• Run daily and weekly operations of the field organization • Ensure projects are aligned to: scope, schedule, execution expectations • Support PMs / field engineers in resolving issues quickly • Maintain visibility across active sites, priorities, and risks • Monitor and support: Revenue tracking & forecasting, Project burn vs plan • Invoicing progress and accuracy • Ensure operational performance aligns with headcount planning and utilization targets • Provide visibility into business health and gaps • Own deployment of field teams across active work • Maintain utilization balance across the group • Support hiring decisions (L1–L5 roles) • Partner with leadership on forecasting headcount needs • Lead weekly team operating meetings, including: What’s going well, Risks / blockers, Priority shifts • Reinforce focus areas: safety training, consistency in execution • Lead and support field engineers and managers • Reinforce expectations around: professionalism, communication, accountability • Drive team culture aligned with Fluid2Chip standards • Support development and growth of field personnel • Ensure consistent use of: playbooks, communication standards, expense / time reporting • Maintain accountability for operational hygiene across the team • Support new work through: staffing approach, execution planning, scope input • Contribute to planning that aligns delivery with available resources

• Build and direct a team of project managers, systems specialists, and design professionals to manage print-on-demand label operations for the Filtration & Separation Division • Responsible for the deployment & administration of a global labeling solution for the division • Collaborate with cross-functional teams and engage with global operations • Provide leadership for a global systems platform for the division

• 2 – 3 sentences detailing an overview of the role, including who it will be reporting to, what the impact of the role is on Skyports overall goal and what the daily responsibilities will entail • 4-6 bullet points detailing key responsibilities for the role covering as much scope as possible

• Improve customer experience and trust: Reduce turnaround time and rework across resignations, conversions, and offboarding journeys, while improving clarity of communication and outcomes. • Increase operational capacity and scalability: Standardize workflows, build automation, and reduce active handling time so the team can handle growth without compromising quality. • Strengthen compliance and risk management: Embed guardrails into processes and tooling to ensure consistent, auditable handling of sensitive employee events across countries. • Enable cross functional execution: Turn lessons learned from cases into actionable improvements with Product, Engineering, and other Lifecycle teams. • Improve visibility and decision making: Build reporting and dashboards that help leaders understand performance, drivers of backlog, and the impact of changes over time.