- Handle basic customer service inquiries - Support day-to-day back-office operations - Assist in general operational tasks as needed - Use ChatGPT to assist in responding and communicating with customers - Ensure clear, polite, and consistent communication - Create basic social media content (videos, posts, captions) - Support posting and updating of social media accounts - Assist in maintaining online presence and engagement

• Transition operations from volume-focused to margin-focused by optimizing product mix and reducing wastage • Improve manufacturing efficiencies through lean practices, yield optimization, and cost control amid volatile material prices • Oversee global fish procurement, international shipping, and overall supply chain management • Closely monitor input costs, selling prices, and COGS alignment to protect gross margins • Manage forex risks and other financial factors impacting profitability • Work closely with the CFO to analyze financial data, reconcile inventory valuations, and optimize the balance sheet • Re-establish and enforce budget and expense controls across all departments • Ensure accurate, timely, and transparent reporting to management and the Board • Oversee export operations across Europe, Japan, Asia, and emerging markets • Ensure quality control compliance and prevent unauthorized process changes • Stop talent attrition and ensure knowledge transfer across teams • Build a collaborative leadership culture, promoting teamwork, communication, and accountability • Inspire teams to contribute ideas and improve coordination and overall operational performance

Title: Manager, Hotel Operations Support - Task Force Location: Atlanta United States Job Description: Manager, Hotel Operations Support - Task Force [IHG Army Hotels] Provide subject matter expert advice to IHG Army Hotels with on-ground support as a Taskforce Operations Manager supporting hotel and business needs. Position will travel based on priority across identified IHG Army Hotels estate. - This position is required to be able to travel (100%) to different hotels within the IHG Army Hotels estate to provide leadership and operations support as needed. - May be required to work nights, weekends, and/or holidays. Your day to day - Work closely with Regional Operations teams to help identify opportunities to drive performance improvement across IHG Hotel Metrics, designing and implementing initiatives to help our Hotels achieve desired outcomes. - Work to ensure an aligned approach between IHG Operations, Commercial and People teams to ensure support for hotels is optimized. - Work closely with Regional operations teams to feedback to IHG Corporate Function leadership teams (Finance, HR, Risk, Development) on the needs of our hotels and to drive constant innovation in our approach - Play a significant role in the delivery of complex, hotel-impacting projects, becoming a key stakeholder from initiation to design - Influencing AMER functions in developing projects and tools to meet our hotel needs - Engage with Regional leaders to support the definition, measurement and governance of Hotel Metrics - Lead on the delivery of operations support materials to our hotels. In particular, helping to develop Senior leaders (General Managers, Operations Managers, HR Managers) new in their roles ensuring a room to belong onboarding experience. - Review and analyze opportunities for hotels to utilize all IHG tools and resources, as well as effectively execute on IHG initiatives and ensure adoption of these programs. - Project management for AMER corporate/hotel projects and engagement with Regional/Functional leadership teams to ensure buy-in to the approach and the embedding of the solution - Work closely with all regional analytics and insights teams to identify operations’ requirements for reporting and new insight to drive efficient engagement and performance management across hotels - Act as a subject matter expert for regional functions, working closely with project sponsors and teams to help co-develop hotel facing solutions - Support the development and implementation of regional performance management toolkits and structure - Regional Operations champion for key global initiatives - Work closely with regional operations leadership teams to help identify and implement best practice across IHG - Coordinate and monitor the consulting activities of the team to ensure proper support of inbound calls and email requests from hotels, travel agents, and third-party intermediaries, proactive outbound calls and tele-consulting training events and on-site hotel level training. Coach and develop staff; provide escalation support for difficult or sensitive subjects; hire, fire, assess, discipline, document performance, recommend salary and classification changes. - Develop and grow the skills and leadership experience of the Hotel Managers, Supervisors and colleagues; Set annual colleague engagement action plans and strive to maintain a high level of colleague satisfaction. What we need from you - Bachelor's or Master's Degree in a relevant field of work, or an equivalent combination of education and work related experience. - 5-10 years’ experience in hotel leadership operations management - Demonstrated mastery of multiple disciplines/processes related to the position, including hotel operations, human resources, revenue management, hotel industry sales and training experience - Experience working in branded service delivery - Demonstrable experience in working with and across multiple stakeholders to deliver change within a hotel environment - Self-starter with high drive for results, strong problem solving, and time management skills required - Demonstrated ability to manage multiple tasks and projects with follow-through and attention to detail - Strong communications, presentation, negotiation and conflict management skills - Language skills (beneficial) and cultural awareness (essential) for effective multi-country communications - Experience with Microsoft Office software (PowerPoint, Word, Excel, etc) and other relevant scripting tools and software desirable - This job requires ability to perform the following: - Standing and moving about the facilities - Carrying or lifting items weighing up to 25 pounds - Using a keyboard to generate correspondence, reports, etc. - Handling objects, products, and equipment Travel – 100% - This position will be required to be able to travel (100%) to different hotels within the IHG Army Hotels estate to provide leadership and operations support as needed. - May be required to work nights, weekends, and/or holidays. Location – Remote: **Candidate must reside in the United States near a major US airport** The salary range for this role is $83,000.00 to $115,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-YM1 About Us At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? About the Team Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Job Identification162916 Job CategoryHotel-Operations Performance Job ScheduleFull time Locations Three Ravinia Drive, Atlanta, GA, 30346, US

