Title: Front Desk Clerk - Part-time Location: Durham United States Job Description: Job category: Front Office Requisition number: FRONT060534 - Part-time - Locations Durham, NC 27703, USA Job details Description As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit. Responsibilities • Assist guests efficiently, courteously, and professionally at all times • Maintain a high level of service and hospitality standards • Promptly address guest concerns and ensure satisfaction in a timely manner • Post guest charges, collect payments, and follow cash handling procedures • Handle guest mail and messages with respect to privacy and professionalism • Stay knowledgeable about the hotel brand, travel programs, and special offers • Communicate guest feedback effectively to departments and management • Respond quickly to calls, lobby visitors, and team members needing assistance • Maintain full knowledge of hotel safety and emergency procedures Qualifications • High school diploma or equivalent preferred • Prior hospitality or customer service experience is a plus • Strong interpersonal and communication skills • Ability to multitask and remain professional in a fast-paced environment • Detail-oriented with strong organizational skills • Flexibility to work varied shifts, including evenings, weekends, and holidays Benefits (Full-Time Associates Only) • Competitive wages • Medical, dental, and vision insurance • Life insurance and short/long-term disability options • 401(k) program with company match • Tuition assistance • Discounted room rates at Concord-managed hotels • Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Developing high-quality, clean code. • Contributing to the improvement of the frontend space by following and applying best practices. • Contributing to estimation and product engineering input for product features. • Writing simple and fast code in line with established patterns. • Collaborating with team members to solve problems and deliver features.

• Drive architectural decisions for accessibility infrastructure, ensuring it scales to support accessible-by-default development across Canva • Lead critical cross-team accessibility initiatives from conception to production, establishing frameworks and patterns that teams can adopt independently • Design, develop and deploy hands-on solutions while collaborating with leads, designers, and product managers to deliver accessible experiences worldwide • Mentor engineers and champion accessibility best practices company-wide, elevating standards across the organization • Shape technical direction and influence product vision, ensuring accessibility is embedded in Canva's strategic roadmap • Engage senior stakeholders to align accessibility initiatives with business objectives and secure organizational support • Build tooling and documentation that empower teams to create accessible features efficiently • Model initiative and ownership in resolving technical debt, improving processes, and scaling accessibility solutions • Identify and pursue cross-team collaboration opportunities that advance our accessibility mission • Thoughtfully integrate AI into accessibility workflows to maximize efficiency, inclusion and innovation

• Develop, optimize, and maintain responsive web applications leveraging HTML5, CSS3, JS frameworks, and integrate with 3rd party applications. • Work on complex enterprise solutions/applications in the front end using Angular 2+. • Build applications developed with technologies such as Spring Boot, Spring Security, Web MVC. • Apply Agile values and Scrum frameworks to your work. • Work with SOAP and RESTful web services using tools such as XML, JSON, and RAML. • Identify and communicate technical problems, processes, and solutions. • Perform technical analysis, designing, coding, and implementing large-scale object-oriented applications. • Collaborate with your team to help develop logical specifications. • Integrate modern solutions with legacy systems. • Prepare reports and other documentation as required.