• Technical analysis, design, functional requirements scoping and documentation of prospective solutions • Configuration, development and implementation of demonstrations, proof of concepts and final solutions • Technical product and solution training • Track and record time and contributions across milestones for project completion or consultancy time spent

• Design, configure, and implement SAP ECP solutions to meet client payroll processing requirements • Manage integration between SuccessFactors Employee Central (SF EC) and SAP ECP, ensuring smooth data flow and system compatibility • Develop and maintain CPI integrations and SFAPI connections for seamless payroll processing and employee data management • Work on replication processes from SF EC to SAP ECC, ensuring accurate data mapping and synchronization • Troubleshoot and resolve integration-related issues in SuccessFactors, CPI, and SAP ECP environments • Provide technical and functional expertise on SAP ECP and HCM Payroll modules, addressing payroll compliance and regulatory requirements • Collaborate with cross-functional teams including HR, IT, and Finance to streamline payroll and HCM operations • Conduct training sessions and provide knowledge transfer to end-users and internal teams • Prepare technical documentation, functional specifications, and test cases for system enhancements and configurations • Support system upgrades, patches, and performance optimization to enhance SAP ECP capabilities

• Service as subject matter expert for software defined technologies • Possess a strong understanding of Cisco ACI, Cisco or Arista VxLAN, and VMware NSX (V & T) technologies • Participate in the deployment of complex solutions, create written deliverables, and conduct client workshops • Ability to communicate and execute architecture strategy & approach in clear, concise, and understandable terms to client senior management and other client stakeholders • Ability to implement design architecture objectives that align with client demand & business goals • Receptive listening skills, with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences • Excellent situational leadership and timely decision-making skills • Passionate about successful customer outcomes • Ability to work effectively within all levels of an organization (internally & externally) • Ability to work both individually and in a team environment • Demonstrated ability to deliver multiple IT projects on time and within budget • Ensure knowledge transfer to relevant client teams for smooth operation of deployed solutions • Obtain and maintain certifications with associated qualifications

Role Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting the Healthcare Provider Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: - The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team. - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. - Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues. - Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement. - Provide feedback to product management about product enhancements that can address customer needs and guide additional value. - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team. - Stay current on competitive analysis and market differentiation. - Support marketing events including executive briefings, conferences, user groups, and trade shows. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - 5+ years of pre-sales solution consulting or sales engineering experience. - Healthcare experience a plus. - Must be located in the NYC / New Jersey metro area. - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions. - Experience working collaboratively with product management, product marketing, partners, and professional services. - Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence. - Travel as required. Requirements - Base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Benefits - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - ESPP, matching donations. - Flexible time away plan and family leave programs.