Role Description As a registered nurse (RN) joining our team, you’re embracing a vital mission dedicated to making communities healthier. You’ll make an impact by utilizing your specialized plan-of-care intervention and serving as a patient-care innovator. This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence. - Accurately performs patient assessments and identifies patient needs - Identifies and initiates appropriate nursing interventions - Provides care appropriate to condition and age of the patient - Performs timely and appropriate documentation relating to medical necessity in the medical record - Responsible for completion and revision of the Interdisciplinary Care Plan for each patient - Performs timely and accurate QI assessments - Will assess the patient and plan care within set timeframes and document findings according to policies - Will oversee and supervise the shift - Demonstrates leadership through duties that may include delegating tasks such as groups, close observation, meal supervision, etc. - Will also oversee staff to ensure nursing policies and procedures are followed and exemplary patient care is consistently delivered by self and all members of the team - Will monitor patient for change of condition and respond accordingly up to and including notification of the physician - RN will follow hospital policy for medication administration - RN will consistently use empathy, dignity, and respect when interacting with patients - Delivery of quality nursing care to ensure that goals of the treatment plan are properly executed following hospital policies and procedures and demonstrated nursing competencies Qualifications - Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision - Must be able to work in a stressful environment and take appropriate action - Associate’s degree in nursing required - Current Registered Nurse license as required by state regulations in which the facility operates - 1-year experience in a psychiatric health care facility preferred - CPR certification is required within 30 days of employment and prior to any patient contact - De-escalation certification required within 30 days of employment and prior to any patient contact - Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred - Experience in patient assessments, family motivations, treatment planning and communication with external review organizations or comparable entities Benefits - Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — tailored benefit options for part-time and PRN employees, and more - Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off - Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match - Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs) - Professional Development: Ongoing learning and career advancement opportunities - $Shift differential

Role Description This position provides nurse-triage support to nursing facilities and providers with a focus on operational efficiency and clinical quality. Supports clinical and operational best-practice for the nursing home practice and midlevel in home visits. Utilizes established guidelines for supporting nursing facilities and communicating with providers. Provides support to Carle Health Peoria providers related to prescription telephone calls and provides assistance, as needed. Demonstrates effective and timely communication skills, conflict resolution skills, decision making, and problem-solving skills. Qualifications - Certifications: - Education: - Work Experience: Requirements - Provides nurse-triage support to nursing facilities and providers with a focus on operational efficiency and clinical quality. - Asks questions according to the correct format specified in guidelines, resources, and standing orders. - Utilizes approved guidelines and protocols to provide advice to callers regarding health advice, directing them to the level of care necessary for the situation. - Provides support to Carle Health Peoria providers related to prescription telephone calls and provides assistance, as needed. - Answers questions from the general public regarding services of the organization utilizing information available in resources in the department. - Contacts physician on-call for unusual or complex situations for guidance, if the physician/provider is a participant in First Call program. - Contacts physician/provider on-call if caller verbalizes desire to speak to provider regarding prescription refill. - Ensures follow up of phone triaged calls. - Provides nurse triage support for providers in the nursing home practice. - Utilizes hospital approved abbreviations. - Uses First Call tools (policies, procedures, guidelines) effectively. - Utilizes remote access process effectively and efficiently (if applicable). - Demonstrates appropriate technical skills needed to utilize software and hardware used. - Maintains expert knowledge in the use of EPIC, Jabber, Infinity, and other applications used by First Call. - Utilizes EPIC and other on-line resources to access patient records and check for medical history, allergies and prescription information. - Completes documentation including pertinent assessment data, medications, allergies, and pertinent medical history, as appropriate. - Provides timely follow up information to providers in the nursing home practice and midlevel in home visits per established process. - Documents contact with other health care professionals such as pharmacists, physicians, advanced practice nurses, nurses, etc. - Documents inquiries to First Call in EPIC. - Completes accurate and timely data collection related to First Call process. - Performs other First Call functions and expectations. - Supports provider follow up billable services process with appropriate hand off of information and scheduling functions, as appropriate. - Ensures provider NH visits are scheduled based on guidelines available in the department. - Assists with referral management process as deemed appropriate by the First Call Lead or Manager. - Serves as resource for nursing facility staff to mentor facilities in appropriate use of nurse triage resources and supports the use and documentation of standing orders, if applicable, to partner facilities. - Supports midlevel in home visit scheduling and chart preparation processes. - Completes follow-up calls to patients as needed and other disease management/population health services for the organization. - Administers nursing home coverage, prescription refill, web scheduling, chat rooms, secondary referral, and call backs processes (as applicable). - Addresses issues promptly. - Identifies opportunities to improve First Call processes and performance. - Maintains working knowledge of existing hospital and physician practice policies and procedures. - Takes direction from team members and assists in various jobs on projects as assigned. - Demonstrates and promotes the standard processes. - Answers questions in a timely manner. - Demonstrates ability to help/assist with problems, ensuring positive outcomes. - Demonstrates willingness to help others, be patient, to share knowledge. - Listens intently to users and takes good ideas back for consideration to improve processes. - Organizes and completes assignments independently. - Delivers work on time. - Completes work accurately and well presented. - Is a valued contributor in team discussions. - Works with team to achieve effective conflict resolution. - Acquires expertise with appropriate direction from manager. - Conducts oral and written communications in courteous, respectful and pleasant manner. Benefits - The compensation range for this position is $30.39 per hour - $52.27 per hour. - Carle Health offers a comprehensive benefits package for team members and providers.

