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Greenhouse Software logo
Greenhouse Software

More than an ATS, we help businesses deliver measurable hiring results so they can build, grow and hire for what's next.

Implementation Manager

Implementation SpecialistCustomer SuccessOtherRemoteSeniorTeam 501-1,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

98 days ago

Salary

$120K - $140K / year

Seniority

Senior

5 yrs expEnglishERP

Job Description

Implementation Manager

Greenhouse Software

• Develop and execute the implementation phase of our product with new customers • Oversee implementations from end-to-end, from Kick-off, through technical Discovery and Initial rollout • Configure key components of our system (SSO, Tele-Health, EHR integrations) • Effectively communicate with customers, from executives down to the IT teams • Interface with Eleos’ team; CS team, Product, Engineering, and Leadership to ensure a successful go-live • Coordinate project timelines, tasks, and development efforts to manage implementation projects • Troubleshoot with customers when issues arise

Job Requirements

  • 5+ years leading hands-on B2B, SaaS enterprise-wide implementation projects (e.g. EHR, CRM, ERP)
  • Experience at a high-growth, fast-paced, innovative organization
  • Strong technical configuration acumen including experience with HTML/CSS, JSON, XML
  • Previous experience working directly with external customers in a post-sales role and with R&D teams within a tech environment
  • Exceptional verbal and written communication
  • Practical problem-solving and analytical skills
  • Open to 30% travel

Benefits

  • Health benefits
  • Significant equity
  • 401(k) plans matched to 4%
  • Flexible PTO
  • Additional mental health days off
  • Fully remote work environment
  • Opportunity to build and grow

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