• The onboarding workflow that takes a new worker from sign-up through profile completion. • Documentation requirements for facilities, including state-regulated tuberculosis test results, background checks, and nursing licenses. • The supporting infrastructure to parse, extract, and validate information from worker documents. • Make changes to the mobile application as we evolve the worker onboarding experience.

• Partner with engineering leadership to define and uphold high standards for system design, code quality, performance, scalability, and security across the team. • Collaborate closely with product and cross-functional stakeholders to shape requirements, align on priorities, and deliver solutions that meet customer and business needs. • Lead the design and delivery of complex, high-impact features and systems, from concept through production. • Own and continuously improve the reliability, scalability, and performance of existing systems, proactively identifying and addressing bottlenecks and risks. • Mentor engineers through technical guidance, code reviews, and fostering best practices, elevating the overall capability of the team. • Influence architectural decisions across multiple services or teams, ensuring alignment with long-term platform strategy. • Improve system observability through metrics, logging, alerting, and incident learnings. • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).

• Research, design, develop, test, and/or modify enterprise-wide systems and/or applications software. • Assist in the design, modifications, and coding of software product components, units, and modules according to detailed specifications for CMS projects. • Work from models and diagrams to develop software code needed for the application. • Assist with all phases of the software development lifecycle. • Analyze user/business needs and functionality to plan and design software systems. • Participate in writing and updating technical documentation such as user manuals and training materials. • Participate in systems modeling, simulation, and analysis. • Troubleshoot problems and provide customer support for software OS and application issues. • Capture and manage workflow activities; report metrics and administrative actions across Medicare and Medicaid systems. • Develop functionality using .Net, C#, Python, Ruby, Java, and RDBMS. • Write Shell/Perl scripts to implement connectivity. • Code with Java to develop and maintain back-end features. • Apply coding standards within code branches that are merged and deployed in AWS. • Develop the system using a microservices structure with Spring framework. • Apply Agile/Scrum methodology and participate in regular backlog grooming.

• Compreender as necessidades do negócio e dos usuários finais de cada cliente; • Analisar e avaliar as opções de tecnologia disponíveis; • Desenvolver e documentar arquiteturas de soluções; • Trabalhar com equipes de desenvolvimento para implementar soluções; • Garantir que as soluções atendam aos requisitos de segurança, escalabilidade e desempenho; • Fornecer orientação técnica para equipes de desenvolvimento e outras partes interessadas; • Identificar e resolver problemas técnicos e de integração; • Manter as ferramentas utilizadas pelo time de desenvolvimento; • Atuar em estreita colaboração com a gestão para alinhamento estratégico, tático e operacional da área de Serviços no que diz respeito às questões tecnológicas; • Responsável por projetar, desenvolver e manter a infraestrutura que suporta os processos de engenharia de software; • Responsável por apoiar tecnicamente a elaboração de propostas de pré vendas; • Realizar entrevistas técnicas, quando necessário.