• Develop strategic plans for on-prem compute, virtualization, and data center footprint aligned to business objectives • Partner with senior leaders and teams in both enterprise IT and our commercial segments • Own end-to-end operations across enterprise data centers and colocation facilities • Lead engineering and lifecycle management of server infrastructure • Own enterprise virtualization platforms and cluster operations • Lead the design and implementation of infrastructure platform services • Ensure compliance with industry compliance frameworks along with data sovereignty, privacy and regulatory requirements • Collaborate with cross-functional teams to continuously improve operational maturity and service quality • Own and manage compute and data center budget • Engage with vendors and service providers • Lead, mentor and grow high-performing compute and data center teams

• Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmap for Care Alliance partnership. • Translate strategy into quarterly priorities and opportunity plans that the account community can execute. • Build and sustain senior relationships (C-suite and key executives), anticipate changing needs, and shape customer decision-making as a trusted advisor. • Present complex information clearly—verbally and in writing—to executive decision makers. • Serve as the single point of contact and decision maker for Enterprise Accounts, ensuring alignment on who engages whom, when, and why across GEHC. • Connect customers to the right GEHC resources to meet needs and resolve challenges while maintaining strategic coherence and message discipline. • Lead and align cross-functional teams around account priorities, clear roles, and operating cadence. • Own the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers. • Identify and shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable). • Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner. • For assigned Enterprise Accounts, own funnel health and conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate. • Deliver outcomes with explicit accountability for Price discipline / accretion (protecting value and avoiding relationship-discounting). • Hold internal stakeholders accountable for cross-functional outcomes that impact the enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways when required.

• Oversee, plan, and manage Regional Managers and teams supporting Supply Chain and Warehousing operations, including supervisors and hourly employees across manufacturing, distribution, and office environments • Drive continuous improvement by optimizing processes, implementing strategic initiatives, and identifying operational efficiencies across market warehousing • Communicate supply chain performance, service issues, and short- and long-term solutions to senior leadership while collaborating cross-functionally to manage expectations • Maintain regular communication with direct reports using remote tools to stay informed on daily warehouse operations and resolve issues proactively • Analyze, resolve, or escalate supply chain and inventory issues to ensure accurate inventory levels and accountability across market warehouses, including remote personnel • Review budgets, expenditures, and operational performance across multiple locations and implement improvements as needed • Provide leadership, coaching, and development opportunities to support team growth and achievement of business goals • Develop, document, and enforce standard operating procedures (SOPs) to ensure consistency and scalability • Track performance metrics, analyze data, and implement improvements to drive operational excellence • Manage and optimize shipping costs, minimizing unnecessary transfers between facilities • Ensure compliance with all applicable laws, regulations, and OSHA requirements • Travel up to 50% to support Metronet warehouse operations and onsite teams • Perform additional duties as assigned

Role Description Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! The Director, Execution is a strategic leader responsible for advancing CEO-sponsored initiatives and driving enterprise-wide execution of high-impact priorities. This role partners closely with the CEO and Chief of Staff to ensure alignment across the executive agenda and to translate strategic objectives into clear, measurable outcomes. - Drive execution of CEO-sponsored priorities and enterprise-level operational efforts. - Align to the CEO and work in tandem with the Chief of Staff to ensure alignment and avoid duplication across internal workflows. - Develop and manage OKRs across departments, ensuring visibility, accountability, and progress tracking. - Lead cross-functional coordination and delivery of operational workstreams, especially those outside formal EPMO scope. - Build lightweight execution frameworks to support scalable delivery and stakeholder alignment. - Monitor and report on progress using dashboards, KPIs, and executive-level updates. - Identify risks and resource gaps; develop mitigation strategies to ensure successful outcomes. - Support enterprise change efforts, including communication planning and stakeholder engagement. - Prepare executive-level materials to support strategic decision-making and board-level reporting. - Travel up to 30% to support initiative delivery and stakeholder engagement. Qualifications - Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements. - 10–15 years of progressive leadership experience in operations, program execution, or enterprise delivery operating at the C-suite level. - Proven success leading cross-functional workstreams in complex or matrixed environments. - Experience in sectors such as education, financial services, not-for-profit, or related industries. - Strong digital fluency and proficiency with Microsoft Office Suite and collaboration tools. - Exceptional communication, stakeholder engagement, and organizational skills. Requirements - Experience in organizations undergoing rapid growth or transformation. - Background in both startup and enterprise settings. - Familiarity with governance, compliance, and operational frameworks. Key Competencies - Demonstrates critical Transformation and Leadership skills and abilities: True Collaboration. - Focusing on Outcomes: Owning and effectively solving problems for today and the future. - Empathetic Leadership; Adaptability and Resilience; Emotional Intelligence/CEM skills and Continuous Development/Continuous Improvement Mindsets. - Strong interpersonal skills with the ability to engage diverse stakeholders including board members, executives, and partners. - High digital fluency and comfort with productivity and collaboration tools. - Strong emotional intelligence and ability to navigate complex decision-making. - Strategic thinking paired with disciplined execution. - Excellent verbal and written communication skills. - Strong analytical and problem-solving capabilities. - Ability to manage multiple priorities in a fast-paced environment. - High attention to detail, discretion, and sound judgment. Interview Process - Veriff Identity Verification - Recruiter Video Interview - Hiring Manager Video Interview - Senior Leadership Team Member Video Interview - Chief Executive Officer Video Interview Benefits - Award-Winning Culture: Named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group. - Comprehensive Benefits: Medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. - Flexibility & Work-Life Harmony: Remote work options and unique time-off programs. - Growth & Development: Mentorship programs, management training, and professional development opportunities. - Supportive Professional Environment: Dedicated coaching team and employee-led committees. Working Conditions and Equipment Use - Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. - Valid driver’s license and proof of insurance may be required, depending on role responsibilities. - Must be able to lift up to fifteen (15) pounds. - Frequent use of office machines to include telephone, computer, and printer. Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.