• Resolving daily support tickets • Being the face and voice of Pazu on multiple channels (Email, App Stores, Social Media, etc.) • Maintaining high standards of service and customer satisfaction by providing effective solutions and alternatives to players • Using our internal systems to provide support • Identifying, analyzing, and reporting trends of recurring issues and complaints to Product and R&D • Helping to achieve an optimal customer experience by proactively initiating related projects

Role Description We're looking for a high-energy, customer service-minded, tech savvy Product Support Specialist to become part of our Customer Support Team. Our Product Support Specialists are the face of Datacor for our customers. We take customer support seriously - we provide our customers with friendly, thorough and knowledgeable customer service, beginning to end. This begins with you. At a high level, your responsibilities will be to understand our customers’ needs and help them use our software to solve their problems, from issue identification to troubleshooting to resolution. This role is technical in nature and requires research, analytical and database skills. - Customer Support: Providing Tier One tech support. Handling support calls, emails and feature requests from customers. Getting to know our customers on a first-name basis and being their advocate. - Professional Services: Helping new and existing customers with software projects including Custom Report building and Custom App configuration. - Technical Documentation: Help create, contribute to, and maintain technical documentation. - Product Improvement: Work with the Client Services and Development teams to improve Internal and Customer Facing tools to interact with our product. Qualifications - 2-5 years' experience writing SQL queries, conducting data manipulation and scrubbing - Strong research skills to collect information, troubleshoot and document issues - Minimum intermediate working knowledge of Microsoft Office Excel - Experience in Customer Support, Technical Support, and Project Management - Excellent verbal and written communication - Strong analytical and problem-solving skills - Strong organizational and time management skills - Previous experience in Software as a Service (SAAS) EOE Statement Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Use of AI During Interviews At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges.

Role Description Help veterans and their families understand and access important supplemental benefit programs from the comfort of your home. AO Globe Life is expanding its remote team and seeking service-minded professionals who want meaningful work, flexibility, and long-term career growth while supporting the veteran community. Full training, mentorship, and pre-qualified client consultations are provided so you can focus on guiding families through important decisions with confidence and professionalism. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling designed to support work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Long-term income potential through vested renewals - Clear pathways to leadership and professional advancement - Supportive team culture focused on mentorship and collaboration What You’ll Do - Conduct scheduled virtual consultations with veterans and their families through Zoom - Explain available supplemental benefit options clearly and respectfully - Guide clients through the enrollment process and provide follow-up support - Maintain organized digital records using secure cloud-based tools - Participate in weekly training sessions and professional development calls Who Thrives in This Role - Strong communicators who are comfortable conducting virtual meetings - Organized professionals who work well independently - Mission-driven individuals who enjoy helping others - Candidates who are coachable and motivated to grow professionally - Veterans, military spouses, and those passionate about serving the military community are encouraged to apply Requirements - Authorized to work in the United States - Windows-based laptop or desktop computer with webcam - Reliable internet connection Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that help protect working families across the United States. Through a remote-first workforce and a commitment to service and integrity, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a lasting impact. Apply today to build a flexible career supporting veterans and their families nationwide.

Role Description We are seeking a motivated, results-driven Sales Manager to join our growing remote team. This role is ideal for leaders who thrive in a flexible environment, enjoy mentoring others, and want to make a meaningful impact without sacrificing work-life balance. You’ll join a supportive, growth-focused organization that values experience, initiative, and long-term success. - Lead a team of professionals - Strengthen client relationships - Drive performance through collaboration and effective sales strategy Qualifications - Proven experience in customer service and sales management - Strong leadership, communication, and organizational skills - A self-motivated, disciplined approach to remote work - Comfort using virtual collaboration tools and sales technology - An innovative mindset and openness to new ideas - Previous leadership experience is strongly preferred Requirements - Motivate, coach, and guide a team of sales professionals to achieve individual and team goals - Utilize modern digital tools and virtual platforms to streamline workflows, enhance communication, and increase productivity - Develop and maintain meaningful connections with clients and team members to foster trust, engagement, and long-term success - Implement sales strategies, monitor performance, and contribute directly to organizational growth - Demonstrate professionalism, accountability, adaptability, and independence in a remote environment Benefits - Flexible, work-from-home schedule - Health insurance reimbursement - High-quality leads provided at no cost - Ongoing mentorship and leadership development - A supportive, performance-driven team culture