Pazu Games

• Resolving daily support tickets • Being the face and voice of Pazu on multiple channels (Email, App Stores, Social Media, etc.) • Maintaining high standards of service and customer satisfaction by providing effective solutions and alternatives to players • Using our internal systems to provide support • Identifying, analyzing, and reporting trends of recurring issues and complaints to Product and R&D • Helping to achieve an optimal customer experience by proactively initiating related projects

• Resolving daily support tickets, and being the face and voice of Pazu on multiple channels (Email, App Stores, Social Media, etc.). • Maintain high standards of service and customer satisfaction by providing effective solutions and alternatives to players, using our internal systems to do so. • Identify, analyze, and report trends of recurring issues and complaints to Product and R&D while helping to achieve an optimal customer experience by proactively initiating related projects.

• Design and develop a user interface for the game, including buttons, icons, new features, full screens, and menus based on wireframes and production requirements. • Develop the visual style of the interface in line with the overall game design. • Ensure visual consistency across all UI elements. • Collaborate with game designers, product designers, developers, tech artists, and art directors to create a cohesive UI/UX experience. • Implement a fun, creative, and illustrative UI approach aligned with the game’s artistic style. • Understand and define the visual rules of the game’s UI, ensuring a structured and scalable design system.

• Deliver vibrant and detailed concept artworks for different content created within the game - from game levels rich with detailed and stylized items, to character clothing and furniture items, all in endless themes. • Provide perspective-accurate sketches for environments in different themes, using your excellent composition, perspective and coloring knowledge. • Be a part of a successful game with over 40M monthly active players, working alongside other creatives in a dynamic and fascinating work environment.