• Lead, develop, and retain the SRE team, fostering high performance, collaboration, and continuous learning • Conduct hiring, onboarding, feedback cycles, individual development plans (IDPs) and performance evaluations • Define the SRE team's strategy and roadmap aligned with Cloud and business objectives • Promote SRE and observability culture, acting as a technical reference for Engineering • Manage team priorities, capacity, and trade-offs, ensuring quality deliveries • Align initiatives with Cloud Engineering, Platform Engineering, and Cloud Security leadership • Report team metrics, risks, and progress to Cloud leadership • Define and lead the observability strategy (metrics, logs, and traces) • Evolve the observability platform (Prometheus, Grafana, OpenTelemetry, Loki, Tempo) • Establish and govern SLIs, SLOs, and Error Budgets for critical services • Define instrumentation standards for applications and infrastructure, driving adoption across teams • Implement an actionable alerting strategy to reduce noise • Plan and execute capacity management based on metrics • Optimize costs and performance of observability solutions at scale • Structure and lead the incident management process (escalation, war room and communication) • Ensure blameless post-mortems and follow up on corrective actions • Identify recurring issues and propose systemic, data-driven improvements • Lead toil reduction through operational automation • Keep operational documentation (runbooks, procedures, and architectures) up to date and accessible

• Du installierst, konfigurierst und betreibst unsere BI- und Planungssysteme auf Windows- und Linux-Servern • Du unterstützt beim Aufbau und Betrieb von Cloud-Umgebungen (z. B. in Azure) • Du kümmerst dich um Updates, Patches und die Absicherung der Systeme (u. a. Authentifizierung, Zertifikate, Verschlüsselung) • Du analysierst Störungen und Performance-Probleme, findest nachhaltige Lösungen und dokumentierst deine Anpassungen • Du arbeitest eng mit unseren BI Consultants beim Aufsetzen und Betreiben neuer Lösungen zusammen

• Work closely with the operations team • Develop CI/CD pipelines to improve on existing deployment processes • Performing application updates • Implement security projects on various server and networking platforms • Installation, monitoring and maintenance of hardware and software • Writing of scripts to automate jobs/processes • The security, stability and uptime of production, staging and development environments • Monitoring the above environments and reacting to alerts and issues • Participate in an on-call rota for priority-1 level alarms • The maintenance of network, server and storage assets in cloud environments • Ongoing upgrades and improvements to infrastructure and processes • Contribute to the planning of application/infrastructure releases and configuration changes • Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems

• Design, build, and maintain a scalable and reliable data platform • Apply SRE principles to data pipelines and services • Define data architecture, models, and standards • Ensure high availability and performance of data systems • Build and maintain ETL/ELT pipelines integrating multiple data sources • Automate operational processes using scripting and APIs • Implement monitoring and alerting for data pipelines • Develop and maintain dashboards and reporting solutions • Support and optimise cloud-based data infrastructure