Role Description The BI Report Developer has a strong focus on working within the enterprise. The role is crucial in leveraging Microsoft Fabric, SQL Server, and Synapse Analytics as structured data sources to create insightful and actionable reports. The BI Report Developer will contribute to data governance and change control processes and excel in delivering high-quality presentations to internal stakeholders. This role reports to the Sr. Data Engineering & Report Visualization Manager. What You Will Do: - Designs, develops, and deploys advanced Power BI reports and dashboards using structured data from Microsoft Fabric Data Warehouse, SQL Server, and Synapse Analytics. - Utilizes DAX expertise to create complex calculations, measures, and KPIs that provide meaningful insights to business users. - Implements row-level security measures within Power BI to ensure data confidentiality and compliance with organizational policies. - Collaborates with data engineering teams to optimize structured data models for enhanced report performance and user experience. - Manages Fabric capacity resources, monitors usage, and optimizes performance to ensure efficient report rendering. - Participates in data governance initiatives and adheres to change control processes to maintain data accuracy and consistency. - Performs thorough data analysis, distills insights, and crafts compelling data-driven narratives for effective storytelling. - Utilizes advanced visualization techniques to create interactive and visually appealing reports that convey complex information clearly. - Presents complex findings and reports to executive stakeholders in a clear, professional, and impactful manner. - Troubleshoots and resolves issues related to report performance, data accuracy, and visualizations. - Performs other duties as assigned. Qualifications - A high school diploma or equivalent is required; a bachelor's degree in computer science, information technology, business, or a related field is strongly preferred. - A minimum of four (4) years of hands-on experience as a Power BI developer, with a strong portfolio showcasing diverse and impactful reports is required. - Expertise in working with structured data from Tabular Models, SQL Server, and Synapse Analytics as data sources. - Proficiency in writing complex DAX expressions and calculations to meet advanced reporting requirements. - Familiarity with Power BI security mechanisms. - Strong data modeling skills within Power BI, including structured data transformation and optimization. - Intermediate skills in Power BI Desktop, including using custom visuals, themes, and advanced interactivity. - Exceptional data analysis, storytelling, and visualization skills. - Excellent presentation skills, with the ability to confidently present to executive-level stakeholders. - Strong problem-solving and troubleshooting abilities, maintaining professionalism under pressure. - Ability to work independently and guide and support others through collaboration. - Excellent verbal and written communication skills, problem-solving skills, and attention to detail. - Self-starter with strong organizational and time management skills. - Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. - Willingness and ability to work flexible hours as needed and be available for off-hour support as part of an on-call rotation. - Proficiency in Microsoft Office Suite (including Excel, Outlook, PowerPoint, Visio, & Word), and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack). Requirements - Preferred: Scrum, Jira, or DevOps experience. - Familiarity with Microsoft Fabric/One Lake. - Relevant Power BI certifications (such as Microsoft Certified: Data Analyst Associate or Microsoft Certified: Power BI). Physical Demands - Sitting, standing, and walking (95-100%) - Keyboarding (70-90%) - Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%) Work Environment - 100% Remote: Work environment is at home. Compensation $95,000 to $105,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. Company Description Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism.

Role Description The Sr. BI Report Developer is responsible for developing and maintaining reports, dashboards, and data visualizations; data modeling, planning, and deployment; and program documentation and data governance support activities. This position will assist in developing, maintaining, and supporting the business intelligence activities including data analysis, reporting efforts and architecture recommendations to elevate the company’s analysts and other end users who need timely, correct, and impactful information. This role reports to the Sr. Data Engineering & Report Visualization Manager. What You Will Do - Partners with users across functions at various levels to understand their business process needs and design reporting to measure & drive results. - Develops reports and dashboards via Power BI. - Assists with report migration to Power BI and maintenance within SSRS. - Contributes to ongoing discussions around the evolution of electronic data warehousing within our enterprise environment. - Develops high-performance tabular models within Azure Analysis Services. - Creates and maintains DAX expressions that construct enterprise KPIs and measures. - Partners with developers, business, and IT team members to identify critical data and reporting needs. - Writes, tests, and troubleshoots complex T-SQL queries and stored procedures that support reporting and integration needs. - Writes T-SQL queries that support enterprise reporting. - Writes and maintains documentation on reporting and integration processes. - Participates in the design and execution of governance activities associated with ensuring data solutions architecture assurance and compliance. - Performs other duties as assigned. Qualifications - A high school diploma or equivalent is required; a bachelor’s degree in computer science, business, or related field is strongly preferred. Equivalent combinations of education and relevant experience will be considered. - A minimum of six (6) years of experience with Power BI dashboard, visualization, and report development is required. This includes advanced data modeling and data shaping in Power BI (especially in conjunction w/ DAX). - A minimum of two (2) years of experience with T-SQL work (strong knowledge of queries, joins, user-defined functions, and views). - Intermediate SSRS report development and maintenance. - Able to facilitate and execute the report development process from requirements gathering until the report is delivered to the end user. - Knowledge and understanding of both relational database design and data warehouse star schema design and structure. - Demonstrated ability to