• Receive, analyze and execute technical requests submitted through the company's management systems • Configure, parameterize and deploy features of Geopixel systems • Prepare, validate, verify and load data • Run SQL queries for analysis and data validation • Manipulate and validate spatial and cartographic data • Perform functional and operational tests to ensure delivery quality • Document test results and the procedures performed • Support the implementation and validation of municipal digital processes • Participate in the analysis of business rules related to municipal public processes • Collaborate with Product, Development, Projects and Business teams to evolve solutions • Identify configuration, data or system behavior issues, treating or escalating them when necessary • Support maintenance activities for environments, databases and applications • Perform basic installation and configuration of applications and services • Assist with monitoring and organizing cloud-hosted environments • Safeguard the security and integrity of information stored in Geopixel solutions • Continuously seek improvements, automation and greater efficiency in implementation processes.

• Collaborate with stakeholders to gather and prioritize requirements for AI Agent development and low-code automation initiatives. • Translate business problems into data-driven solutions using AI/ML models, low-code platforms and connectors. • Participate in discovery activities, including user interviews and journey mapping, to define KPIs and success metrics. • Design & develop and test use cases using tools like Copilot, Power Apps, and other low-code platforms. • Conduct testing, user segmentation, and product utilization analysis to inform product decisions. • Demo functionality to end users and communicate findings to both technical and non-technical audiences. • Support UAT for new modules and ensure alignment with business requirements. • Contribute to a culture of innovation, collaboration, and continuous improvement.​

Role Description As a Benefits Quality Assurance Analyst, you will be responsible for overseeing the core operations, processes, and quality standards of the benefits plan build and maintenance to ensure the delivery of a high quality SmithRx product. What will you do: - Communicate project status and escalate issues for improved workflow efficiency - Collaborate with engineers on system enhancements to create workflow automation - Become subject matter expert on department standards and processes - Enhance test plans to ensure application functionality meets original requirements - Support business application systems and maintain plan data integrity - Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards - Identify quality improvement opportunities and present to Manager/Team Leaders for consideration and approval - Develop and deploy daily audits to assess the quality and accuracy of the Benefit Configuration Specialists/Analysts work products - Ensure the quality and accurate analysis of benefit plan designs throughout their lifecycle, from pre-implementation to post-implementation in pharmacy or medical settings Qualifications - Bachelors degree or equivalent work experience in healthcare and/or PBM required - 4+ years of experience as a Pharmacy QA Analyst preferred - Comprehensive knowledge of benefits administration, benefits configuration, eligibility requirements, benefit provisions, and enrollment protocols required - Robust analytical skills; advanced skills in Microsoft Excel - Strong communication skills via face-to-face meetings, conference calls and written correspondence - Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments - Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven - Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company Benefits - Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance - Flexible Spending Benefits - 401(k) Retirement Savings Program - Short-term and long-term disability - Discretionary Paid Time Off - 12 Paid Holidays - Wellness Benefits - Commuter Benefits - Paid Parental Leave benefits - Employee Assistance Program (EAP) - Well-stocked kitchen in office locations - Professional development and training opportunities

• Own the analytics roadmap for Guest Engagement — define what to measure, what to test, and where the biggest opportunities lie across the full guest lifecycle. • Design and analyze experiments at scale across abandon journeys, demand gen ML model rollouts, and placement-level A/B tests. • Surface proactive insights that go beyond reporting — user segmentation, funnel analysis, fatigue signals, channel optimization — and translate them into strategic recommendations for Director-level marketing leaders. • Build scalable, self-serve reporting that empowers partners and frees AA capacity for higher-leverage work. • Collaborate cross-functionally with MarTech DS on ML model feedback loops and attribution, with SF&A on goal methodology, and with India-based analytics resources on operational reporting.