Role Description We’re hiring an IT Specialist to own and support the core IT infrastructure that keeps SemiAnalysis Capital running securely and efficiently. This role will be responsible for managing employee devices, software systems, access controls, internal file organization, security processes, and day-to-day IT support across the company. This is a hands-on role for someone who enjoys building clean, scalable systems and solving operational problems before they become bottlenecks. You will work closely with operations, leadership, and employees across the firm to ensure our technology environment is secure, organized, and easy to use. This is a full-time role based in the United States . What You’ll Do - Device Procurement & Management: Source, configure, ship, track, and maintain company laptops and IT equipment for new and existing employees. - Employee Onboarding & Offboarding: Manage IT setup for new hires, including account creation, device setup, software access, permissions, and secure offboarding. - Software & Systems Administration: Administer company software tools, licenses, user permissions, and internal systems across the organization. - SharePoint & File Management: Set up and maintain SharePoint, shared drives, permissions, folder structures, and internal documentation systems. - Security Processes: Implement and maintain IT security practices, including MFA, access reviews, password management, device security, and endpoint controls. - Access Control & Permissions: Manage user access across company systems and ensure employees have the right level of access based on role and need. - IT Support: Troubleshoot hardware, software, account, and connectivity issues for employees across the company. - Vendor Management: Coordinate with IT vendors, software providers, equipment suppliers, and external support partners as needed. - Policy & Documentation: Create and maintain IT policies, SOPs, asset trackers, onboarding guides, and security documentation. - Process Improvement: Identify opportunities to automate or improve IT workflows as the company scales. Qualifications - 2+ years of experience in IT support, systems administration, internal IT operations, or a related role. - Experience managing employee laptops, software tools, user accounts, and permissions. - Familiarity with Microsoft 365, SharePoint, Google Workspace, or similar productivity platforms. - Understanding of common IT security practices, including MFA, password management, endpoint security, and access controls. - Strong troubleshooting skills across hardware, software, and cloud-based systems. - High attention to detail and strong organizational skills. - Ability to work independently and manage multiple IT workflows at once. - Clear communication skills and a service-oriented approach to supporting employees. Preferred Qualifications - Experience supporting a remote or globally distributed team. - Experience with device management tools, endpoint security platforms, or MDM solutions. - Familiarity with software license management and SaaS administration. - Experience creating IT policies, security procedures, and onboarding/offboarding workflows. - Exposure to compliance, data security, or access governance processes. - Experience supporting fast-growing startups, research organizations, financial services firms, or consulting firms. Benefits - Generous PTO - Office stipends - Highly competitive healthcare, dental, and vision coverage - Support for conferences and continued learning

Role Description We are seeking a motivated, SkillBridge-eligible candidate to join our infrastructure and cloud services team through a hands-on training and internship program focused on Nutanix technologies, virtualization, and modern data center environments. This opportunity is designed for transitioning service members who are interested in building a career in IT infrastructure, cloud technologies, virtualization, and consulting services. The program combines structured technical training, mentoring, hands-on lab work, and real-world project shadowing to prepare participants for a future role supporting enterprise customers in hybrid cloud and virtualization environments. No prior Nutanix experience is required. Candidates should possess a strong interest in technology, willingness to learn, and a professional, customer-focused attitude. Key Responsibilities - Participate in structured technical training focused on virtualization, hyperconverged infrastructure (HCI), and Nutanix technologies - Learn fundamentals of enterprise infrastructure, cloud platforms, storage, networking, and virtual machine management - Assist with deployment, configuration, and support of virtualization and cloud environments - Shadow experienced engineers during remote and onsite customer projects - Support infrastructure implementation, migration, and upgrade activities - Participate in hands-on labs and guided troubleshooting exercises - Learn data protection, disaster recovery, and system monitoring best practices - Assist with hardware installation activities including racking, stacking, and basic cabling when required - Develop customer service and consulting skills through team collaboration and client interaction - Work toward Nutanix industry certifications during the internship program Technologies & Concepts Covered During Training - Nutanix AHV, AOS, and Prism - Virtualization technologies - Hybrid cloud infrastructure - Virtual machine deployment and management - Storage and networking fundamentals - Data protection and disaster recovery concepts - Cluster deployment and maintenance - Infrastructure monitoring and troubleshooting - Cloud migration and automation concepts Program Structure - Duration: Approximately 4–6 months - Combination of self-paced learning, instructor guidance, labs, and on-the-job shadowing - Opportunities to participate in real-world customer projects and deployment activities - Certification-focused training pathway with mentorship from experienced engineers Career Path Opportunities - Infrastructure deployments - Virtualization and cloud consulting - Data center operations - Migration and implementation services - Enterprise infrastructure support teams Qualifications - Active-duty military member approved for the DoD SkillBridge Program - Strong interest in IT infrastructure, cloud computing, virtualization, or data center technologies - Basic understanding of computer systems, networking, or IT support concepts preferred - Strong communication skills and willingness to learn in a fast-paced environment - Ability to work independently and as part of a team - Professional attitude with strong attention to detail and customer service mindset - Willingness to travel occasionally for onsite training or customer engagements, if needed Benefits - Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option - Vision plan and dental insurance with the base dental plan option paid for by PGTEK - TRICARE Supplemental Medical Insurance plan available - Life Insurance, Short and Long-Term disability, and Critical Illness insurance premiums covered - Matching 401(k) plan - Discount on pet insurance through ASPCA Pet Insurance - Employee Assistance Program available at no cost to all employees - Generous amount of PTO and Holidays - Education Assistance Program available after 12 months of employment

• Provides advanced technical support for hardware, software applications, operating systems, and networking issues, with a strong focus on customer service and efficient problem resolution. • Serves as an escalation point for complex service requests and incidents that cannot be resolved at the first level. • Diagnosing and resolving advanced technical issues across multiple platforms and environments, including computers, servers, peripherals, and network components. • Acts as a technical lead for escalated support cases, ensuring timely resolution and root cause. • Collaborates with Tier 1 technicians to provide guidance, mentoring, and knowledge sharing. • Documents solutions and contributes to the knowledge base to improve team efficiency and reduce repeat incidents. • Coordinates with other Technology teams (e.g., infrastructure, clinical application support, Security) to resolve cross-functional issues. • Meets or exceeds required Service Level Agreements for issue resolution • Participates in After-Hours On-Call Rotation • Strict adherence to all IT Policies and Procedures (including HIPAA, PCI Compliance, and Hi Trust)

Role Description We are seeking an IT Specialist who will participate in basic development, implementation, maintenance, support, and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to: - Installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. - Assisting in gathering and translating business requirements into functional/technical specifications and designs. - Maintaining databases and application system code. This is a casual position on the METRC Data Engineering team within the Department of Health Policy and Management at the Johns Hopkins Bloomberg School of Public Health. You will work under the direct guidance of our Senior Cloud Engineer and Developer II, contributing to real research software that supports active clinical trials. Domain experience in clinical research is not expected. If you have completed introductory coursework in programming, data management, and software development concepts, you will arrive with the foundational awareness needed to contribute meaningfully. We use Basecamp internally rather than JIRA; familiarity with either is welcome but neither is required, just awareness of this kind of software is required. As casual worker, your primary contribution will be in documentation, testing, and basic scripting tasks under close supervision, with the opportunity to apply and deepen your awareness of core development concepts in a real research engineering environment. Qualifications - High school diploma or graduation equivalent. - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Requirements - Some project management experience. - Introductory coursework or projects in R or Python; familiarity with version control (Git). Benefits - Commensurate starting salary with experience. - Casual / On Call employee group. - Hours vary: Up to 27 hours per week. - Remote location. Specific Duties & Responsibilities - Analysis & Requirements Gathering: - Gathers simple system requirements by meeting with clients and researching existing technology. - May assist with written documentation of findings to share with the client and other IT colleagues. - Design & Development: - Follows defined task lists by using basic programming skills to complete projects of limited scope. - May assist in writing functional specifications for use by programmers and business analysts. - Under guidance, change data input, files/database structures, data transformation, algorithms, and data output. - Testing & Documentation: - Assist with creating and documenting simple test scenarios using appropriate testing tools. - Test changes using appropriate simple test scenarios to identify errors. - Maintain documentation materials that serve as technical and/or end-user references. - Implementation & Maintenance: - Provide basic application and desktop support by triaging and resolving simple issues. - Other duties as assigned. - Assist with documentation and testing of custom R packages used for cleaning, analysis, and distribution of METRC study data. - Support basic data quality checks and validation tasks across study datasets under direct supervision. - Contribute to internal knowledge base documentation for data pipeline processes. Technical Skills & Expected Level of Proficiency - Agile Methodology - Awareness - Algorithms - Awareness - CI/CD - Awareness - Code Review - Awareness - Data Structures - Awareness - Debugging - Awareness - Development Ops - Awareness - Software Development Life Cycle - Awareness - Unit Testing - Awareness Classified Title IT Specialist Role/Level/Range ATO 37.5/02/OF FLSA Status Non-Exempt Department Name Health Policy & Management - METRC Personnel Area School of Public Health