Senior Manager, Biosample Operations Location: United States Job Description: The Senior Manager, Biosample Operations will be responsible for planning, implementing, managing, and driving biological sample logistics across Phase I-IV Clinical Trials. This role is an essential member of the Clinical Operations function and must be able to collaborate with the cross-functional teams both internal and external. This position reports to the Head of Biosample Operations, Business Operations and Enablement, Clinical Operations. Responsibilities - Expertly advise on and deliver the sample strategy for clinical trials within the requirements of quality, and ethical and regulatory standards, including ICH/GCP/GLP. - Accountable for the implementation, execution and oversight of sample collection, processing, storage, and reconciliation, with the goal of maximizing sample accrual and quality. - Independently review clinical study protocols, informed consents, laboratory documents, case report forms, laboratory scopes of work, laboratory budgets and invoices. - Review and file necessary vendor laboratory documents for the Trial Master File (TMF) as applicable. - Accountable for planning, coordinating, and overseeing all operational activities required to manage the lifecycle of clinical trial samples. This includes but is not limited to oversight of sample collection at sites, shipment to vendor for processing/testing, sample queries and final sample disposition. - Be the primary point of contact for study team related to sample operations for assigned clinical trials. - Collaborate with cross-functional study teams to ensure delivery of samples per project milestones. - Track and report on sample management status and address issues proactively. - Lead innovation and process improvement activities for Biosample Operations and/or Clinical Operations functions. - Mentor junior Biosample Managers and Biosample Specialists. Qualifications - Bachelor's degree, preferably in a scientific or healthcare field or equivalent combined education. - 7+ years of clinical trial management experience preferred. - 4+ years of Biosample Operations experience required. - Advanced understanding of clinical trial processes from study start-up through study closure related to sample collection, logistics, transit, storage, central tracking and global requirements. - Excellent knowledge of ICH GCP and GLP guidelines. - Proven ability to independently establish priorities, work with a strong sense of urgency and collaborate (interpersonal, relationship management) effectively with the study team, cross-functional team members and external partners/vendors across multiple projects. - Advanced project management skills with the ability to identify risks and issues as well as propose appropriate measures as required. - Strong interpersonal and negotiation skills as well as strong verbal and written communication (including presentation of materials to internal teams and external partners). - Proficiency with Microsoft Office. - Excellent verbal and written communication. - Proven problem solving and decision-making skills. - Ability and willingness to travel ~10% (domestic/ international). This role can be based at our Hayward or Brisbane, CA location (preferred) or can be remote based. The anticipated salary range for fully qualified candidates applying for this position is $170,000 - $185,000 USD annually. This salary range is an estimate of what we reasonably expect to pay for this posted position. The actual salary may vary based on various factors including, without limitation, individual education, experience, tenure, skills and abilities, internal equity and alignment with market data. In addition to a competitive market-based salary, Arcus offers the opportunity to participate in stock programs, a performance-based bonus, and a comprehensive benefits package. Arcus Biosciences is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arcus is committed to the principle of equal employment opportunity for all employees and does not discriminate based on race, religion, color, sex, gender identify, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other legally protected status. EOE/AA/Vets Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, mouse, or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. #LI-Remote #LI-JS1