• Designing, delivering, and supporting secure, scalable solutions for Microsoft ecosystems and cloud services such as Azure AD, Office 365, PowerAutomate, MS Defender, and Teams. • Providing technical leadership and guidance to the Enterprise Infrastructure team and other engineering groups on Microsoft technologies and frameworks. • Partnering with business analysts, product owners, and stakeholders to translate business needs into clear technical specifications. • Ensuring compliance with standards, best practices, and security policies across Microsoft solutions and cloud services. • Mentoring junior engineers and fostering a collaborative, innovative team culture. • Troubleshooting complex issues, performing root cause analysis, and driving effective resolutions.

• Own core product features, from initial concept and discovery through implementation, deployment, and iterative improvement. • Design and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition. • Collaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences. Your input will directly influence the roadmap—we value engineering, product, and design equally. • You are a role model for engineering excellence. Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment. • Drive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable.

• Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration—operating across Node/TypeScript backends and React frontends. • Lead architecture and system design for real-time, high-volume workflows (e.g., call routing on an event-driven SIP softswitch, UI over WebSockets, streaming audio for speech recognition). • Author clear technical design docs, set standards for code quality, testing, performance, and observability, and ensure designs scale simply as we grow. • Collaborate cross-functionally with PM, Design, and other engineers to translate ambiguous requirements into intuitive, performant experiences; make crisp trade-offs and document decisions. • Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship and clarity. • Improve developer experience (DevEx) and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices across teams. • Participate in on-call and help uphold operational excellence for the areas you own.

• Own core product features, from initial concept and discovery through implementation, deployment, and iterative improvement. • Design and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition. • Collaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences. Your input will directly influence the roadmap—we value engineering, product, and design equally. • You are a role model for engineering excellence. Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment. • Drive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable.