• Serve as a go-to resource for GTM teams on reporting, data, process, and operational questions • Build and maintain recurring and ad hoc reporting across pipeline, forecasting, performance, and funnel visibility • Analyze GTM performance and turn findings into actionable insights and recommendations for GTM leadership • Own day-to-day sales compensation administration, including commission processing, reporting, reconciliations, and rep inquiries • Keep data accurate and processes consistent across Salesforce and the broader GTM tech stack • Drive adoption and effective use of the GTM tools used for prospecting, enrichment, and sales execution • Apply AI tools and automation to speed up prospecting, enrichment, and reporting tasks • Identify inefficiencies, troubleshoot issues, and help GTM teams work more effectively day-to-day

Role Description The Director of Revenue Operations will own the systems, data infrastructure, forecasting processes, and operational workflows that power Runpod’s revenue organization. This role requires both strategic leadership and hands-on operational execution. The ideal candidate will build scalable revenue infrastructure while balancing operational rigor with the speed and flexibility required in a high growth environment. You will define the operational foundation that supports Runpod’s enterprise revenue growth. Your work will directly influence forecasting accuracy, GTM scalability, executive decision making, and operational efficiency across Sales, Marketing, and Customer Success. You will partner closely with executive leadership and help shape how Runpod scales from $120M ARR into its next phase of growth. Responsibilities - Revenue Systems and Data Infrastructure - Own CRM architecture, data governance, and GTM systems across Sales, Marketing, and Customer Success - Build scalable analytics frameworks covering lead generation, pipeline conversion, retention, and expansion - Maintain revenue reporting models supporting ARR, MRR, NRR, CAC, LTV, and forecasting metrics - Evaluate and implement revenue technology systems including CRM, CPQ, BI, and forecasting tools - Forecasting and Pipeline Management - Design and manage revenue forecasting processes across enterprise and PLG motions - Lead weekly pipeline reviews and establish CRM hygiene standards - Build dashboards and reporting infrastructure for executive and board level visibility - Compensation, Quota, and Territory Design - Partner with Finance and executive leadership on compensation planning and territory design - Build scenario planning models for quota capacity and headcount forecasting - Ensure compensation plans and payouts are accurate and transparent - Deal Desk and Enablement Leadership - Provide strategic oversight for Deal Desk and Enablement functions - Partner on CPQ implementation, onboarding infrastructure, and GTM playbook development - Cross Functional Alignment - Serve as the operational bridge between Sales, Marketing, Finance, Legal, and Customer Success - Partner with Finance on revenue recognition and ARR reporting standards - Partner with Legal on contract workflows and governance - AI Powered Operations - Implement AI tools and workflow automation across Revenue Operations - Evaluate AI assisted forecasting, pipeline scoring, and automation platforms - Build scalable operational systems that improve efficiency without requiring proportional headcount growth Qualifications - 8 to 12 years of experience in Revenue Operations, Sales Operations, or GTM strategy roles - At least 3 years in a senior or director level leadership role - Experience building Revenue Operations infrastructure in high growth SaaS, PaaS, or infrastructure companies - Deep CRM expertise with Salesforce preferred - Strong understanding of forecasting, revenue metrics, and GTM analytics - Experience supporting both PLG and enterprise sales motions - Experience designing compensation plans, quota frameworks, and territory models - Strong cross functional leadership and communication skills - Experience implementing operational structure in fast growing environments - Active use of AI tools for operational efficiency and forecasting workflows - Successful completion of a background check Preferred - Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms - Experience with usage based pricing and consumption models - Experience implementing CRM, CPQ, or forecasting platforms - Experience supporting technical GTM organizations selling to enterprise buyers - Experience in high growth startup or scaleup environments Benefits - The competitive base pay for this position ranges from $180,000 - $250,000. - Meaningful equity in a fast-growing company — everyone on the team receives stock options. - Generous medical, dental & vision plans. - Flexible PTO - take the time you need to recharge. - Most roles are remote work first with an inclusive, collaborative teams utilizing Slack as the main form of internal communication. - $1,200 Home Office & Equipment Stipend - we set you up for success from day one with gear and support to create your ideal workspace.

