• The Director, Clinical Delivery Strategy is a senior strategic and operational leader embedded within the Clinical Delivery organization. • This role is responsible for driving scalable, durable improvements across Clinical Delivery teams. • This role sits at the intersection of strategy, operations, and execution, translating enterprise priorities into practical improvements. • The Director is responsible for identifying high‑impact opportunities, designing improved operating models and workflows, and leading complex change initiatives. • Success in this role requires deep partnership within Clinical Delivery leaders, frontline teams, Data & Analytics, Product/Technology, and senior leadership.

• Lead care gap closure and integrity initiatives • Improve documentation quality and workflow consistency • Monitor provider performance and operational trends • Build quality assurance and validation processes • Support audit readiness and compliance activities • Coach providers on documentation and HEDIS standards • Partner cross-functionally to improve care gap completion

Role Description At Arcus, the Director, Clinical Pharmacology (CP) functions as the Clinical Pharmacology (CP) team representative at the project teams for small molecule and biotherapeutics in Phase 1-3 of clinical development and is responsible for supporting all clinical pharmacology-related activities. This includes: - Design and execution of clinical pharmacology studies - Design of clinical pharmacology portion of other clinical studies - Hands-on analysis and reporting of data - Communication of data and analysis reports in regulatory documents and meetings This position will report into one of the Senior/Executive Directors within the department of Clinical Pharmacology and Pharmacometrics. Most activities will be conducted under the supervision of the Manager. Qualifications - An advanced degree in Pharmaceutics/Pharmacy/Engineering/Statistics with demonstrated expertise in quantitative PKPD skills - Basic understanding of drug development and CP principles - Expertise with standard modelling and simulation software (NONMEM, S-Plus/R, etc.) is required - Expertise in other modelling software (e.g. GastroPlus, SimCYP, MATLAB, Berkeley-Madonna, etc.) is highly desirable - Experience of active and effective communication with cross-functional project teams - Good oral and written communication skills as shown by a publication track record Requirements - In collaboration with CP leadership, design, conduct, analyze, interpret, and communicate results from CP studies with guidance - Perform hands-on analyses of data using noncompartmental methods, population PKPD modeling and simulation, and exposure-response methodologies; disseminate the relevant risk/benefit implications to CP and project teams - Develop short/medium-term plans for projects at all stages of clinical development - IND to NDA/BLA - Collaborate and communicate with partner lines for smooth conduct of Ph I-III studies at study management team meetings - Contribute to the preparation of key documents including investigators brochures, clinical study protocols, study reports, and regulatory briefing documents - Contribute to the establishment of best practices for CP activities – e.g. draft department SOPs, establish quality systems, create plan/report templates, etc. Benefits - Competitive market-based salary - Opportunity to participate in stock programs - Performance-based bonus - Comprehensive benefits package Other Information - Position may require occasional evening and/or weekend commitment - Position may require occasional travel (~15%), domestic and international - This role can be based at our Hayward or Brisbane, CA location (preferred) or can be remote based - The anticipated salary range for fully qualified candidates applying for this position is $245,000 - $260,000 USD annually

Role Description We are partnering with a high-growth, data-driven technology company that provides advanced market intelligence and analytics to global enterprises. Their platform enables organizations to better understand technology adoption, optimize go-to-market strategies, and drive more predictable revenue outcomes. They are seeking a Senior level Customer Success & Solutions professional to lead strategic enterprise engagements, oversee a high-performing team, and drive measurable customer outcomes across complex global accounts. Key Responsibilities - Enterprise Leadership & Governance - Lead Customer Success and Solutions teams supporting large, global enterprise clients - Navigate complex organizational structures and build scalable engagement frameworks - Establish best practices for deploying data-driven solutions across distributed teams - Executive Engagement & Value Realization - Partner with senior stakeholders (e.g., CIO, CTO, CFO) to align technical solutions with business objectives - Translate technical capabilities (e.g., APIs, data workflows) into clear financial outcomes such as revenue growth, efficiency gains, and retention - Ensure all customer initiatives are tied to measurable ROI and long-term value - Technology Strategy & GTM Enablement - Advise customers on integrating modern data platforms, automation, and AI-driven workflows into their go-to-market operations - Drive adoption of scalable architectures that connect seamlessly with CRM systems and other enterprise tools - Guide customers in optimizing end-to-end GTM processes using data and automation - Proof of Value & Team Development - Build and mentor a team of consultative, technically strong customer-facing professionals - Lead execution of proof-of-value initiatives that demonstrate measurable business impact - Elevate the team from feature delivery to strategic value creation - Cross-Functional Alignment & Financial Modeling - Partner with Sales, Product, and Customer Success to align on customer outcomes - Develop business value frameworks that quantify the impact of solutions on customer performance - Support strategic account planning and expansion initiatives Success Metrics - Retention & Expansion: Maintain high customer retention and drive account growth through strategic engagement - Time-to-Value: Improve onboarding speed and accelerate realization of customer outcomes - Predictability: Enhance customer health visibility and renewal forecasting accuracy - Executive Engagement: Build trusted advisor relationships across top-tier enterprise accounts Qualifications - 15+ years in enterprise-facing roles such as Customer Success, Solutions Architecture, or Technical Consulting - Proven experience working with large, complex global organizations - Business & Technical Acumen: - Strong understanding of how technical solutions impact business performance (e.g., revenue, cost, retention) - Ability to communicate complex technical concepts in business terms - Technical Expertise: - Experience with enterprise platforms, APIs, data integration, and workflow automation - Familiarity with modern go-to-market systems and data-driven sales/marketing processes - Leadership & Communication: - Exceptional executive presence and storytelling ability - Experience influencing senior stakeholders and leading high-performing teams - Bachelor's degree in a technical or related field preferred - Advanced degree (e.g., MBA) or relevant certifications are a plus Why This Role This is an opportunity to join a fast-scaling organization at the intersection of data, AI, and enterprise go-to-market strategy—where you can directly influence how leading companies leverage technology to drive growth.