Job Closed

This listing is no longer active.

Trip Support Specialist

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

24 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Trip Support Specialist

World Kinect

• Manage and coordinate end-to-end aviation trip support services, including: • Ground handling • Overflight and landing permits • Fuel arrangements • Customs and immigration services • Crew accommodation and transportation • Act as a key point of contact for customers, ensuring clear, timely, and professional communication throughout all stages of the trip • Monitor and manage active trip operations, ensuring all information is accurate, up to date, and aligned with customer requirements • Collaborate closely with internal teams (fuel, customer relations, commercial) to deliver seamless service • Proactively identify and resolve operational challenges to ensure smooth, safe, and efficient trip execution • Contribute to building strong, long-term customer relationships through exceptional service delivery

Job Requirements

  • Experience in aviation operations, trip planning, flight dispatch, or travel/logistics support is highly preferred
  • Aviation knowledge is essential (airport operations, permits, flight processes, etc.)
  • Aviation Dispatch Certification ( FAA / FOO or equivalent ) is a strong advantage
  • Strong customer service mindset with the ability to manage high-pressure situations
  • Excellent communication skills (verbal and written in English)
  • High attention to detail and ability to manage multiple priorities simultaneously
  • Strong problem-solving skills and ability to think quickly in operational environments
  • Ability to work both independently and as part of a team
  • Strong organizational and time management skills

Benefits

  • Gain exposure to international flight operations and global logistics
  • Join a collaborative, high-performing team in a growing office

Related Job Pages

More Customer Support Jobs

Title: First Notice of Loss and Customer Service Representative (Auto Claims) Location: Miami, FL Full-time Entry Level Job Description: COMPANY OVERVIEW: Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for Customer Service Representatives to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business. Fluency is Spanish is highly desirable. Business Hours are from 8:00 AM - 6:00 PM EST - schedules may vary based on the business need. SCOPE: As a First Notice of Loss (FNOL) and Status Customer Service Representative for an automobile insurance company, you will serve not only as the first point of contact for policyholders following an accident or loss, but also as the representative responsible for updating customers on the status of their existing claims. In this critical role, your primary responsibility will be to provide compassionate, timely, and accurate assistance as customers report new auto claims, check the progress of ongoing claims, and seek updates throughout the process. You’ll gather essential details, assess the initial claim situation, and ensure each customer feels informed, supported, and confident about the next steps. This position offers a remote work arrangement within the Southeast region. Fluency in Spanish is highly desirable. DUTIES: - Act as the first point of contact for policyholders reporting losses or damages and for those seeking updates on existing claims. - Gather relevant information, such as policy details, incident specifics, and contact information. - Clarify coverage terms and claim status as needed. - Offer clear, empathetic guidance to policyholders on next steps in the claims process. - Explain the required documentation and information needed to process or advance a claim. - Handle incoming calls from policyholders seeking updates on the status of their claims, providing clear, accurate, and empathetic information regarding claim progress, outstanding requirements, and next steps. - Provide timely and accurate status updates to policyholders regarding their claims, including next steps and estimated timelines. - Accurately record all information gathered during the FNOL process in the company's claims management system. - Ensure completeness and accuracy of claim reports and status communications. - Liaise with claims adjusters, appraisers, and other team members to schedule appraisals and relay updates. - Address any concerns or questions the policyholder may have, providing regular follow-ups as needed. - Ensure all FNOL and claim status processes adhere to company policies, industry regulations, and legal requirements. - Provide feedback to management on ways to improve the FNOL and claims communication process for enhanced customer satisfaction and operational efficiency. DISCLAIMER: This job description outlines the primary responsibilities and qualifications for this position but is not intended to be an all-inclusive list. Additional duties may be assigned, and the scope of the role may evolve based on business needs EDUCATION: - High school diploma or equivalent (Associate’s degree is a plus). SKILLS & EXPERIENCE: - Bilingual (English & Spanish) - At least 1 year of experience in a similar customer service role, preferably in the property and casualty insurance industry. - Strong communication skills, both written and verbal. - Detail-oriented with excellent organizational skills. - Knowledge of property and casualty insurance policies, coverage, and claims processed is a plus. BENEFITS: - 401(k) Retirement Savings Plan with employer match. - Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance - Paid Time Off, Holidays, and Leave programs. - Flexible spending accounts - Basic Life Insurance and Voluntary Life/ADD - Voluntary Short Term and Long-Term Disability The salary for this position will vary based on experience and qualifications. Candidates are encouraged to discuss compensation during the interview process. UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit https://www.e-verify.gov/. UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate

Alabama + 10 moreAll locations: Alabama | Georgia | Florida | Kentucky | Mississippi | North Carolina | South Carolina | Tennessee | Maryland | Virginia | West Virginia

Title: Spanish Speaking Biology Support Location: Bronx, NY Department: PRACTICE Job Description: Make a Difference, One Student at a Time Are you passionate about education and driven to empower young minds? Do you crave a flexible schedule that allows you to give back while pursuing your own goals? Are you bilingual and eager to use your language skills to make a real impact? Join our mission-driven team and become a Bilingual Education Champion! About the Job: Tutors will provide Bilingual Spanish support in biology. The program will run from 10 am to 1 pm on Saturdays. Here's Why You'll Love This Role: - Competitive Pay: You will receive the following rates based on your assignment: - In-Person Programs: $27/hr to $ 30/hr - Plus: The opportunity to earn a program completion bonus of up to 10% of your total program earnings. - Meaningful Impact: Help close the opportunity gap and support urban students in reaching their full potential by providing academic assistance in both English and a second language. - Flexible Schedule: Work 10-35 hours per week, perfect for balancing studies, caregiving, or other commitments. - Professional Growth: Sharpen your teaching skills, build your resume, and advance your career with ongoing training and real classroom experience. - Supportive Community: Join a team dedicated to educational equity, social justice, and expanding opportunities for multilingual learners. Empower Students, Shape Futures As a Bilingual Education Champion, you'll provide one-on-one and small group tutoring in core subjects like Math, Reading, Writing, Science, Social Studies, and Regents exam prep. You’ll collaborate with teachers and school leaders to develop engaging, personalized learning strategies that help students thrive—while bridging language gaps to ensure every student has the support they need. Qualities We Seek: - Passion for Learning: Committed to supporting academic and personal success, especially for underserved and bilingual students. - Bilingual Proficiency: Fluent in both English and a second language, with the ability to provide academic support in both languages. - Strong Academics: Degree-seeking student or graduate with a minimum 3.0 GPA in Education or a relevant field. - Committed and Flexible: Available to work 10-35 hours per week at an assigned school (or virtual program) and participate in monthly training. - Collaborative Spirit: Ready to work closely with teachers, school leaders, and fellow tutors to maximize student success. More Than Just a Job, It's a Calling We believe every child deserves an equal chance to succeed. By becoming a Bilingual Education Champion, you'll join a supportive network of educators working to create a more inclusive and equitable educational system. Your dedication will directly impact the lives of urban students and empower them to reach their full potential—in any language. Ready to Join the Movement? Apply Today! Make a difference in the lives of deserving students while achieving your own goals. We value excellence, an entrepreneurial spirit, and social impact. Apply now to become a Bilingual Education Champion and help us transform urban education—one student at a time. Qualities We Seek: - Passion for Learning: Committed to supporting academic and personal success, especially for underserved and bilingual students. - Bilingual Proficiency: Fluent in both English and a second language, with the ability to provide academic support in both languages. - Strong Academics: Degree-seeking student or graduate with a minimum 3.0 GPA in Education or a relevant field. - Committed and Flexible: Available to work 10-35 hours per week at an assigned school (or virtual program) and participate in monthly training. - Collaborative Spirit: Ready to work closely with teachers, school leaders, and fellow tutors to maximize student success. More Than Just a Job, It's a Calling We believe every child deserves an equal chance to succeed. By becoming a Bilingual Education Champion, you'll join a supportive network of educators working to create a more inclusive and equitable educational system. Your dedication will directly impact the lives of urban students and empower them to reach their full potential—in any language. Ready to Join the Movement? Apply Today! Make a difference in the lives of deserving students while achieving your own goals. We value excellence, an entrepreneurial spirit, and social impact. Apply now to become a Bilingual Education Champion and help us transform urban education—one student at a time.

New York
$27 - $30 / hour

Title: Hillsborough Tutoring Support Location: Hillsborough County, FL Department: PRACTICE Job Description: Make a Difference, One Student at a Time Are you passionate about education and driven to empower young minds? Do you crave a flexible schedule that allows you to give back while pursuing your own goals? Join our mission-driven team and become an Education Champion! Here's Why You'll Love This Role: - Competitive Pay: You will receive the following rates based on your assignment: - In-Person Programs: $18/hr - $20/hr - Plus: The opportunity to earn a program completion bonus of up to 10% of your total program earnings. - Meaningful Impact: Close the opportunity gap and help urban students reach their full potential. - Flexible Schedule: Work 10-35 hours per week, perfect for balancing studies or other commitments. - Professional Growth: Sharpen your teaching skills and advance your career with ongoing training and real classroom experience. - Supportive Community: Become part of a team dedicated to education equity and social justice. Empower Students, Shape Futures As an Education Champion, you'll provide one-on-one and small group tutoring in core subjects like Math, Reading, Writing, Social Studies, Science, and Regents exam prep. You’ll collaborate with teachers and school leaders to deliver engaging, personalized learning strategies that help students thrive academically and personally. Qualities We Seek: - Passion for Learning: Dedicated to supporting academic and personal success, especially for underserved students. - Strong Academics: Degree-seeking student or graduate with a minimum 3.0 GPA in Education or a relevant field. - Committed and Flexible: Available to work 10-35 hours per week at an assigned school (or virtual program) and participate in monthly training. - Collaborative Spirit: Ready to work alongside teachers, school leaders, and fellow tutors to maximize student success. More Than Just a Job, It's a Calling We believe every child deserves an equal chance to succeed. By becoming an Education Champion, you'll join a supportive network of educators working to create a more inclusive and equitable educational system. Your dedication will directly impact the lives of urban students and empower them to reach their full potential. Ready to Join the Movement? Apply Today! Make a difference in the lives of deserving students while achieving your own goals. We value excellence, an entrepreneurial spirit, and social impact. Apply now to become an Education Champion and help us transform urban education—one student at a time. Qualities We Seek: - Passion for Learning: Dedicated to supporting academic and personal success, especially for underserved students. - Strong Academics: Degree-seeking student or graduate with a minimum 3.0 GPA in Education or a relevant field. - Committed and Flexible: Available to work 10-35 hours per week at an assigned school (or virtual program) and participate in monthly training. - Collaborative Spirit: Ready to work alongside teachers, school leaders, and fellow tutors to maximize student success. More Than Just a Job, It's a Calling We believe every child deserves an equal chance to succeed. By becoming an Education Champion, you'll join a supportive network of educators working to create a more inclusive and equitable educational system. Your dedication will directly impact the lives of urban students and empower them to reach their full potential. Ready to Join the Movement? Apply Today! Make a difference in the lives of deserving students while achieving your own goals. We value excellence, an entrepreneurial spirit, and social impact. Apply now to become an Education Champion and help us transform urban education—one student at a time.

Florida
$18 - $20 / hour
Full TimeRemoteTeam 1-10Since 2014H1B No Sponsor

• Customer Service position for an international automotive project • Working hours: Monday to Friday, rotational shifts between 07:00 and 19:00 • Weekends off

Portugal
€1.1K / month