Role Description The Enablement Manager will play a foundational role in shaping how employees onboard at Runpod and how customer facing teams ramp, learn, and execute. This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success. The Enablement Manager will own Runpod’s onboarding and enablement infrastructure across both company wide and go to market functions. This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources. This role is highly cross functional and requires close collaboration with People Operations, Revenue Operations, Sales leadership, Customer Success leadership, and Marketing. You will shape the onboarding experience for every new employee at Runpod and define how customer facing teams learn, ramp, and execute. Your work will directly improve ramp time, enable revenue growth, strengthen competitive positioning, and help Runpod scale its enterprise GTM motion. You will also have the opportunity to build scalable AI assisted enablement systems that keep onboarding materials, playbooks, and competitive resources current as the company evolves. Responsibilities - Company Wide Onboarding - Create and manage a structured onboarding program for all new employees across Engineering, Product, GTM, Finance, and Operations. - Partner with cross functional stakeholders to maintain onboarding materials and ensure information stays accurate and current. - Build scalable onboarding systems and feedback loops to improve the employee onboarding experience. - Track onboarding completion metrics and new hire ramp performance. - GTM Onboarding and Ramp Programs - Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers. - Define role specific ramp milestones and time to productivity benchmarks. - Continuously improve onboarding content based on product changes, pricing updates, and competitive shifts. - Sales Playbooks and Methodology - Build sales playbooks for both PLG and enterprise sales motions. - Create frameworks for discovery, qualification, messaging, objection handling, and deal progression. - Partner with Sales leadership to operationalize sales methodologies such as MEDDPICC. - Customer Success Enablement - Develop Customer Success onboarding, expansion frameworks, and QBR resources. - Create expansion and upsell playbooks to support NRR growth. - Partner with Customer Success leadership on enterprise account enablement strategies. - Competitive Intelligence - Maintain competitive positioning resources and battle cards against infrastructure competitors. - Gather feedback from Sales and Customer Success teams to improve messaging and objection handling. - Partner with Product and Marketing to keep competitive materials current. - Training and Development - Run recurring training programs focused on product updates, sales methodology, and role specific skills. - Build self service enablement content libraries and coaching frameworks for managers. - Metric and Reporting - Track onboarding effectiveness, ramp metrics, win rates, conversion rates, and expansion metrics. - Partner with Revenue Operations and People teams to build reporting infrastructure. - Continuously improve programs using data and feedback. - AI Powered Enablement - Leverage AI tools to scale onboarding, content creation, and competitive intelligence. - Implement AI assisted coaching and conversational intelligence platforms. - Develop scalable AI driven enablement systems that reduce operational overhead. Qualifications - Demonstrated experience building onboarding or enablement programs in high growth SaaS, PaaS, or infrastructure companies. - Experience supporting Sales and Customer Success organizations with training, playbooks, or onboarding. - Strong understanding of enterprise B2B sales processes and customer success workflows. - Experience developing written enablement content including playbooks, onboarding materials, and competitive resources. - Experience working cross functionally with Revenue Operations, Sales, Customer Success, Product, Marketing, and People teams. - Comfort using metrics and reporting to improve enablement effectiveness. - Active use of AI tools for content creation, coaching, or enablement operations. - Strong communication and organizational skills. - Successful completion of a background check. Preferred - Experience supporting both PLG and enterprise GTM motions. - Experience in cloud infrastructure, AI infrastructure, developer tools, or ML platforms. - Experience implementing enablement platforms such as Gong, Chorus, Highspot, or Seismic. - Experience building Customer Success enablement programs for enterprise customers. - Familiarity with MEDDPICC, MEDDIC, Challenger, or similar methodologies. - Experience in high growth startup environments. Benefits - The competitive base pay for this position ranges from $145,000 - $190,000. - Meaningful equity in a fast-growing company — everyone on the team receives stock options. - Generous medical, dental & vision plans. - Flexible PTO — take the time you need to recharge. - Most roles are remote work first with an inclusive, collaborative teams utilizing Slack as the main form of internal communication. - $1,200 Home Office & Equipment Stipend — we set you up for success from day one with gear and support to create your ideal workspace.

• Define and execute forward-thinking strategies that drive holistic revenue growth, maximize market penetration, and strengthen competitive positioning across both retail and veterinary channels. • Spearhead the development of pricing strategies, market positioning, and product introduction tactics that ensure differentiation and profitable growth across diverse market segments. • Oversee and provide mentorship to department heads (Marketing, Sales, Success, Category Management), fostering a high-performance culture that emphasizes leadership development and strategic agility. • Foster seamless collaboration and integration across all "under the umbrella" departments to ensure consistent messaging, unified client engagement, and optimized retention. • Build strong partnerships with Product, Finance, and Operations to drive shared objectives, ensuring that the product roadmap and financial modeling support aggressive revenue initiatives. • Oversee consolidated department budgets, ensuring efficient resource allocation and ROI-driven spend across marketing campaigns, sales incentives, and partner engagement. • Monitor global market trends, competitor movements, and shifting customer needs to refine strategies and pivot quickly in a dynamic landscape. • Provide strategic leadership to optimize the sales tech stack and processes; analyze data to provide accurate targets, pipeline forecasts, and performance metrics. • Manage strategic partnerships with key vendors, distributors, and industry partners to enhance product offerings and expand distribution channels. • Represent the company at high-level industry events and conferences to build brand equity and establish personal and organizational thought leadership. • Set high standards and hold senior team members accountable for KPIs and professional growth. • Influence cross-functional teams, fostering confidence and optimism in the organization’s future. • Foster a positive, inclusive environment that encourages collaboration between technical, creative, and sales professionals.