and designing the overall solution for defined functional and non-functional requirements; defining technologies, patterns, and frameworks to materialize it. - Understanding and relating technology integration scenarios and applying these learnings in projects. - Resolving issues raised during code/review through exhaustive systematic analysis of the root cause. - Carrying out POCs to ensure that suggested design/technologies meet the requirements. Qualifications - Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Requirements - Total Experience: 9+ years. - Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations. - Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management. - Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions. - Ability to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation. - Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs. - Ability to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7. - Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management. - Ability to lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support. - Providing technical governance, conducting design/code reviews, and managing architectural risks and technical debt. - Ability to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams. - Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins. - Ability to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments. - Ability to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements. - Participation in roadmap planning, release strategy, and long-term platform evolution discussions. - Strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management. - Excellent communication, leadership, decision-making, and stakeholder management skills. - Mentoring team members to meet client needs and holding them accountable for high standards of delivery. - Ability to understand and relate technology integration scenarios and apply these learnings in complex troubleshooting scenarios. Company Description We are Nagarro, a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries). Our work culture is dynamic and non-hierarchical.

• Design, develop, configure, test, and maintain Salesforce applications and shared platform capabilities using Apex, Lightning Web Components, Flows, validation rules, objects, fields, permission sets, profiles, and related Salesforce platform tools. • Build and enhance Salesforce functionality that supports enterprise platform operations, stakeholder onboarding, application modernization, workflow automation, service delivery, and secure data sharing. • Work with product owners, business analysts, architects, testers, and client stakeholders to translate user stories, requirements, and acceptance criteria into working Salesforce capabilities. • Support Salesforce integrations with enterprise shared services, identity management, external systems, APIs, and middleware platforms, including coordination with integration teams as needed. • Participate in Agile delivery activities, including sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, and PI planning. • Support DevSecOps practices by preparing code for deployment, resolving defects, supporting automated testing, addressing security findings, and maintaining traceability across development and release artifacts. • Assist with release support activities, including deployment preparation, validation, production readiness, rollback planning, release documentation, and post-release support. • Support defect management by identifying, troubleshooting, documenting, correcting, testing, and closing defects in coordination with QA, business, and technical teams. • Maintain clear technical documentation, configuration notes, deployment details, and updates in tools such as Jira and Confluence. • Support continuous improvement of Salesforce development practices, including reusable components, automation, code quality, security, performance, and maintainability. • Work within formal change control, security, privacy, Section 508, and documentation expectations for a regulated federal environment.

Role Description EIM is looking for a skilled Salesforce Analyst/Administrator to join our Business Enablement team. This role is central to implementing and optimizing Salesforce Education Cloud to support the institution’s business needs and long-term strategic objectives. Salesforce Education Cloud enables EIM to effectively manage student relationships and university partnerships, helping us expand as a trusted leader in the healthcare education space. In this position, you will collaborate cross-functionally with teams including Enrollment, Marketing, Clinical Education, and Post Professional Services. You will be responsible for the administration, maintenance, and continuous improvement of all EIM Salesforce platforms, including Education Cloud, Marketing Cloud, and their integrated systems. Responsibilities - Evaluate, analyze, and maintain all of EIM Salesforce instances; serve as a liaison between technical teams and business stakeholders. - Collaborate with stakeholders to gather requirements, analyze business processes, and identify gaps or necessary changes in existing solutions. - Develop and maintain custom solutions using Apex Classes, Triggers, Flows and Lightning Web Components (LWC). - Define project scope, objectives, and feasibility; modify and configure CRM systems to align with business needs and stakeholder requirements. - Develop and execute test plans and validation of related IT solutions, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc. - Manage vendor relationships, working on bug fixes, new features, and optimal product usage. - Deliver training, demonstrations, and regular communications to end-users, and provide ongoing support to ensure smooth system adoption. - Create and maintain comprehensive documentation, including process maps, system architecture, and organizational structures. - Stay up to date with Salesforce releases and best practices, contributing to change management efforts for seamless solution transitions. Qualifications - Strong knowledge of the Salesforce platform. - Proactive, collaborative problem solver. - Excellent communication and interpersonal skills to work effectively with diverse stakeholders. - Business analysis experience, including requirements gathering and process mapping. - Experience with Marketing Cloud configuration and administration. - Experience building and maintaining integrations with Omnichannel, Zoom Phone, Calendly, Zoom webinar, and CAS systems. - Ability to analyze data and derive insights from reports and dashboards. - A proactive, problem-solving mindset with a commitment to quality and accuracy. - Strong organizational skills and the ability to manage multiple tasks and priorities. - A collaborative and team-oriented approach to work. Requirements - Bachelor's Degree - 3+ years of relevant experience; or an equivalent combination of education and experience accepted - Required Certifications: None Preferred Qualifications - Experience in higher education and/or CRM implementations. - Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Business Analyst) or willingness to obtain them. Company Description About Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.