Role Description The Director of Alumni Relations is responsible for developing, supporting, and standardizing alumni engagement efforts across facility-level programs. This role partners closely with facility Alumni Coordinators and Business Development teams to enhance alumni outreach, social media presence, and creative marketing initiatives aimed at increasing visibility, engagement, and long-term connection with former patients. The Director ensures alumni programming aligns with organizational values, ethical marketing practices, and regulatory standards applicable to substance use disorder treatment. Success in this role requires strong knowledge of social media platforms, digital engagement strategies, and healthcare marketing regulations, including HIPAA. The individual must demonstrate excellent communication, organizational, and project management skills, while collaborating across teams and influencing outcomes without direct authority. - Provide strategic direction, guidance, and ongoing support to facility-level Alumni Coordinators to ensure consistent and effective alumni engagement practices. - Develop standardized alumni programming frameworks, tools, and best practices while allowing for facility-specific customization. - Train and educate facility teams on best practices related to alumni engagement, social media use, and content guidelines. - Partner with Business Development and Marketing teams to support that increase visibility, engagement, and brand awareness. - Assist facilities with content planning, messaging, and creative concepts for alumni communications, including social media posts, newsletters, and digital campaigns. Qualifications - High School Degree required, Associates Degree preferred. - 3-5 years related experience required, 5-8 years related experience preferred. - Strong understanding of social media platforms and digital engagement strategies. - Strong organizational, project management, and coaching skills. - Excellent written and verbal communication. - Ability to collaborate cross-functionally and influence without direct authority. - Knowledge of HIPAA and ethical considerations in healthcare marketing. Requirements - Required Travel: 50% Local/Regional. Benefits - Challenging and rewarding work environment. - Competitive Compensation & Generous Paid Time Off. - Excellent Medical, Dental, Vision and Prescription Drug Plans. - 401(K) with company match and discounted stock plan. - SoFi Student Loan Refinancing Program. - Career development opportunities within UHS and its 300+ Subsidiaries!

• Identified as an HEOR subject matter expert, able to provide consultation as an internal HEOR subject matter authority to other departments and responsible for developing HEOR strategy and leadership among cross-functional project teams, to mitigate risk and achieve success, across the portfolio of Ultragenyx programs globally • Generate HEOR data to support clinical development and reimbursement, including design, implementation and analysis of HEOR studies • Proactively collaborates and demonstrates cross-functional leadership across the organization to facilitate alignment around key HEOR endpoints, outcomes and deliverables and partners closely with internal stakeholders, including medical, clinical development, commercial, market access, endpoint development strategy and management team to identify and develop appropriate HEOR strategy to support global development and reimbursement plans across US, Canada, EMEA, LATAM and APAC regions • Identify evidence gaps to inform strategic planning and lead development of new evidence strategies to increase understanding of target patient populations of UGX programs and lead development of new evidence generation strategies to achieve market access across global target patient populations of UGX programs • Review and provide health economics and outcomes research input into clinical development program planning, integrated evidence generation plans, regulatory documents with accuracy and scientific integrity • Provide leadership through influencing without authority across project teams, internally and externally, can identify & lead cross functional teams for external collaborative research partnerships from project inception thru publication(s) and presentation(s) • Represent Ultragenyx as Global HEOR subject matter expert at external professional, scientific meetings and forums

• Own all paid ad creative production across Meta, Google Display, and video formats • Own landing page design and UX execution end to end • Own messaging execution, including headlines, hooks, and CTAs across all performance channels • Produce high-volume creative testing iterations (multiple variations per week) and rapidly iterate based on performance data • Maintain brand consistency across tone, visual identity, and trust signals • Coordinate creative messaging across media channels to ensure all content connects to the broader business narrative for each campaign or push • Build and manage a scalable creative asset pipeline • Collaborate closely with the VP of Growth, who owns strategy, targeting, offers, and testing priorities

• Develops, implements, and monitors Occupational Safety and Health Programs for multiple work sites in Alaska and monitors and advises on safety programs for multiple other states. • Updates and participates in annual safety audits at all locations in Alaska and conducts spot audits each year in other states. • Conducts on-site visits to all Alaska locations to evaluate safety policies and procedures and efficiency of those programs. • Performs inspections of work sites for compliance with OSHA standards including limited hazardous materials, life safety, emergency response, industrial hygiene and fire hazard exposures. • Performs Root Cause Accident Investigations, including taking statements and producing analysis of incidents, and recommendations for appropriate remedial action. • Reviews all incident investigation reports along with supporting documents. • Analyzes and interprets accident or incident reports and reviews recommendations for corrective action to eliminate unsafe conditions and assist in their implementation. • Develops post-inspection written reports and recommends corrective action. • Establishes, and monitors compliance with, a safety training matrix for our Alaska companies. • Facilitates employees on OSHA-required training per an established training matrix. • Chairs monthly Safety committee meetings and maintains minutes. • Ensures compliance with government health and safety regulations. • Manages Workers Compensation claims for the Alaska companies and First Aid/Near Miss incident administration including: reporting claims; corrective actions, monitoring claims; working with insurers, supervisors, and employees on returning to work. • Manages PPE/work uniform program for our Alaska companies. • Maintains safety files and records; submits required reporting to parent company, including monthly and annual reports, and prepares reports for management as needed, including safety KPI. • Establish and implement return to work program for all NorthStar companies. • Prepares annual OSHA logs for our Alaska companies and ensures they are posted. • Corresponds with regulatory agencies, insurance inspectors, safety consultants, and subcontractors as required. • Drafts, prepares and implements business continuity plans for our Alaska companies and conducts drills of the same.