lead through influence and collaboration, including mentoring others, leading initiatives or workstreams, contributing to best practices, and driving cross-functional outcomes. - Excellent verbal and written communication, presentation, and problem-solving skills. - Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. - Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. - Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. - Willingness and ability to work flexible hours as needed and be available for off-hour support as part of an on-call rotation. - Proficiency in Microsoft Office Suite and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack). Preferred - Experience with Power BI CI/CD setup and use. - Experience with Power BI deployment pipelines. - Hands on exposure in Microsoft Azure Data Lakes, Azure Synapse Analytics, or Azure Analysis Services. - Use of version control (Azure DevOps/GIT Methodology). - Understanding of regulated industries work such as telecommunications, finance, healthcare, or related businesses. - Experience with SCRUM methodologies and use of Jira. Physical Demands - Sitting, standing, and walking (95-100%) - Keyboarding (70-90%) - Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%) Work Environment - 100% Remote: Work environment is at home. Compensation $96,000 to $121,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. Equal Opportunity Employer ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Role Description The Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior Business Intelligence Engineer works assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. - Ability to manage big data and creating solutions for reporting requirements provided by stakeholders. - Problem solving and completing root cause analysis on production bugs. - Following standard SDLC process and agile practices within a team. - Develop internal and external partnerships to provide opportunity for efficient solutions to various data, system and application uses. - Serves as a technical resource and mentor to other developers/engineers and aids in troubleshooting and resolving issues. - Actively review new bugs reported and complete grooming and sprint planning. - Complete bug root cause analysis and work with other teams as needed to resolve issues and completes documentation and notification to the bug reporter at least twice per week. - Subject matter expert (SME) of report data modeling as well as being knowledgeable about what each field is used for and is able to determine appropriate uses of data fields to create reporting. - Advanced knowledge and skills for secondary tools such as Microsoft Azure, SQL data warehouse, Visual Studio, etc. - Has advanced programming and optimizing skills in DAX, Dax Studio, Performance Analyzer, Vertipaq, SQL and M Languages. - Collect, organize, and disseminate significant amounts of information with attention to detail and accuracy through Power BI report development. - Responsible for the data mining, manipulation and delivery to key stakeholders and executives in accordance with priorities and deadlines. - Ability to form key relationships with and deliver professional, customer-focused service to key stakeholders and executives. - Leads the evaluation of what current and future data needs are and translates needs to stakeholders and product owners to support all lines of business. - Leads high level discussions with a focus on making recommendations and identifying how data can support key business decisions. - Identifies report requirements and determines how the desired results can be achieved. - Responsible for developing and maintaining strategic reports out of multiple databases and systems. - Completing systems validation for client data which identifies discrepancies in data totals or PK’s. - Works with team members as mentor and provides opportunities for open collaboration to problem solve or optimize reports. - Practical application experience with Dax Studio and Performance Analyzer and can optimize reporting based on analysis findings. - Completing code review/peer review of completed work by co-developers and providing feedback identifying issues or required report updates to meet the requirements ahead of the report moving to UAT. - Presenting and/or publishing completed reports in accordance with publishing guidelines. Qualifications - 3-5 years experience with relational databases and advanced T-SQL Experience – must have the ability to write complex, highly-optimized queries for data cleansing across large volumes of data. - 3-5 years experience developing Power BI reports (with M, SQL, DAX language proficiency). - 5+ years of healthcare revenue cycle experience required. - 1+ years of knowledge and/or experience with ETL and Azure data warehouse concepts and processes (Experience with Azure Databricks is a plus). - Building and maintaining APIs. - Advanced Vertipaq, Dax Studio, Tabular editor experience. - Advanced SQL concepts and validation review between data source and report output. - Power Apps integration. - Excellent communication, organizational, planning, problem solving, analytical, judgment, and research skills. - Ability to own and resolve problems. - Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. Requirements - This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. - This position pays between $91,400 - $175,200 based on experience. Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Role Description We are looking for a highly analytical and technically skilled Automation & Business Intelligence Specialist to help streamline operations, automate repetitive workflows, and build powerful reporting dashboards across our business units and projects. This role will focus on: - Designing scalable automations - Integrating systems - Leveraging AI agents to improve efficiency - Transforming business data into actionable insights through dynamic dashboards and reporting tools The ideal candidate is passionate about process optimization, data visualization, AI-driven workflows, and operational efficiency. Qualifications - Experience building AI-powered internal tools or assistants - Experience working with CRMs, LMS platforms, HR systems, or operational management systems - Familiarity with SQL, Python, or scripting languages is a plus - Experience in education, EdTech, SaaS, or service-based businesses is preferred - Strong problem-solving and analytical thinking skills - Ability to manage multiple projects and stakeholders simultaneously Requirements - Analytical mindset - Process-oriented thinking - Attention to detail - Problem solving - Innovation & continuous improvement - Strong communication skills - Ability to simplify complex workflows Company Description