Role Description Aptem builds software for the UK skills and employment sector. Our platform supports training providers, employers, and employment organisations to manage learner journeys from enrolment through to qualification or employment outcome. We are in the middle of a deliberate, ambitious transformation of how we work, and this role is at the centre of it. We are looking for a Head of Implementation to transform our implementation function into a market-leading onboarding operation: faster, lower effort for customers and for Aptem, and consistently excellent. This is a transformation role first. You will not carry a personal project portfolio; your job is to fundamentally reimagine how the team works, build the processes and capability to sustain it, and drive continuous improvement from there. The right person has already done this. They can point to specific examples of implementation or onboarding transformation they have led, the metrics that prove it, and how they brought their team with them. Evidence of what you have built and changed matters more than tenure or seniority. What you will be doing: - Leading transformation - Leading the fundamental redesign of implementation processes to materially reduce effort and cycle time for both Aptem and its customers - Identifying and driving automation opportunities, using AI and working with product and technology teams where appropriate - Setting and pursuing an ambitious improvement agenda, not just incremental change - Owning the tooling and technology used to support implementation; making recommendations on new approaches - Evaluating implementation effectiveness through customer and stakeholder feedback, and acting on what you find - Leading the team - Building, developing, and retaining a high-performing team of 12 with a clear customer focus and a continuous improvement mindset - Providing coaching and performance feedback that genuinely raises capability over time - Holding the team accountable for data accuracy in Planhat to enable reliable reporting - Managing workload allocation, recruitment, onboarding, and day-to-day team issues - Ensuring team members set clear expectations internally and externally and follow through on them - Operating cross-functionally - Building productive relationships with Sales, Customer Support, Customer Success, Product, and Finance - Acting as the primary escalation contact for implementation issues with senior customer stakeholders - Supporting Sales on large prospect opportunities, including presentations and project estimates - Working with Marketing to identify customers who could serve as references or case studies Qualifications - Experience in a SaaS or technology business - Demonstrated experience leading a meaningful implementation, onboarding, or operational transformation, with specific evidence of what changed, by how much, and how it was measured - Strong people leadership: a track record of developing and retaining a team through significant change, and getting buy-in rather than just driving change from above - A track record of getting buy-in for transformation, not just driving it from above - Experience managing a team across multiple concurrent customer accounts or projects - Proven ability to manage senior stakeholder relationships and act as a credible escalation contact - Strong commercial awareness: understanding of how implementation connects to revenue, retention, and customer satisfaction - Clear, confident communicator across all channels, including when delivering difficult messages - Working knowledge of implementation and project management tooling Requirements - Experience working in a regulated or compliance-adjacent environment - Proficiency in Planhat Benefits - 27 days annual leave - Option to buy up to 5 extra days’ annual leave - Life insurance - Optional comprehensive private medical insurance - Optional EV scheme with Octopus to make electric cars more affordable - Salary Extras: retail and gym discounts, plus Employee Assistance Programme - Summer hours for extra flexibility in warmer months - Birthday day off - Pension scheme to support your long‑term financial future - Aptem Neighbour Scheme to connect local remote colleagues - Up to two paid volunteering days each year - Biannual company social events - Virtual coffee networking to build connections across the business

Role Description Safal Partners is seeking a collaborative, detail-oriented professional to support the development of high-quality instructional materials review tools for a state education agency client. The Rubric Development Specialist works as part of a project team to keep tasks organized, on schedule, and ready for stakeholder review across all phases of tool development. This is a full-time position within Safal's Education Practice. - Project coordination and operations: Manage scheduling, meeting logistics, materials preparation, and platform support for an assigned content area. Maintain project tools, templates, and tracking systems that keep the work moving efficiently. - Research support: Identify and summarize relevant sources, including state-level instructional materials initiatives, subject-area research, and guidance from leading educational organizations. - Stakeholder engagement and focus groups: Support planning and facilitation of focus groups and working sessions with educators and subject matter experts. Coordinate outreach, prepare engagement materials, and ensure inclusive participation. Capture and synthesize stakeholder feedback into clear summaries for the team. - Communications and documentation: Draft agendas, briefing documents, summary reports, and other materials that keep stakeholders informed and aligned. Maintain detailed records of decisions, activities, and feedback. - Quality assurance: Conduct an initial review of draft tools and supporting documents to catch errors and inconsistencies. Help maintain quality standards across the full development cycle. Qualifications - Bachelor's degree in education, curriculum and instruction, communications, public policy, or related field (Master's preferred). - Minimum 5-7 years of experience in project coordination, stakeholder engagement, education policy, or a related field. - Background or familiarity with instructional materials, curriculum standards, or K–12 education systems preferred. - Strong written and verbal communication skills. - Commitment to transparency, collaboration, and continuous improvement. - Experience supporting project coordination, stakeholder engagement, or educational program implementation, preferably in an education or public sector setting. - Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines simultaneously. - Demonstrated ability to translate complex information into accessible formats for a range of audiences. - Experience facilitating or supporting group meetings, focus groups, or working sessions. - Proficiency with collaborative tools and project management platforms (e.g., Smartsheet, Microsoft Office, Teams, and SharePoint). Benefits - Health & Wellness: Robust medical, dental, and vision coverage, life and disability insurance and employee assistance programs. - Time Off: Paid federal holidays, generous PTO, and dedicated sick leave. - Retirement & Savings: 401(k) with immediate vesting and competitive company matching. - Career Growth: Flexible pathways that support advancement, mobility, and long-term professional development, including access to courses and certifications. - Meaningful Work: Opportunities to contribute to innovative, mission-driven projects with impact at the federal, state, and national levels. - Supportive Culture: A collaborative environment grounded in continuous improvement.

