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Field Service Technician
Location
Canada
Posted
23 days ago
Salary
$30 - $40 / hour
Seniority
Senior
Job Description
Field Service Technician
Barry-Wehmiller
• Troubleshoot and resolve mechanical, electrical, and software issues on equipment at customer sites, ensuring customer satisfaction. • Assist in the installation, startup, and testing of new equipment, providing guidance to customer personnel on proper operation and maintenance practices. • Cultivate and maintain strong customer relationships through effective communication and diplomacy. • Collaborate with team members to optimize efficiency and effectiveness in service delivery. • Build and maintain customer relationships.
Job Requirements
- A two-year post-high school diploma/certificate in electro-mechanical technology and a minimum of 3 years related experience, OR a high school diploma and a minimum of 7 years relevant experience.
- Proficiency in mechanical, pneumatic, and control systems, with a solid understanding of material handling practices.
- Ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions, bills of materials, and procedure manuals.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of leaders, clients, and customers.
- Strong time management skills to balance multiple projects with the potential of phone calls and simultaneous inquiries.
- Strong interpersonal and customer relations skills, with the ability to work effectively both independently and as part of a team.
- Advanced knowledge of VFD functions, operations, and programming.
- Experience with Pressure Sensitive Labeling Machines preferred or Converting Equipment for Shrink Sleeve Labels and Flexible Packaging.
- HMI programming knowledge of GE Proficy, Exor, and Allen Bradley desired.
- Motion control experience with Allen Bradley and Control Techniques/SyPT desired.
- Proficiency in interpreting and troubleshooting pneumatic and electrical schematics.
- Ability to troubleshoot wiring and complete I/O checks.
- Valid driver’s license and clean driving record.
- Bilingual in English/Spanish is a plus.
- Robotics experience is advantageous.
Benefits
- medical insurance
- dental insurance
- vision insurance
- paid time off
- 401k plan with company match
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