Role Description Estamos em busca de uma pessoa Scrum Master Sênior para atuar em um projeto estratégico de reorganização do atendimento de TI, apoiando squads de desenvolvimento e promovendo a evolução da maturidade ágil dos times. A posição terá atuação próxima aos times técnicos, Product Owners e stakeholders, sendo responsável por facilitar processos ágeis, remover impedimentos, acompanhar métricas e fortalecer uma cultura colaborativa e de melhoria contínua. - Garantir a correta aplicação do framework Scrum no dia a dia dos times - Facilitar cerimônias ágeis como Sprint Planning, Daily Scrum, Sprint Review e Sprint Retrospective - Identificar e remover impedimentos que impactem o desempenho da equipe - Proteger o time de interrupções externas e mudanças não planejadas - Apoiar o Product Owner na gestão e priorização do backlog - Monitorar métricas ágeis como Velocity, Lead Time, Cycle Time, Burndown e Throughput - Promover a evolução da maturidade ágil por meio de treinamentos, workshops e ações de melhoria contínua - Atuar na mediação de conflitos e no fortalecimento da colaboração entre áreas técnicas e de negócio - Identificar riscos que possam comprometer entregas e atuar preventivamente - Garantir alinhamento e transparência na comunicação com stakeholders - Incentivar o aprendizado contínuo e a evolução das práticas ágeis dentro do time Qualifications - Experiência comprovada atuando como Scrum Master em times ágeis de desenvolvimento de software ou produtos digitais - Conhecimento aprofundado do framework Scrum e vivência com metodologias ágeis como Kanban, Lean e XP - Experiência com acompanhamento de métricas ágeis e gestão de impedimentos em ambientes ágeis - Familiaridade com cultura DevOps, melhoria contínua, técnicas de facilitação, feedback e coaching - Ensino superior completo - Boa comunicação, visão sistêmica, perfil colaborativo e capacidade de resolução de problemas Requirements - Certificações como CSM (Certified Scrum Master), PSM (Professional Scrum Master) ou SAFe Scrum Master Benefits - Contratação CLT - 40h semanais com jornada flexível, executada de forma remota - Plano de Saúde e Odontológico SulAmérica extensivo a dependentes - Vale Alimentação/Refeição em cartão flexível Caju benefícios - Seguro de Vida - Auxílio Home-Office em cartão flexível Caju benefícios - Wellhub (Gympass) - Sesc – extensivo a dependentes, com acesso aos serviços em todo o Brasil - TotalPass - ília University: Universidade Corporativa com mais de 20 mil cursos disponíveis para desenvolvimento pessoal e profissional - Language Academy: Escola de idiomas para ílians - í-talks e Chapter: Momentos e cerimônias em que o time compartilha práticas, estudos, projetos e ideias - Plano de Saúde PET - Guapeco - Onhappy – benefício de viagem a lazer, com liberdade para você viajar com quem quiser - BYOD - Alugamos o seu notebook pessoal te pagando um valor mensal para que você o use - Seu Niver, seu bolo! - Seu Networking Vale Prêmio - Programa de premiação a indicação de novos funcionários

Role Description A Scrum Master in a Guidewire environment is responsible for facilitating Agile practices, removing impediments, and ensuring effective collaboration within the team. - Organizes and leads essential Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. - Removes impediments by identifying and eliminating obstacles that hinder the team's progress, addressing both technical and organizational challenges. - Acts as a coach for the development team and the Product Owner, helping them understand and implement Agile principles and Scrum practices effectively. - Encourages the team to self-organize and make decisions collaboratively, fostering an environment of ownership and contribution. - Tracks and monitors the team's progress and performance using tools like burndown charts to provide insights into velocity and areas for improvement. - Facilitates retrospectives to help the team reflect on their processes and identify areas for improvement, promoting a culture of learning and adaptation. - Liaises with stakeholders, serving as a bridge between the development team and external stakeholders to ensure clear communication and alignment on project goals. Qualifications - Minimum of 10+ years of experience working with Guidewire Software, including familiarity with all its modules such as Policycenter, Billingcenter, and Claimcenter. - Guidewire Associate Certification is a must. - Other Insurance Domain Certifications are good to have. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. - Part of the $4.8 billion RPG Group. - Community of 10,000+ innovators across 30+ global locations. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

• Facilitate the application of agile and project management practices with the team and stakeholders. • Lead Scrum ceremonies and ensure adherence to agile rituals. • Manage scope, schedule, and quality, monitoring risks, dependencies and the critical path. • Support the Product Owner/Manager in detailing and prioritizing the backlog. • Remove impediments and foster a healthy, collaborative and productive environment. • Mediate conflicts and encourage continuous improvement within the team. • Monitor, publish and analyze efficiency and performance metrics, driving data-driven actions. • Facilitate communication between teams, manage dependencies and optimize workflows. • Ensure correct application of the agile process, identifying and eliminating bottlenecks. • Keep stakeholders informed about progress, risks and outcomes through reports and synchronization rituals. • Contribute to mapping value streams and support the definition of customer requirements. • Engage the team in the continuous evolution of acceptance criteria, DoD, DoR and backlog practices. • Act as Scrum Master for one squad.

Role Description We are looking for a Senior Agile Coach to help teams and leaders do their best work—together. In this role, you will shape how agile principles scale across the enterprise, helping teams grow in maturity, confidence, and outcomes. As a trusted advisor within the Agile Center of Enablement (ACoE), you will combine thought leadership with hands-on coaching to remove barriers, strengthen delivery, and accelerate business value. - Advance agile maturity at scale by assessing current team practices, identifying gaps, and designing clear improvement plans that increase predictability, collaboration, and delivery outcomes. - Coach and enable key agile roles, including Scrum Masters, Product Owners, Experience Owners, Solution Train Engineers, and Group Owners, so they can confidently lead high‑performing teams. - Serve as a strategic advisor to leaders and executives, providing guidance on complex, cross‑organizational challenges that impact agile adoption and enterprise delivery. - Own and evolve agile standards and assets, including process libraries, maturity assessments, training content, and best‑practice documentation for enterprise reuse. - Design and deliver impactful learning experiences, such as agile boot camps, SAFe training, Communities of Practice, and speaker series that build shared capability across teams. - Drive insight through metrics, supporting the identification, collection, and reporting of agile measures that inform decisions and demonstrate progress. - Remove barriers to scaling agile, proactively identifying systemic challenges and partnering across functions to resolve them. - Strengthen alignment and transparency by organizing and participating in agile events such as demos, retrospectives, Inspect & Adapt sessions, and leadership presentations. - Act as a servant leader within the ACoE, contributing to the product backlog, influencing priorities, and ensuring work delivers meaningful business value. Qualifications - Minimum of 8 years of experience working in agile environments, including hands‑on agile coaching across multiple teams. - Experience supporting or leading an Agile Center of Enablement (ACoE) or similar enterprise agile function. - Deep knowledge of agile and scaling frameworks (e.g., Scrum, Kanban, SAFe) and their practical application in large, complex organizations. - Proven ability to coach at multiple levels, from individual contributors to senior leadership. - Strong communication and facilitation skills, with experience delivering presentations and leading change with diverse stakeholders. - Demonstrated ability to provide thought leadership and serve as a trusted advisor on complex, high‑impact initiatives. Requirements - Experience developing and managing agile training programs, including SAFe certifications. - Experience building and sustaining Communities of Practice across an enterprise. - Background in defining and using agile metrics to guide continuous improvement. - Bachelor’s degree or equivalent practical experience (degree preferred, not required). - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 121,000 - 201,600 USD / yearly, depending on relevant factors, including experience and geographic location. - Eligible to participate in an annual bonus plan. - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs. - 401(k) and company paid life insurance. - Tuition reimbursement. - A minimum of 18 days of paid time off per year and paid holidays. Company Description At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives.