Role Description Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes a difference? Pursue your passion. Join PMI. You are the single front door to the AI Innovation Lab. Every request, every new idea, every business team that wants to leverage AI comes through you first. You are product-first - you think about what the Lab should work on, why it matters, what good looks like, and how success is measured. You are not a technical product manager; the Principal AI Engineer owns technical architecture and build quality. Your center of gravity is product, stakeholder management, prioritization, and the operating rhythm of the team. Qualifications - 8+ years in product management, with meaningful time on AI/ML or data-driven products - Exceptional stakeholder management - you have navigated multi-tenant internal-customer dynamics before, where multiple business units all want your team's time and you had to make the tough calls - Strong prioritization craft - you are comfortable with hard trade-offs, saying no, and making the "not now" list visible to everyone who asks - Strong writing and narrative skills - one-pagers, leadership updates, sharp framing. You write the way good PMs write: clearly, concisely, and with a point of view. - Experience running lean, fast-moving teams with light-touch process - you prefer shipping over planning and you adapt process to what the team actually needs - Experience managing the operating rhythm of a technical team - rituals, reviews, retros, and the judgment to cut what is not working - Strong communicator who can present to senior leadership without hiding behind jargon - Comfortable making calls with incomplete information and adjusting course as you learn - Experience with agile methodologies (Scrum, Kanban, or similar) - Hands-on experience with vibe coding using AI-assisted tools such as Claude Code, ChatGPT Codex, or similar to rapidly prototype and build working apps without a traditional engineering workflow. - Comfort creating functional software end-to-end is a strong signal of the AI fluency this role requires. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

• Own the market narrative for CloudBees’ AI-native DevOps platform • Define how the world understands what we build • Shape analyst perception and arm the sales team • Build the content and positioning engine for category leadership • Serve as primary point of contact for analyst briefings • Develop and maintain competitive intelligence • Build the sales narrative toolkit

• Own and evolve a complex product system • Support hands-on onboarding for new customers • Support post-launch activities • Partner deeply with Engineering to define technical direction • Drive structured execution across planning, delivery, and release cycles • Ensure resilience, scalability, and maintainability of the product over time • Collaborate across Product, Engineering, Data, and Design to deliver cohesive platform experiences

JOB DESCRIPTION A senior product owner's main objective is to translate business problems and requirements into user stories that enable a development team to create the best solution to solve customer problems. A senior product owner at Vertafore owns their backlog and prioritizes it to align with product strategy, business goals, and achieve project goals and objectives. The senior product owner will provide clarity in complex projects, collaborating with internal, and at-times external stakeholders. You'll work closely with Product Managers to understand roadmap goals/strategy and distill high-level requirements user stories that enable development teams to understand what problems need to be solved to create the best solution. As a Senior Product Owner you will also prioritize the development backlog and work with Product Managers to plan and sequence the work appropriately. As features or user stories are delivered you'll work closely with QA to ensure the problems are solved and requirements are met. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make an impact in your career. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following:• Translate business problems and requirements into prioritized backlog of user stories for the development teams to implement• Translate business problems and requirements into prioritized backlog of user stories for the development teams to implement• Facilitate and lead cross-functional teams to get clarity needed to document user stories to appropriate level of detail• Translate project goals/objectives/strategy to actionable work, prioritizing and sequencing development work• Partner with QA to define acceptance criteria and verify acceptance criteria are met• Research and respond to questions from designers, developers, and QA• When needed, work directly with customers and conduct market research to clarify requirements• Clarify user stories to the appropriate level of detail• Collaborate with product management, development, and design for successful delivery• Partner with product manager to align to corporate objectives and market strategy• Partner with product manager to define product vision and roadmap• Triage and investigate incoming defects and requests for development assistance from Support• Demonstrate complete User Stories and Features to internal stakeholders• Participate in creation of Release Notes• Other duties as assigned Qualifications:• 5+ years' professional experience, preferably working with B2B SaaS software• Previous experience as a product owner for a B2B SaaS software company• Real world experience working as part of an Agile software development team• Experience working within a cross functional organization and understanding the needs of multiple teams• Experience supporting customer needs and communicating• Experience communicating effectively with multiple parties, including customers• Demonstrated ability to exercise judgment within generally defined practices and select methods to obtain solutions• Experience managing internal stakeholders and aligning to deliver• Experience prioritizing product delivery to align to market strategy, product vision, and corporate objectives• CSPO certification preferred but not required• Strong preference for bilingual English / French candidates Additional Requirements and Details:• Travel required up to 10% of the time.• Works from a quiet, private remote workspace suitable for virtual meetings or located and working from our Montreal office location.• Occasional lifting and/or moving up to 10 pounds.• Frequent repetitive hand and arm movements required to operate a computer.• Specific vision abilities required by this job include close vision (working on a computer, etc.).• Frequent sitting and/or standing. Why Vertafore is the place for you: *Canada Only - The opportunity to work in a space where modern technology meets a stable and vital industry - Medical, vision & dental plans - Life, AD&D - Short Term and Long Term Disability - Pension Plan & Employer Match - Maternity, Paternity and Parental Leave - Employee and Family Assistance Program (EFAP) - Education Assistance - Additional programs - Employee Referral and Internal Recognition Why Vertafore is the place for you: *US Only - The opportunity to work in a space where modern technology meets a stable and vital industry - We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. - Medical, vision & dental plans - PPO & high-deductible options - Health Savings Account & Flexible Spending Accounts Options: - Health Care FSA - Dental & Vision FSA - Dependent Care FSA - Commuter FSA - Life, AD&D (Basic & Supplemental), and Disability - 401(k) Retirement Savings Plain & Employer Match - Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance - Parental Leave & Adoption Assistance - Employee Assistance Program (EAP) - Education & Legal Assistance - Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness - Commuter Benefits (Denver) The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire. Vertafore is a drug free workplace and conducts preemployment drug and background screenings. We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us. We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com Just a note, this contact information is for accommodation requests only.