• Provide administrative support to ensure efficient operation of the office • Manage schedules to ensure all appointments and meetings are well-coordinated • Handle correspondence, including emails and phone calls, professionally and timely • Organize files systematically for easy retrieval and management • Assist with various tasks to facilitate smooth workflow

• Manage complex and dynamic calendars, coordinating meetings, events, and travel arrangements for members of the Executive Committee and senior leadership • Support the smooth day-to-day running of executive activities through effective coordination, stakeholder management, and collaboration with colleagues • Prepare, draft, and manage correspondence, presentations, reports, and other confidential documentation with a high level of accuracy and discretion • Act as a key liaison between members of the Executive Committee, internal teams, and external stakeholders • Coordinate expense reconciliations in line with company policies • Support cross-functional projects and executive initiatives, managing competing priorities in a proactive and solution-oriented manner

Role Description This is a remote position. We are looking for a proactive, highly organised, and creative Virtual Assistant to support our client’s growing business across sales, marketing, content creation, and client engagement initiatives. The ideal candidate is someone who is tech-savvy, detail-oriented, and confident in managing outreach, scheduling appointments, creating engaging content, and supporting lead generation activities. This role requires strong communication skills, initiative, and the ability to work independently in a fast-paced remote environment. Qualifications - Proven experience as a virtual assistant in sales or marketing support roles - Excellent written and verbal English communication skills - Experience working with Go High Level (GHL) or any CRM tools - Experience with Notion or similar collaboration tools - Worked with Canva or similar design tools - Well experienced with LinkedIn + Sales Navigator - Worked with AI tools for copywriting and content creation - Experience with lead generation and appointment setting - Familiarity with social media platforms and content scheduling - Basic graphic design and content creation skills - Ability to work independently and meet deadlines remotely - Strong attention to detail and problem-solving mindset - Strong organisational and time-management skills - Stable internet connection and professional remote work setup Requirements - Conduct outbound outreach via email, LinkedIn, and messaging platforms - Generate and qualify leads for the business - Schedule appointments and discovery calls with prospects - Manage follow-ups and maintain lead pipelines - Assist with inbound and outbound sales communication - Support email marketing campaigns and nurturing sequences - Create, schedule, and manage social media posts - Maintain consistent engagement across platforms - Respond to comments, messages, and inquiries professionally - Monitor social media engagement and campaign performance - Support content planning and execution strategies - Design social media graphics and marketing assets - Create and manage visual brand materials - Update CRM systems and maintain accurate records - Organize workflows and task tracking through Notion or similar tools - Coordinate calendars, meetings, and reminders - Support ongoing sales and marketing initiatives Benefits - Part-Time/20hrs per week (This role has a potential of commencing to full-time opportunity) - Remote (Permanent) - Work Hours: 10:00 AM – 2:00 PM AEST - 4+ Years Experience Required

Role Description The Contracts Assistant (U2) plays a critical operational support role within the Research Sales Contracts team, serving as the first point of contact for the Sales & Solutions business teams, other internal stakeholders, and customers. This role supports the effective day‑to‑day operation of the contracts function by managing shared communication channels, overseeing key contract lifecycle steps in the Contracts Lifecycle Management (CLM) system, and ensuring data completeness and workflow compliance. The position requires: - Patience - Good communication skills - Ability to keep track and respond quickly through multiple channels - Strong attention to detail - Independent management of routine support tasks Job Responsibilities - Internal Support - Act as main point of contact for internal queries. - Directly respond internally on guidance for standard workflow. - Raise or re-route requests actionable by other team members following the department guidelines. - Customer Support - Initial point of contact for customer queries, acknowledge promptly and route such queries following the department guidelines. - If required, liaise directly with customers to ensure licenses are returned in correct order and to correct locations; actively encourage customers to use digital signatures and to submit completed digital licenses. - Contracts lifecycle, archiving, and search - Ensure that completed contractual documents are stored in the designated archive (CLM or Shared Drive). - Assist the Contracts’ colleagues or Sales teams in locating or processing contractual documents. - Support Data and reporting functions in Contracts system. - Receiving partially signed documents routed to the Contract’s Special Inbox, track, and process them for countersignature, and return them to the customer. - Verifying the Fully Signed Records for compliance and liaising with the Sales team until any issue is solved. Qualifications - High-school diploma - Experience in a similar role, working with clerical tasks, or customer service - Understanding of file administration, and customer support - Can use technology to communicate efficiently and effectively (e-mail, chat platforms or software) - Competent use of software (e.g., Word, Excel, PDF) - Demonstrates completeness and attention to detail - Follows-up in an efficient manner - Demonstrates active listening by conveying an accurate understanding of other’s messages - Develops and maintains collaborative working relationships with peers, colleagues, management, and others - Deals effectively with setbacks/mistakes and learns from each new experience - Good writing and verbal skills to communicate efficiently and effectively using business etiquette Preferred Qualifications - Contacts administration or paralegal studies - Experience reviewing or filing contracts - Basic understanding of principles and structure of contracts and/or compliance - Salesforce knowledge - Experience with electronic contracts storage - Writes clear, well-organized reports and memos using appropriate style, grammar and tones - Processes paperwork and other information in a timely manner - Bilingual in any foreign language Benefits - Meeting-free Friday afternoons allowing more time for heads down work and professional development - Robust body of employee programming to facilitate a wide range of opportunities to foster community, learn, and grow - Commitment to fair, transparent pay and competitive compensation Salary Range 25,353 GBP to 31,384 GBP Company Description For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.