Healios logo
Healios

Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services. Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees.

Learning Operations Specialist

OperationsOperationsContractRemoteMid LevelTeam 201-500

Location

United Kingdom

Posted

16 days ago

Salary

£35K - £42K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Learning Operations Specialist

Healios

Role Description As the Learning Operations Specialist you will play a pivotal role in our People team supporting ongoing learning operations for all our employees and associates. Your primary responsibilities will be to own the Learning Management System, support learners across the organisation, drive strong knowledge management, and provide reporting and operational insights. You will work closely with the wider People Operations function. - Reviewing and maintaining HRIS>Docebo integration as needed - Maintaining and creating user groups, learning pathways and learning assignment rules in Docebo for both permanent and associate staff - Hosting / integrating internal and external digital learning (SCORM etc) on Docebo - Managing mandatory training annual schedule, certification renewals in line with role-based mandatory curriculum, non-completion escalations, and reporting - Scheduling and supporting live learning sessions, (including clinical CPD schedule) - First-line learner support and system trouble-shooting, including managing L&D inbox and Grow Slack channel, escalating to relevant team members for response or addressing directly in line with internal SLAs - Ongoing learning comms including Docebo notifications to relevant audiences - Monitoring of learning design and development requests submitted - Basic support resources creation and maintenance in Genially - Liaison with external freelance resources / vendors as needed - Ad hoc support on audits or other talent and learning operational needs - Supporting organisational knowledge management, e.g. Clinical Knowledge Hub and L&D intranet pages maintenance in liaison with subject matter experts - Provide regular operational insights to help teams monitor progress and support decision-making Qualifications - Previous experience working within a regulated environment - Excellent organisational, communication, and data management skills - Docebo LMS experience - HRIS / HCM experience - Google Suite experience, especially Google Sheets - Slack experience Requirements - HiBob experience - Basic Articulate Rise experience - Genially experience - AI-supported workflow and process optimisation - Previous experience working within a People Operations team - Previous experience supporting an associate workforce Benefits - 33 days holiday (including Bank Holidays) - Paid Christmas closure (between Christmas and New Year) - Birthday Leave - paid day off on your birthday - "Life Leave" - 2 days of extra leave to take when things you can't plan for happen - Enhanced family friendly policies including a phased return to work and receive full pay - Paid company sick pay scheme - Contributory Pension Scheme (6% matched) - Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child - Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club! - Work from anywhere policy - Access to NHS and Perks at Work discounts, including the Blue Light Card - Free access to co-working spaces - CPD/Growth day per year, plus personal development allowance to invest in your growth - Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians

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