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Empowering Health at Home
Account Manager – DME
Location
United States
Posted
58 days ago
Salary
$65K - $84K / year
Seniority
Senior
Job Description
Account Manager – DME
CareCentrix
• Develop trusted partnerships with internal and external stakeholders • Support DME Navigator implementation efforts • Collaborate with clients to understand operational needs and priorities • Maintain a working understanding of client business needs • Use performance reports and operational data to monitor account health • Record and maintain organized CRM documentation • Support standard client updates and changes • Participate in client meetings and regular touchpoints • Partner with the Account Management Service Operations team • Manage client requests and escalations
Job Requirements
- Bachelor’s degree or equivalent experience
- 3–5 years of experience in healthcare account management or client facing roles
- Experience with DME (Durable Medical Equipment) and or Network Management
- Strong business acumen
- Proficiency in Microsoft Excel and PowerPoint
- Experience using CRM platforms preferred
- Excellent communication, presentation, and relationship building skills
- Highly organized and detail oriented
Benefits
- Medical, Dental, Vision
- 401(k) with company match
- HSA employer contributions
- Dependent Care FSA employer contribution
- Paid Time Off
- Personal/Sick Time
- Paid Parental Leave
- Corporate bonus incentive
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