Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Superstar Reviewer Type: Contract Compensation: $70–$150/hour Location: Remote Role Responsibilities - Evaluate the accuracy and depth of AI-generated content to strengthen reasoning and rigor in model outputs. - Review complex content for alignment with domain principles and methodologies. - Provide clear, structured feedback to AI research teams to improve training data quality and downstream performance. - Develop evaluation rubrics and benchmarks for assessing AI-generated tasks and solutions. - Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. - Work independently and asynchronously to meet deadlines while improving AI model performance. Qualifications - 5+ years of experience in content review or related fields. - Strong analytical skills and attention to detail. - Ability to work independently and manage time effectively. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description Financial Operations Networks (FON) is seeking a motivated and organized Customer Implementation & Client Success Coordinator to support new customer onboarding and ongoing client success. This role is ideal for someone early- to mid-career who enjoys working with customers, managing projects, and learning how finance and fraud prevention systems work together. You will play a key role in helping customers successfully launch FON’s front-line risk prevention platform, adopt best practices, and gain value from reduced fraud risk and improved processes. You’ll work closely with experienced team members, customers, and cross-functional partners while building strong customer-facing and technical skills. Qualifications - 2-4+ years of experience in customer success, implementation, client services, vendor onboarding, or related role - Exceptional presentation abilities, clear written and verbal communication skills - Strong organization, time-management and detail-orientation skills - Comfort learning new software platforms and explaining workflows to customers Requirements - Support the end-to-end onboarding of new customers from handoff to go-live - Assist in building and tracking implementation plans, timelines, and milestones - Create documentation to align with customer workflows and business needs and submit to IT - Coordinate with customer stakeholders in AP, Finance, and IT to support integrations - Test new customer portals to ensure proper functionality before hand-over - Deliver or assist with system training for administrators and end users - Track questions, risks, and issues during onboarding and help drive resolution - Comply with all company policies, training, security requirements and provisions in the Team Member handbook - Serve as a day-to-day contact for assigned customers post-implementation - Build positive, trusted relationships with customer contacts to ensure every customer is referenceable - Provide guidance on product usage, workflows, and basic fraud-prevention best practices - Monitor customer adoption, usage, and overall satisfaction - Respond to customer questions and coordinate with Support when needed - Share customer feedback with internal teams to help improve the product - Support FON’s Values of Integrity, Respect and Continuous Improvement - Help customers understand the benefits of front-line risk prevention, fraud reduction and process improvements - Participate in regular customer check-ins and success reviews - Identify opportunities for additional usage or features and partner with Sales as needed - Learn how to communicate customer value and outcomes effectively - Work closely with Sales to ensure smooth customer handoffs - Contribute to onboarding documentation, training materials, and internal playbooks Benefits - Competitive compensation and commission plan - Generous paid time off - 401k - Short-term, long-term, and life insurance - Medical insurance - Dental and vision insurance - Accident, critical illness, and even pet insurance discounts - Discounts on popular wellness programs to support your health and well-being Company Description Financial Operations Networks is the leading provider of vendor information management solutions that protect some of the largest companies in the world. Founded by the trusted experts behind PayTech and The Accounts Payable Network, FON has been instrumental in helping thousands of senior finance professionals keep their operations ahead of risk and fraud since 2001. The innovative platforms, VendorInfo and InvoiceInfo, empower Accounts Payable (AP) and finance teams to work faster, smarter, and more securely by preventing fraud and boosting productivity. The company combines the agility of a startup with the stability of an established industry leader.

