• Partner closely with the Study Delivery Lead to support end-to-end operational delivery of clinical studies, from start-up through close-out and archiving. • Establish, maintain, and oversee study plans, internal systems, databases, trackers, and project documentation to support effective study execution. • Collaborate cross‑functionally with internal teams and external partners, including CROs and vendors, to manage study operations across all phases and therapeutic areas in line with applicable regulations, operating models, and industry standards. • Monitor study progress, proactively identify risks or issues, and escalate or resolve challenges impacting quality, timelines, or budget. • Review and contribute to key clinical documents such as protocols, informed consent forms, and operational plans (e.g. Monitoring Plans, Risk Management Plans, Vendor Oversight Plans, Communication Plans). • Lead and facilitate interactions with internal stakeholders (e.g. regulatory, quality, local country teams) and external vendors to ensure aligned and effective study delivery. • Provide oversight of CROs and third‑party suppliers, acting as a primary point of contact and ensuring delivery of contracted services to agreed timelines and quality standards. • Oversee country‑level study activities, including recruitment progress, data quality, regulatory approvals, protocol deviations, and compliance tracking.

• Working cross-functionally with internal and external partners to deliver delegated operational tasks. • Monitoring study conduct and progress, identifying, resolving and escalating risks/issues. • Supporting Global PMs in CRO oversight, overseeing study-specific deliverables. • Facilitating and maintaining interactions and meetings with internal and external partners to ensure successful delivery of assigned studies. • Coordinating study-related activities and overseeing study teams' communication. • Data oversight to ensure the study is inspection ready at all times. • Overseeing delivery of clinical supplies and all study materials.

Title: Knowledge Manager with German Location: Poznan United States Job Description: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role In this role, you will lead the end‑to‑end knowledge management process by capturing key insights, maintaining an accessible knowledge repository, and promoting best practices across the organization. You will collaborate with service providers and internal teams to ensure effective knowledge sharing, support employees through training on KM tools and methodologies, and continuously improve knowledge-related processes. Additionally, you will monitor performance through defined metrics and report progress to senior management, fostering a culture of learning and operational excellence. Your tasks - Knowledge Capture: Identify and capture valuable knowledge from various sources, including documentation, subject matter experts, and service delivery experiences. - Knowledge Repository Management: Develop and maintain a centralized knowledge repository that is easily accessible and user-friendly for all stakeholders. - Collaboration: Work closely with service providers and internal teams to promote knowledge sharing and ensure alignment with organizational goals. - Training and Support: Provide training and support to staff on knowledge management tools and practices, fostering a culture of continuous learning. - Process Improvement: Analyze knowledge management processes and identify opportunities for improvement to enhance efficiency and effectiveness. - Reporting and Metrics: Develop metrics to measure the effectiveness of knowledge management initiatives and report on progress to senior management. - Best Practices Promotion: Advocate for best practices in knowledge management and ensure that lessons learned are documented and shared across the organization. Your profile - Bachelor's Degree: A degree in Information Management, Business Administration, or a related field. - Experience: Proven experience in knowledge management, information management, or a related role, preferably within a SIAM or multi-vendor environment. - Analytical Skills: Strong analytical skills with the ability to assess knowledge gaps and develop effective solutions. - Communication Skills: Excellent verbal and written communication skills to convey complex information clearly and effectively. - Technical Proficiency: Familiarity with knowledge management tools and methodologies, as well as ITSM frameworks like ITIL. - Certifications: Relevant certifications in knowledge management or ITIL Foundation Certification are preferred. - English and German language (Level C1) is a must have What You'll love about working here - Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify. - Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings. - Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. - Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. Get to know us Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Role Description We have a strong, successful SDR team with solid inbound systems, good capacity, and reps who deliver. Now we need a leader who can take this function further - elevating the team through better coaching, sharper skills development, and new outbound capabilities, while keeping the engine running at high performance every day. You own the SDR function end-to-end, reporting directly to the VP of Sales. You will strengthen what works, build what is missing, and raise the bar across the board: rep skills, qualification quality, pipeline velocity, and deal values. You work through Team Leaders and alongside reps - unlocking blockers, coaching live calls, diagnosing deals, and driving the daily activity that generates pipeline. This is a strategic and hands-on role. You partner with the VP of Sales on where to invest and what motions to develop. You collaborate with Sales, Marketing, Partnerships, and RevOps to improve lead quality, handoffs, and conversion. And you are equally the person who jumps into a rep's pipeline review and helps them figure out how to move a stuck lead forward. What you'll do: - The SDR function: team performance, playbooks, qualification frameworks, routing, SLAs, and success metrics. - Elevating the existing team: skills development, structured training, coaching cadences, and clear career progression paths from SDR to AE and beyond. - Building a systematic outbound capability on top of the strong inbound foundation - prospecting sequences, cadence frameworks, and multi-channel strategy (call, email, LinkedIn, WhatsApp, WeChat). - Pipeline generation targets and influenced revenue - quantity, quality, and velocity. - Day-to-day operational leadership through Team Leaders: daily standups, pipeline reviews, activity management, and hands-on support unlocking issues for reps. - Operational infrastructure: funnel analytics, capacity planning, and real-time reporting in Looker and HubSpot. - AI-driven productivity: generative AI, agentic automation, lead enrichment, and intelligent personalization across the team. - Cross-functional collaboration with Sales, Marketing, Partnerships, and RevOps on lead quality, handoffs, campaigns, and ICP alignment. Qualifications - 5+ years in sales development or B2B sales, with 2+ years managing and scaling an SDR/BDR team. - You know how to sell - and how to teach others to sell. You can diagnose why a rep is struggling and coach them through it. - You have built outbound motions before and know what it takes to layer them onto an existing inbound operation. - Strong operator: you think in systems, SLAs, conversion math, and activity management. High-volume environments are where you thrive. - Equally a strategist: you partner with leadership on direction while staying hands-on with reps and Team Leaders daily. - Experience managing distributed teams across time zones and cultures - and keeping intensity and consistency high across all of them. - Deep HubSpot (or comparable CRM) expertise - you build workflows and reporting, not just use them. - Data-literate: Looker, dashboards, funnel diagnostics. Decisions based on data, not gut feel. - AI-literate: hands-on with LLMs, generative AI, and agentic automation for sales productivity. - Startup mindset - excited about founders, energized by elevating teams, comfortable with pace and ambiguity. - Fluent English required. Based in India or the Philippines. Ideal But Not Essential - Mandarin language skills. - Experience in corporate services, accounting, fintech, or SaaS. - Multi-product sales environments with cross-geography qualification. - Track record building SDR-to-AE promotion programs and structured training curricula. Benefits - A successful team that is ready to be taken to the next level - you are not starting from zero. - Strategic partner to the VP of Sales on commercial direction. - Global scope: lead teams across every major timezone and market from day one. - AI-forward company that expects you to push the boundaries. - Startup energy with real revenue and product-market fit across 4 markets. - Direct access to leadership and fast decision-making - no layers. - Competitive compensation with uncapped, performance-based incentives. Our Benefits - Multi-cultural environment to enhance your global perspective. - Learning opportunities and mentorship from peers and leaders. - An agile working model focused on goals and performance. - Remote working arrangement. - Office laptop and other equipment provided. Equal Opportunity Statement At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.