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Protecting the grid today, preparing the grid for tomorrow
Field Operations Supervisor
Location
United States
Posted
103 days ago
Salary
$100K - $120K / year
Seniority
Senior
Job Description
Field Operations Supervisor
Gridware
• Lead, train, and manage Field Operations Specialists performing Gridscope installations • Set daily/weekly field priorities and ensure work is executed safely and efficiently • Conduct ride-alongs, on-site coaching, and performance feedback • Serve as the primary point of escalation for field issues • Oversee and participate, as needed, in Gridscope installations • Ensure installations meet Gridware quality standards • Review and validate field specialist installations to ensure collected data is without error • Coordinate access and schedules with internal project managers and utility partners • Own field workflows, documentation, and standard operating procedures (SOPs) • Track installation progress, field metrics, and operational KPIs • Identify inefficiencies and continuously improve field processes • Partner closely with Engineering, Product, and Customer Success to provide field insights and learnings • Provide structured feedback from the field to improve product design and deployment processes • Support pilot programs, new product rollouts, and process scaling efforts • Enforce safety policies and best practices • Submit incident reports when necessary • Lead safety briefings and trainings as needed
Job Requirements
- 5+ years of experience in field operations, installations, or technical deployments
- 2+ years of experience leading or managing field technicians or crews
- Comfortable working outdoors and in utility or industrial environments
- Strong troubleshooting and problem-solving skills
- Excellent organizational and communication skills
- Willingness to travel frequently (50-75%) and work flexible hours as needed
- Valid driver’s license
Benefits
- Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
- Paid parental leave
- Alternating day off (every other Monday)
- “Off the Grid”, a two week per year paid break for all employees.
- Commuter allowance
- Company-paid training
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