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Technology Specialist Summary: - To provide technical assistance by answering questions and resolving problems on the organization's computer hardware, systems software, applications software, Network, Printer and all other computer related problems. - To generate the reports and integrate sources through automation for vulnerability assessment and penetration testing activities. General Responsibilities: - DeskSide Support - Installs, configures and upgrades new hardware or software systems or components, ensuring integration with existing network system - Attending customer inquiries, diagnosing problems and providing solutions remotely and/or onsite - Escalate requests, especially pertaining to network connections, to the appropriate party, as needed. Includes coordinating user access for staff to the US team - Provides operational support for the organization's information systems and peripheral equipment, such as servers, desktops, printers and storage devices - Take on projects that are delegated by the line manager - Assist the Sr. IT Specialist in organizing, planning the daily IT Operations and their Shift Coverage - SME that will support inquiries coming from fellow IT Coordinators - May be assigned / rotated across related sub-functions including but not limited within the IT Department - Other job-related duties that may be assigned from time to time - IT Infrastructure - Installs, configures and upgrades new hardware or software systems or components, ensuring integration with existing network systems - Diagnosing network problems and providing solutions remotely and/or onsite. - Escalate Issues and requests, especially pertaining to network connections, to the appropriate party, as needed. Includes coordinating with ENOS and WINTEL US team. - Onboarding User Printer Access from IT Service Request and provides operational support for the organization's information and network systems such as servers, desktops, printers and storage devices - Take on projects that are delegated by the line manager. - Attends regular meeting and handles the documentation and guidelines of Printer Access and Deletion - SME that will support inquiries coming from fellow IT Coordinators regarding Network, Firewall and Print Server Management - Maintains and Support Audio and Visual Equipment within the existing network environment - Vulnerability remediation - coordinate and perform vulnerability remediation based on "Beyond Support Vulnerability Diagnostics" (currently proactively maintaining machines while they are not accessible remotely. Future state might require a change in vulnerability notification) - SLA compliance - Ensure compliance to uptime SLA (24 hour response, TBD hour resolution). The Test environment is secondary to production environment (Derek to outline) - Vulnerability Specialist - Vulnerability monitoring to alert Support team if a machine loses connectivity or experiences an error scenario - Vulnerability remediation - coordinate and perform vulnerability remediation system hardening to mitigate Common Vulnerabilities and Exposures (CVE). - Troubleshooting & resolution - Perform troubleshooting to diagnose & resolve connectivity or OS issues (including vulnerabilities) - Software Upgrades - Coordinate software release upgrades as directed by partners - Service Level Agreement (SLA) Compliance - Ensure compliance to uptime SLA (24 hour response, x hour/s resolution). The Test environment is secondary to production environment - May be assigned / rotated across related sub-functions including but not limited within the IT Department - Other job-related duties that may be assigned from time to time Qualifications: - Educational Background: - College Graduate, preferably Information Technology, Computer Science or Engineering degree - Professional Experience: - At least 2 Years in the related field - Vulnerability Specialist: - Solid understanding of IT security technologies, and particularly security technologies. - 2-3 years direct experience in vulnerability assessment and penetration testing. - 1+ years working in an IT related field. - 2+ years in an information security related field. Basic Qualifications: - IT Infrastructure - Knowledge in Printer Server Management - Advantage but not required - Fortinet Firewall - Comptia Network+ - CCNA Certified - Vulnerability Specialist - Experience presenting to both technical and non-technical audiences. - Capable of communicating risk to leadership. - Independent resilience to initiate, follow-up, and ensure the completion of tasks with internal team and external stakeholders. - Demonstrated good oral and written communication skills, with a focus on providing clarity of remediation efforts to both system owners and leadership. - A 'can do' attitude team player who works well under pressure and with dispersed groups, worldwide. - Experienced in ticketing system such as ServiceNow (SNOW) - Strong analytical and problem-solving skills, excellent judgment, and possess a passion for continuous learning. - Across all Roles - Proficient in Google Workspace - Technical Troubleshooting skills - Knowledge in ServiceNow or Other Platform - Good written and verbal communication skills - Amenable to work on-site Preferred Qualifications: - Vulnerability Specialist - CompTIA Security+ , comptia a+ and comptia network+ - Sound knowledge in ITIL, IT operations, project methodology, and tools. - CISP and/or CISM certification is a plus, but not required - Knowledge with JAMF/SCCM/Intune/Aternity - Knowledge and ability to write scripts in powershell/bash/python equivalent - Advanced knowledge of Mac & Windows troubleshooting No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Collaborates with internal multi-disciplinary team members from pharmacy, technical, and project management teams. • Coordinates clinical project tasks, timelines, project milestones, and communicates project status with key stakeholders. • Engages with clinical stakeholders within the healthcare system. • Develops and maintains executive and departmental relationships with nurses, physicians, other clinicians at client sites. • Conducts Infusion Systems Assessment in partnership with customer, to identify customer’s specific clinical practices/workflows, potential opportunities for workflow adjustments, and clinical guidance for product configurations. • Provides guidance to sales teams on tubing cross references for both dedicated and non-dedicated sets. • Provides direct clinical, customer-facing support on Fresenius Kabi’s infusion products across all phases of the implementation. • Schedules, prepares, coordinates, and facilitates training for Fresenius Kabi’s customer clinicians (users, super users, and peer-based training) on the appropriate use of our IV Therapy products. • Communicates and escalates risks, concerns and customer issues to the project manager, internal clinical team, and senior leadership. • Leads clinical efforts for product integration with EMR (Electronic Medical Records) partners for customer projects. • Applies understanding of clinical workflows, voice of customer, and healthcare expertise to refine practice and aid clients in developing tailored solutions. • Ensures client satisfaction through follow-up, client responsiveness and thorough communication. • Multitasks and coordinates efforts between multiple implementations. • Provides on-going clinical customer support. • Provides sales support during device demonstrations/pump fairs as directed by implementation leaders. • Completes all training requirements, including all department-specific, compliance training, etc.