Role Description The Patient Advocate will provide support and education to Korlym patients who have opted in to our program. You will closely collaborate with our internal teams and specialty pharmacy as part of Corcept’s dedication to excellence within our patient-centered approach. - Establish relationships with patients with Cushing’s Syndrome who are being treated with Korlym to provide information and disease state education. - Refer patients to HCP or specialty pharmacy when medical advice is needed or requested. - Work closely with internal teams and specialty pharmacy to ensure excellent patient support. - Document patient case notes and follow procedures around protecting PHI and document retention. - Report product adverse events to Corcept medical information hotline. - Maintain the highest standards of scientific, clinical, and technical expertise in Cushing’s Syndrome. Qualifications - A positive, compassionate, caring attitude for patients suffering from a rare disease. - Good listener with the ability to communicate scientific and medical information clearly. - Ability to connect with a diverse group of individuals and develop rapport quickly. - Ability to work both independently and collaboratively within a dynamic team setting. - Ability to consistently and accurately document pertinent information in a secure database; proficient with reporting. - Occasional travel required. - Candidates located in the Central Time Zone are preferred. Requirements - Direct patient support experience in a medical setting required, including backgrounds such as nurse, diabetes educator or pharmacist. - Experience working in patient support in the pharmaceutical industry is strongly desired. Experience in endocrinology is a bonus. - 4-year degree required. Benefits - The pay range that the Company reasonably expects to pay for this position is $144,700 - $180,900; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education. - Applicants must be currently authorized to work in the United States on a full-time basis. Company Description For more than 25 years, Corcept has been singularly focused on the science of cortisol, a powerful hormone that when unregulated, can play a role in a broad range of diseases. Our commercial portfolio includes treatments for hypercortisolism and oncology, and the company has discovered more than 1,000 proprietary selective cortisol modulators and glucocorticoid receptor antagonists. With advanced clinical trials in patients with hypercortisolism, solid tumors, ALS and liver disease, Corcept is unlocking the power of cortisol modulation to help address some of the most devastating diseases patients face today. Corcept is headquartered in Redwood City, California. To learn more, visit www.corcept.com . Corcept appreciates the commitment and hard work of all our team members as we strive to discover and develop novel treatments for patients with serious unmet medical needs. Corcept is an Equal Opportunity Employer. Corcept will not conduct interviews via text message or messaging platforms and will not ask you to download anything as part of your interview. Though we use third-party tools to help with advertising our jobs, please be vigilant in checking that the communication is in fact coming from Corcept.

Title: Family Contact Center Trainer Location: Remote Department: CARING 700 MANAGEMENT Job Description: Family Contact Center Trainer Employment Type: Full-Time | Remote POSITION SUMMARY The Contract Center Trainer is responsible for designing and delivering training programs that support the performance of our Family Advisor and support teams. This role owns the full training lifecycle: identifying needs, building content, facilitating sessions, and measuring results. Our Family Advisors help families find the right assisted living, memory care, or independent living community, often during periods of significant stress and urgency. The training built in this role needs to prepare them to do that work well. ESSENTIAL DUTIES AND RESPONSIBILITIES - Design and develop training curricula covering new hire onboarding, sales skills, community and care-type knowledge, and compliance requirements. - Build eLearning modules, video lessons, job aids, and assessments using professional authoring tools and AI-assisted content development. - Partner with subject matter experts to develop accurate, learner-ready content. - Create scenario-based training that reflects real Family Advisor conversations, including initial assessments, community recommendations, objection handling, and placement decisions. - Administer the company LMS, managing course assignments, learning paths, user groups, and enrollment workflows. - Track learner progress, completion, and assessment results, leveraging data and AI tools to surface insights on training effectiveness, and report findings to leadership on a regular basis. - Facilitate virtual training sessions including new hire orientation, skills workshops, and team development. - Provide individual and small-group coaching to reinforce training and address skill gaps. - Partner with managers to identify performance trends and adjust training accordingly. - Maintain training records and ensure content meets Fair Housing Act and HIPAA requirements applicable to senior placement services. REQUIRED QUALIFICATIONS - 3 or more years of experience in corporate training, instructional design, or a learning and development role. - Experience administering an LMS; Salesably experience is strongly preferred. - Ability to build eLearning content using professional authoring tools. - Experience facilitating virtual training to varied audiences. - Able to translate complex information into clear, practical training content. - Organized, self-directed, and able to manage multiple projects simultaneously. PREFERRED QUALIFICATIONS - Experience in senior living, senior placement, or home care, including familiarity with the referral and placement process. - Background training advisors or sales teams in a consultative sales environment; experience with call center teams or fully remote employees is a plus. - ATD, CPLP, or similar certification. WHAT WE OFFER - This is a fully remote position. Occasional travel may be required for in-person facilitation or company meetings. - As an employee of SilverAssist, the parent company of Caring, you will have access to a comprehensive set of benefits including group insurance plans, including medical, dental and vision insurance, 401(k), and flextime. - Compensation range: $60,000 - $70,000 based on experience.