Treant is er in alle fasen van het leven: van de zorg voor een ongeboren kind tot de zorg in de laatste jaren.
Appointment Setter – Part-Time
Location
Philippines
Posted
15 days ago
Salary
0
Seniority
Senior
Job Description
Appointment Setter – Part-Time
Treant
• Answer inbound calls from potential and existing customers in a professional and friendly manner • Gather key information about the customer’s project, timeline, budget, and needs • Qualify leads based on the company’s service offerings and project fit • Schedule appointments, consultations, or follow-up calls for the internal team • Manage and update opportunities in the company’s tracking system or CRM • Follow up with leads as needed to confirm details, appointments, or next steps • Provide basic information about services and guide customers through the initial inquiry process • Identify light upselling opportunities when a customer may benefit from additional services • Keep accurate notes on customer conversations, project details, and follow-up requirements • Coordinate with the internal team to ensure qualified leads are properly handed off
Job Requirements
- Previous experience as an Appointment Setter, Customer Service Representative, Sales Support Specialist, or similar role
- Strong verbal communication skills and confidence handling inbound calls
- Experience qualifying leads and asking discovery questions
- Comfortable scheduling appointments and managing follow-ups
- Organized and detail-oriented when tracking customer information and opportunities
- Able to communicate warmly, professionally, and clearly with homeowners or potential clients
- Comfortable with light upselling and identifying customer needs
- Experience with CRM tools, scheduling tools, spreadsheets, or similar systems is preferred
- Ability to work independently and follow established processes
- Prior experience in home improvement, construction, renovation, real estate, or service-based businesses is a plus, but not required
Benefits
- Opportunities for growth and advancement
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