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Cennox logo
Cennox

Cennox supports the world's leading businesses for all things facilities, security, and technology.

Field Manager

ManagerManagerFull TimeRemoteMid LevelTeam 1,001-5,000Since 2004H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

24 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Field Manager

Cennox

• Provide guidance and support to your technicians while keeping your technicians on track to meet regular production goals • Overseeing operational expenses and meeting monthly budget goals by enacting cost-effective production action plans • Proactively communicate with technicians and members of the Operations team to successfully achieve monthly, quarterly, and yearly goals • Manage and monitor monthly field production, workflow, and deadlines • Identify potential production issues and enact cost effective action plans to meet production deadlines as necessary • Prepare weekly production reports for review by supervisor • Monitor daily production of individuals spanning multiple states and adjust their workloads as necessary • Utilize a proprietary website to manage the successful completion of thousands of work orders each month • Aid in routing and scheduling of work for your technicians and review for cost effectiveness and manpower feasibility • Cultivate and track technicians’ work progress • Manage special projects within the region and the manpower that is assigned them • Act as liaison between your team and headquarters to create effective resolutions to field issues • Provide guidance and support to your team and coordinate with technicians to resolve any problems that arise in the field (scheduling, work orders, expenses, routes, inventory, etc) • Oversee the development and training of your team • Coordinate with Recruiting, HR, Training, Parts, etc to successfully hire and onboard new technicians • Maintain an understanding of all varieties of work currently undertaken by Cennox • Prepare monthly regional profit and loss statement reviews detailing reasons for monthly expenditures, revenue shortfalls, gross margin percentages and budget variances • Perform other duties as assigned

Job Requirements

  • Must be a team leader and able to work in a demanding managerial position
  • Strong organizational skills
  • Ability to remotely manage a team of technicians and effectively track their individual progress
  • Excellent written and verbal communication skills
  • Ability to communicate goals and enact action plans
  • Proven ability to multi-task and manage timelines and deadlines
  • Strong attention to detail, problem solving skills, and customer service skills
  • Computer skills including the Microsoft Office suite, Microsoft Excel in particular
  • Profit and loss statement experience
  • Regional budgeting experience
  • Ability to learn specialized software programs and navigate company databases
  • Have mechanical/technological/electrical aptitude.
  • Previous experience in field service industry, highly preferred
  • 2+ years' experience in a managerial position, required
  • Bachelor’s degree in related field or 4 years equivalent relevant work experience
  • High school diploma or equivalent.

Benefits

  • Cennox is an Equal Opportunity Employer
  • Commitment to creating an inclusive environment for all employees

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