Title: Implementation Specialist, Philadelphia Location: Philadelphia United States Job Description: IXL Learning, a developer of personalized learning products used by millions of people globally, is seeking an Implementation Specialist to join our Professional Learning team and support mid-size districts in Pennsylvania. At IXL Learning, professional learning is more than delivering training; it's about partnering with educators to transform teaching and learning in their classrooms, schools, and districts. As an Implementation Specialist, you will support mid-size districts to ensure a successful IXL implementation. You'll serve as a reliable partner and IXL expert, sharing practical strategies for using IXL to advance their district initiatives, delivering high-quality professional development, leading data reviews, and supporting strategic planning. Through your work, you'll help districts move from adoption to consistent, effective use of IXL that drives student growth. #LI-REMOTE We are looking for an enthusiastic, highly organized, instructional leader who thrives in a collaborative, high-energy environment. The ideal candidate is a polished communicator and engaging presenter with experience in instructional coaching or school leadership, and is excited to travel to support districts in Pennsylvania. This is a full-time remote position for candidates living in Philadelphia, Pennsylvania. WHAT YOU'LL BE DOING - Partner with district leaders to provide implementation support to mid-size districts - Collaborate with school and district partners to create and implement a professional development plan that supports a successful IXL implementation - Travel regionally to support assigned districts, including facilitating in-person professional development and conducting quarterly visits -up to 60% possible travel during back-to-school season and up to 40% the remainder of the year - Deliver high-quality live and virtual professional development sessions to drive engagement and usage of IXL - Analyze and use data to drive decision-making and strategize next steps - Partner with the Sales team to effectively manage and grow customer relationships, including supporting districts piloting IXL and other pre-sales opportunities WHAT WE'RE LOOKING FOR - BA/BS degree - 5+ years of experience teaching in a K-12 setting; instructional coaching, school leadership, or edtech PD experience strongly preferred - 2+ years of experience providing professional development - Experience supporting district implementations strongly preferred - Exceptional presentation skills; comfortable presenting to teachers and administrators - Excellent interpersonal skills-dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude - Organized, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish - Self-starter and quick learner with a passion for improving education through technology - Strategic thinker and problem-solver - Must live close to a major airport ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: - 1 in 4 students in the United States uses IXL.com - Rosetta Stone provides an immersive learning experience for 25 languages - Wyzant is the nation's largest community of tutors, covering 300+ subjects - Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.

• The Retirement Implementation Specialist is responsible for leading the onboarding process for new Alerus retirement plan clients, including startup plans, transfer plans and internal conversions. • Manage all elements of the onboarding process by leading internal departments and external parties through an established implementation timeline. • Communicate the implementation plan, including the key objectives and deliverables, scheduling, tracking and reporting to internal and external parties. • Assign and perform tasks to meet service timelines to ensure a successful transition of new business from sales to the Alerus account representative. • Deliver a positive customer experience for the plan sponsor and other external parties while continually seeking ways to enhance the new client implementation process. • Schedule and facilitate implementation calls with client, advisor, TPA, prior vendor(s) and Alerus team members to define the implementation timeline including a blackout period, key milestones, and plan effective date. • Collaborate with stakeholders to find solutions for complex requests while maintaining consistency with established service offerings. • Properly document key discussions and decisions related to plan setup and onboarding. • Provide updates to internal tracking tools and proactively identify and manage implementation expectations, needs, and concerns.