• Drive Revenue Cycle Management Performance for Designated Set of Hospitals/ ASC’s or Clinics • Assist with Developing strategic roadmap focused on efficiency and quality for assigned projects. • Serve as change agent by communicating and institutionalizing continuous improvement initiatives within process and operations teams • Assist with facilitating Key Revenue Cycle Meetings & Denials Mgmt. Sessions • Support inclusive culture by seeking to understand, share, and institutionalize best practices across process and operations teams • Deliver significant and quantifiable improvement and financial benefit across the organization. • Manage through a Multi-Disciplinary team of local leadership, National leadership and other key individuals needed to drive Revenue Cycle improvements – including any Third Party Vendors in use for Rev Cycle Services. • Focus on business performance that constantly strives to eliminate waste, improve customer satisfaction via the use of continuous improvement tools and methodologies. • Client Facing: Easily establish client relationships and becoming their trusted advisor • Create executive level presentations for internal and external clients regarding project status updates • Ability to adapt to scope, priority and timeline changes • Can motivate project stakeholders to inspire with positivity and encouragement • Stay up-to-date on industry trends and changes in regulations related to healthcare billing and reimbursement.

• Manage and direct global ShipBob Control Tower and Merchant Operations teams operating across all time zones. • Lead and scale a large, remote Merchant Operations team based in India — a customer-facing function focused on delivering exceptional merchant experiences. • Champion the deployment of AI-driven tools and process automation within Merchant Operations to improve service quality, reduce resolution times, and increase team capacity without proportional headcount growth. • Provide cross-cultural leadership to a geographically distributed organization, fostering an inclusive, high-accountability culture that bridges time zones, communication styles, and organizational contexts. • Accountable for establishing performance objectives, developing operational metrics aligned with these objectives, and delivering results on behalf of ShipBob merchants. • Inform product roadmaps to achieve scale at ShipBob by transitioning manual control tower and merchant operations work into technology-driven mechanisms; actively identify and implement AI solutions that address merchant experience challenges and create operational leverage without adding headcount. • Develop and maintain a high-bar organization by selecting, appointing, and developing people who embody the culture, skills and drive contributing growth of ShipBob. • Drive associate engagement throughout teams to improve leader and business performance. • Direct all functions within budgets and drive cost improvement year-over-year. Develop effective organizational structures. • Create a motivating environment to help people through change in a positive manner successfully; foster open communications, continuous improvement, and innovation; minimize complexity; maintain stability; involve others in decision making. • Authentically build trusted relationships and collaborate globally with diverse, and multi-functional teams to successfully drive business objectives. • Additional duties and responsibilities as necessary.

Role Description We are seeking an enthusiastic and dedicated Regional Sales Manager driven to achieve outcomes, lead a team, and prioritize exceptional customer service. We know enabling success starts with an excellent work environment in which our team can be supported, grow, and develop. As a leader in our industry, we are strongly driven to provide our team with opportunities for incredible internal growth. Location: New York City Employment Type: Full-Time (Remote) Territory-Based Role: Applicants must reside within or near the assigned territory. Compensation: Total Compensation: $150,000.00 - $300,000.00 Key Responsibilities - Directing sales efforts and attaining quota, expense, and marketing objectives within determined geography. - Developing relationships with health care personnel and experience developing strategy for account retention and new business development. - Directing the overall operation for direct and/or channel sales, and delegating assignments to management and staff. - Developing and implementing strategies to achieve short and long-term business objectives within assigned geography. - Effectively managing a team of direct field sales employees (Account Representatives) and contracted distributor principles. - Utilizing field visits and individual or group meetings and telephone contacts to train and develop employees in sales skills, product knowledge, teamwork, time and territory management, competitive knowledge, and career goals pursuits. - Coordinating sales efforts. - Communicating corporate mission, goals, and activities. - Directing and motivating personnel to achieve quota. - Providing ongoing feedback/coaching. - Implementing corrective actions when necessary. - Assisting employees with Quarterly Plan and Reviews (QPRs). - Ensuring efficient, effective use of inventory and expenses. - Coordinating efforts with contracted distributors to maximize overall AOTI teamwork results. - Recruiting and interviewing candidates to maintain strong personnel "bench," hiring top candidates for open positions. - Providing feedback of marketing intelligence to AOTI senior management. - Performing all other duties as assigned. Qualifications - Minimum 10 years of experience in medical device or healthcare related field. - Minimum of 5 years leadership experience in medical device or healthcare related field. - Excellent written, presentation, and oral communication skills. - Strong business acumen, analytical and strategic thinking required. - Ability to develop and foster teams. - Capacity to manage cross-functional initiatives. - Effectively manages and resolves conflict. - Relentless customer focus. - Must be able to travel 50% or more as required. Physical Demands - Occasionally required to sit. - Occasionally required to walk. - Occasionally required to use hands to finger, handle, or feel. - Occasionally required to reach with hands and arms. - Occasionally required to talk or hear. - Occasionally required to bend, lift or climb. - Occasionally required to lift up to (50 pounds or greater). - Finger dexterity required. - Hand coordination required. - Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus. Work Environment - Exposure to adverse conditions. - Exposure to moving mechanical parts. - Exposure to high, precarious places. - Exposure to outside weather conditions. - Exposure to fumes or airborne particles. - Possible risk of electrical shock. - Protective clothing or equipment is required including gloves, covered shoes, protective eyewear. Benefits - Full benefits with a company-sponsored stipend. - 401(k) with company match. - Company-paid Basic Life, AD&D, Short-Term, and Long-Term Disability Insurance. - 11 Paid Holidays + 2 Floating Holidays. - Paid Vacation and Sick Time. - Paid Volunteer Time Off to give back to your community. - Employee Referral Bonuses. - Car allowance, fuel reimbursement, and corporate discounts.

• Own the accountability for the development and maintenance of clinical and reimbursement policies, ensuring perfect alignment with CMS regulations. • Design and oversee a robust, multi-layered audit program that monitors adjudication system output against clinical policies, pricing, benefit rules, and provider contract terms. Ensure that all findings are fed into a continuous improvement loop to enhance systemic accuracy. • Lead the implementation of AI initiatives to automate the monitoring of reimbursement policies and contract validation. You will independently utilize advanced LLMs (such as Claude, Gemini, and ChatGPT) to analyze oversight trends and develop data-driven criteria for judgmental sampling and targeted audits. • Serve as the lead for global payment accuracy oversight regarding our external BPaaS partner, holding the vendor to world-class standards through global accuracy reviews and data-driven performance monitoring. • Act as the strategic bridge between Clinical, Claims, A&G, UM, Compliance, Quality, and the Configuration team, ensuring that clinical intent, benefit design, and contractual terms are perfectly synchronized in the final payment adjudication.