• Perform field inspections and appraisals within assigned territory to determine appropriate replacement cost valuation, as well as to identify potential risks, and hazards. • This involves evaluating factors such as property location, construction, security measures, and other relevant variables. • During inspections, if observed, you will identify collections, memorabilia, coins, etc., and discuss the findings with underwriters for additional opportunities for insurance product sales. • Provide guidance and requirements/recommendations to homeowners on risk hardening measures they can take to prevent or minimize losses. • This may involve educating policyholders on fire safety, security systems, disaster preparedness, and other risk reduction strategies. • Work closely with outside appraisal partners. • Being the service matter expert (SME) for your assigned territory. • This involves staying updated on current pricing (including the replacement cost tool), industry trends, regulatory changes, and understanding emerging risks in the homeowner's insurance. • This may include providing support to other territories as necessary, attending professional functions. • Work closely with the underwriting department This includes timely, consistent reviews of property valuations, and assistance with developing risk mitigation plans for the protection of property. • Work closely with your assigned Inspection Service Coordinator (scheduler) to ensure accuracy of your calendar scheduling and timeliness of inspections. • Work with other areas of the company including finance and accounting, actuarial, sales and marketing, claims, operations, and technology on special projects as requested. • Travel as needed.

Title: Director, Risk Adjustment Location: Chicago, IL Job Description: Director, Risk Adjustment Location: Remote/Hybrid (Strongly Preferred: Chicago, IL) Reports to: Vice President, Provider Strategy & Population Health Company: Town Square Health About Town Square Health Town Square Health is reimagining what healthcare can be. We’re building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. We offer comprehensive primary care with coordinated specialty support for Medicare-eligible patients, and we’re growing fast, with expansion into multiple markets on the horizon. If you’re bold, collaborative, and driven to make a real difference in people’s lives, we’d love to have you on our team! The Opportunity This is not a traditional risk adjustment role. Town Square Health is seeking a Director, Risk Adjustment to own our end-to-end approach to accurate, timely risk capture across our Medicare patient population. At its core, this role is about one thing: building a function that works–one that connects clinical documentation, coding operations, and technology into a coherent, scalable system that serves both patients and the organization. We’re not looking for someone who has mastered every corner of this space in isolation. We’re looking for a leader who understands how the pieces connect, can set a clear direction, bring the right people and tools together, and build something that lasts. You’ll have strong partners in clinical, technology, and population health–your job is to align them and drive. You’ll have the opportunity to: - Define and own Town Square Health’s risk adjustment strategy from the ground up - Build and lead a team, shaping how we hire, develop, and retain coding and RCM talent - Influence how we adopt technology, including AI-enabled tools, to make documentation faster and more accurate - Work cross-functionally at a high level of visibility, partnering with clinical, operations, and technology leadership - Help establish accurate and specific risk adjustment as we scale into new markets What You’ll Do You’ll lead the risk adjustment function end to end, setting strategy, building team capability, and ensuring the operational pieces work together. Below is a view into the key areas you’ll own. You don’t need deep expertise in every one on day one; what matters is that you can lead across them, learn quickly, and build toward a high-performing whole. Strategy & Roadmap - Partner with the VP, Provider Strategy & Population Health to define our risk documentation strategy and prioritize the highest-impact initiatives - Design a roadmap for accurate, timely documentation in a value based care space - Identify opportunities to simplify and automate workflows, with an eye toward tools and technology that scale - Keep clinical, technology, and operations aligned and accountable- turning strategy into clear plans with owners and timelines Team Leadership & Development - Build, lead, and develop a team of Risk Coders, Revenue Cycle Coders, and RCM Specialists - Design onboarding, training, and education programs that set your team up for consistent, high-quality performance - Foster a culture of accountability, continuous improvement, and collaboration within the team - Monitor key performance metrics and use data to identify coaching opportunities and process improvements Technology & Vendor Partnership - Assess build-vs-buy options for documentation and coding tools in partnership with the VP, Provider Strategy & Population Health and Chief Technology Officer - Lead vendor evaluations - scoping requirements, assessing ROI, and synthesizing recommendations for leadership - Partner with Technology and Operations on implementation, integration, and workflow design for new tools Clinical & Revenue Cycle Alignment - Collaborate with the Medical Director of Population Health to design documentation workflows that are provider-friendly and clinically sound - Serve as a subject matter resource on Revenue Cycle to ensure alignment between documentation, coding, and billing processes - Support a culture of documentation excellence across the care team Who You Are You’re a leader who knows how to build. You’re comfortable with ambiguity, energized by complexity, and skilled at bringing clarity and direction to situations that don’t yet have either. You don’t need every answer on day one - but you know how to ask the right questions, find the right people, and keep things moving. You bring enough fluency across risk adjustment, coding operations, and revenue cycle to lead credibly - and enough intellectual curiosity to go deep where the work requires it. You’re as comfortable in a strategic planning conversation as you are reviewing coder productivity metrics or sitting in a vendor demo. Most importantly, you believe healthcare can be better, and you want to be part of the team proving it. Required Qualifications - 5+ years of experience in value-based care, with meaningful exposure to HCC/risk adjustment documentation - Experience leading or contributing to documentation strategy in a Medicare or managed care environment - Familiarity with the intersection of clinical documentation, coding operations, and revenue cycle (you don’t need to be an expert in all three, but you need to understand how they connect) - Strong analytical and communication skills; able to synthesize complex information and present clear recommendations to senior leadership - Experience managing or developing a team, with a track record of building trust and driving performance - Comfortable working cross-functionally and navigating ambiguity in an early-stage environment - Exposure to technology evaluation or implementation in a healthcare setting is a plus, not a requirement - Mission-driven mindset and a genuine passion for improving care for older adults What We Offer - Starting salary range of $135,000–$150,000, based on experience - Competitive performance-based incentives - Comprehensive benefits package (medical, dental, vision, 401K) - Flexible remote or hybrid work model, with preference for candidates who can work in-person 1–2 days per week in our Chicago, IL location - Opportunity to build something from the ground up - Direct impact on patient care and organizational outcomes - High visibility and influence in a growing organization - Collaborative, mission-driven team Equal Opportunity Employer Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs.

• Establish and lead the Governance & Portfolio Management function across Engineering, InfoSec, Platforms and Operations. • Build and lead a globally distributed team across multiple Infovista offices. • Resume overall responsible for portfolio governance, programme assurance and enterprise risk visibility. • Work closely with the COO, ELT and cross-functional leaders to ensure that initiatives are prioritised transparently. • Act as the central authority for governance discipline across the COO perimeter. • Lead and develop the Governance & Portfolio Management function as a core capability within the COO organisation. • Define the organisational structure, roles and responsibilities of the function to support scalable governance maturity. • Promote strong collaboration and trusted partnership with other cross-functional teams.

• Analyzing and interpreting complex clinical trial data to ensure accuracy and support research objectives. • Collaborating with cross-functional teams to identify data trends, validate findings, and address data-related issues. • Overseeing data quality control processes, including data cleaning, validation, and reporting. • Providing insights and recommendations based on data analysis to support decision-making and optimize clinical trial outcomes. • Developing and maintaining data analysis tools and methodologies to enhance data management and reporting capabilities.