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Benefex

Hello! We’re Benefex. We build workplace tech that transforms the employee experience. #hellobenefex

Solution Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

20 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Solution Consultant

Benefex

• Lead collaboration with customers, brokers and benefit providers throughout implementation projects across UK&I and international markets • Gather, document and analyse customer requirements, producing detailed solution designs aligned to Benifex best practices • Partner with technical colleagues to design feasible, scalable solutions that meet customer goals within Benifex technology • Identify risks, exceptions and edge cases early, designing robust end‑to‑end processes and workflows • Deliver solutions with a strong focus on user experience for both employees and customer administrators • Build and maintain trusted advisor relationships with key customer stakeholders • Act as a subject matter expert on benefits, Benifex solutions and integrations for internal teams • Support product development initiatives with customer and market insights • Represent Benifex as a solution expert in sales meetings when required • Contribute to and continuously improve Benifex best‑practice libraries, processes and implementation standards • Share knowledge and act as a role model within the consulting community, supporting the development of others • Continuously research and expand your understanding of the global benefits landscape

Job Requirements

  • Experience in a customer‑facing, requirements‑gathering role within a project delivery environment
  • Proven ability to deliver multiple customer projects simultaneously
  • Experience working on system integration projects, ideally HR or Payroll integrations
  • Strong ownership mindset with a completer‑finisher approach and high accountability
  • Evidence of proactively driving improvements and constructively challenging the status quo
  • Excellent communication skills, with the ability to explain complex or technical concepts to varied audiences
  • Confidence in navigating difficult conversations with empathy and fairness
  • A collaborative team player with a solution‑oriented, problem‑solving mindset
  • Comfortable working with technology and logical process design
  • Bonus points for: Experience in the benefits/HR/ technology/payroll industry in a consulting or implementation role

Benefits

  • Flexible work – choose a working setup that works for you
  • 25 days holiday plus your local bank holidays
  • Your birthday off
  • Two half day wellbeing days
  • Healthcare cash plan to cover the costs of day to day healthcare
  • Employee Assistance Plan 24/7 365 support
  • Income Protection (75%) and life assurance (4x salary)
  • Pension scheme
  • £50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

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