• Answer inbound calls from potential and existing customers in a professional and friendly manner • Gather key information about the customer’s project, timeline, budget, and needs • Qualify leads based on the company’s service offerings and project fit • Schedule appointments, consultations, or follow-up calls for the internal team • Manage and update opportunities in the company’s tracking system or CRM • Follow up with leads as needed to confirm details, appointments, or next steps • Provide basic information about services and guide customers through the initial inquiry process • Identify light upselling opportunities when a customer may benefit from additional services • Keep accurate notes on customer conversations, project details, and follow-up requirements • Coordinate with the internal team to ensure qualified leads are properly handed off

Role Description The Appointment Setter will be responsible for responding to inbound calls, gathering important client information, qualifying project inquiries, and booking appointments for the internal team. This role is ideal for someone who is confident on the phone, organized, and comfortable speaking with potential customers in a warm and professional way. - Answer inbound calls from potential and existing customers in a professional and friendly manner - Gather key information about the customer’s project, timeline, budget, and needs - Qualify leads based on the company’s service offerings and project fit - Schedule appointments, consultations, or follow-up calls for the internal team - Manage and update opportunities in the company’s tracking system or CRM - Follow up with leads as needed to confirm details, appointments, or next steps - Provide basic information about services and guide customers through the initial inquiry process - Identify light upselling opportunities when a customer may benefit from additional services - Keep accurate notes on customer conversations, project details, and follow-up requirements - Coordinate with the internal team to ensure qualified leads are properly handed off Qualifications - Previous experience as an Appointment Setter, Customer Service Representative, Sales Support Specialist, or similar role - Strong verbal communication skills and confidence handling inbound calls - Experience qualifying leads and asking discovery questions - Comfortable scheduling appointments and managing follow-ups - Organized and detail-oriented when tracking customer information and opportunities - Able to communicate warmly, professionally, and clearly with homeowners or potential clients - Comfortable with light upselling and identifying customer needs - Experience with CRM tools, scheduling tools, spreadsheets, or similar systems is preferred - Ability to work independently and follow established processes - Prior experience in home improvement, construction, renovation, real estate, or service-based businesses is a plus, but not required Benefits - Opportunities for growth and advancement - Competitive compensation package, including Maxicare HMO

Title: B2B Appointment Setter Location: Remote Job Description:​ ​SalesRoads is a B2B lead generation and appointment-setting agency supporting clients across multiple industries. If you’re strong on the phone, comfortable with cold calls, and want stable hourly pay with uncapped commission, this role is built for you. In this role, you will make outbound phone calls to business decision-makers and set qualified appointments for our clients’ sales teams. This is an appointment-setting/lead-qualification role. It is not a customer service and not a full-cycle closing position. Work Location This is a 100% remote W2 position. Candidates must have a quiet home workspace and reliable high-speed internet. What You’ll Do - Make outbound B2B phone calls to business contacts and decision-makers - Deliver a concise, value-based introduction and qualify interest - Set qualified appointments for client sales teams (you do not close deals) - Accurately document activity and outcomes in company systems - Participate in coaching, training, and call reviews to improve performance - Grow within clearly defined career paths based on performance and values Pay Structure - On - Target Earnings: $22.50 per hour. - Base Pay: $17.00 per hour (W2) - Commission: Uncapped, paid per qualified appointment. - Typical Full-Time Earnings: $40,000–$55,000 per year (actual earnings vary by individual performance; top performers often earn significantly more) This is not a commission-only role. You earn a stable hourly base plus performance-based commission. How the Commission Works (Important) SalesRoads runs a range of outbound programs across industries, audiences, and call difficulty levels. We intentionally design every program so that, when goals are met, earning potential is the same regardless of program size or difficulty. Some programs involve higher-volume outreach to easier-to-reach contacts. Other programs focus on harder-to-reach executive-level decision-makers. To keep compensation fair and consistent, each program is structured so that the on-target commission opportunity is $5.50 per hour when program goals are met. Examples: - Higher-volume programs may pay a smaller commission per appointment, with higher hourly goals - Executive-level programs may pay significantly more per appointment, with lower overall appointment targets This structure ensures you are not penalized for being assigned to a significantly more challenging program. Benefits - Paid Time Off (PTO) - Year 1: 40 hours (full-time or part-time) - Year 2: 120 hours for full-time employees; 40 hours for part-time employees - Carry-over available per policy - Health coverage: Minimum Essential Coverage (MEC) - Dental and vision insurance - 401(k) retirement plan - Life insurance and additional voluntary life options - Accidental death and dismemberment insurance - Short-term and long-term disability coverage - Legal assistance benefits - Employee discounts and incentive programs What We’re Looking For - 1+ year of experience in outbound B2B calling, appointment setting, lead generation, or similar roles - Confident, professional phone presence - Comfortable with cold calling and objection handling - Coachable, consistent, and dependable - Strong time management and follow-through - Ability to work independently in a remote environment What Success Looks Like - Consistent daily call activity - Accurate documentation and follow-up - Improvement in call quality and appointment conversion - Meeting or exceeding program-specific appointment goals.

Role Description Sie haben ein Talent dafür, Menschen zu begeistern und Termine zu vereinbaren? Wir bei newcreation suchen einen motivierten Vertriebsmitarbeiter / Appointment Setter, der unser Team im Bereich Kundenakquise unterstützt. Als Remote-Freelancer arbeiten Sie flexibel von überall und helfen uns dabei, neue Kundenkontakte zu knüpfen und spannende Projekte ins Rollen zu bringen. - Kontaktaufnahme mit potenziellen Kunden per Telefon, E-Mail oder Social Media - Qualifizierung von Leads und Ermittlung des Bedarfs - Vereinbarung von Terminen für unser Beratungsteam - Pflege und Aktualisierung der Kundendatenbank (CRM) - Enge Zusammenarbeit mit Marketing und Projektmanagement - Kontinuierliche Optimierung der Gesprächs- und Terminvereinbarungsprozesse Qualifications - Erfahrung im Vertrieb, Telefonverkauf oder als Appointment Setter - Kommunikationsstärke und sicheres Auftreten - Fähigkeit, aktiv zuzuhören und den Bedarf von Kunden zu erkennen - Selbstständige, zuverlässige und zielorientierte Arbeitsweise - Sicherer Umgang mit gängigen CRM-Tools - Deutsch auf Muttersprachniveau ist essenziell Benefits - 100 % Remote-Work – arbeiten Sie von überall - Flexible Arbeitszeiten, perfekt für Freelancer - Langfristige Zusammenarbeit bei guter Performance - Direkter Kontakt zu Entscheidungsträgern, schnelle Entscheidungswege - Arbeiten in einem modernen, digitalen Umfeld Company Description Wir sind newcreation, eine Webdesign Agentur mit Fokus auf Webflow, Conversion und klarer Nutzerführung. Unsere Kernkompetenz ist der Website Relaunch bestehender Auftritte. Wir planen Relaunches strategisch, sichern Rankings, verbessern Ladezeiten und steigern Anfragen. Wir arbeiten vor allem für Coaches, Berater und Dienstleister im DACH Raum und liefern messbare Ergebnisse.