• Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto. • Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V. • Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services. • Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection. • Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions. • Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices. • Work with clients to develop and implement disaster recovery and business continuity plans. • Provide Level 1 and Level 2 technical support for system, network, and application issues. • Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations. • Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems. • Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers. • Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure. • Collaborate with internal and external teams to provide effective IT solutions and support. • Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner. • Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system. • Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations. • Provide regular reports on system performance, uptime, and security incidents to management and clients.

• Provide network support for IPv4/IPv6, Segment Routing/MPLS, and Metro Ethernet networks • Solve network and network equipment issues involving complex configurations • Install, configure, upgrade, and repair Cisco routers, switches, and other data networking equipment • Work with internal groups and vendors to ensure the network is successfully supporting a variety of network based applications such as Internet, VoIP, and Video • Provide detailed and clear communications to management, internal groups, and customers • Work to completion a variety of complex projects involving new equipment, services, or technologies • Installation of IPv4/IPv6, Segment Routing/MPLS and Metro Ethernet customer networks • On-call duties • Other duties as assigned.

Network Engineer Location: Alexandria United States Job Description: Network Engineer Req number: R7316 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Network Engineer ready to take us to the next level! If you have extensive experience with Palo Alto Firewalls, Experience in designing and implementing complex network technologies (Data Center, Cloud, Hybrid) and are looking for your next career move, apply now. Job Description We are seeking a skilled Network Engineer to support the deployment and management of Palo Alto firewalls as part of the Project. This role involves hands-on configuration, testing, and documentation of secure network solutions. This role is a fulltime contract role, and 4 days a week onsite in Alexandria, VA What You'll Do - Collaborate with security teams to install and cable firewalls at partner sites - Configure Palo Alto firewalls from initial setup to operation - Test and document all implementations, including updating network drawings - Replace routers with firewalls, manage policies, perform software updates, and monitor system health - Implement secure network designs, such as VPNs, DMZs, and segmentation policies - Troubleshoot security incidents and conduct root cause analysis - Conduct periodic firewall reviews to ensure compliance with security policies - Work with cybersecurity teams to align firewall configurations with regulatory standards (e.g., PCI, NIST) - Prepare documentation and support testing at data centers for remote site implementation - Manage Palo Alto devices, including firewalls, and integrate them with existing tools - Perform site surveys, migrations, and validation testing - Monitor and assess network security, implementing relevant technologies as needed - Develop technical documentation, including SOPs, network diagrams, firewall rules, configurations, and change control records What You'll Need Required: - Bachelor's degree in Computer Science, Information Technology, MIS, or related field; or 8+ years of equivalent work experience in Palo Alto security solutions - Extensive experience with Palo Alto firewall configuration and management - Strong analytical, verbal, and written communication skills - Proficiency with Microsoft Visio for documenting application architecture - Experience with Microsoft Excel for software requirements documentation - Familiarity with Microsoft Word and PowerPoint - Knowledge of Access Control Lists (ACLs), NAT, VPNs, IPSec tunnels, and DMZ architecture - Experience coordinating firewall requirements with security teams - Proven ability to migrate router configurations to firewalls - Administration expertise with Palo Alto firewalls and related architecture - Two years of experience using Panorama Preferred: - Experience in designing and implementing complex network technologies (Data Center, Cloud, Hybrid) - Familiarity with compliance standards like PCI, NIST Physical Demands - Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards - Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. - Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor #LI-KW1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $60.00 - $63.00 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Description About the Role We are looking for a Senior Network Engineer to join our NinjaOne and serve as the connectivity architect for our growing Datacenter Engineering team. Reporting to the Manager of Datacenter Engineering, you will be the network expert for our North Central Austin colocation facility, while also serving as a core contributor to our systems administration. This is a hands-on, hybrid role (2-3 days onsite) where you will lead the deployment of our new Juniper and Palo Alto stack, turning a complex lab and testing environment into a stable, high-performance network. While your primary focus is the physical datacenter network, you will also wear a Systems Engineer hat-managing VMWare hosts, troubleshooting Linux/Windows VMs, and supporting stakeholders. This is a rare opportunity to own the "plumbing" of a critical environment while influencing the broader cloud network strategy for our production systems. You must be in the greater Austin Area and able to be onsite in our datacenter 2-3 days a week. What You'll be Doing - Network Engineering: Design, deploy, and manage our datacenter network infrastructure, specifically Juniper switching/routing and Palo Alto firewalls, to ensure secure and reliable connectivity. - Systems Administration: Operate as a full-stack engineer by managing physical servers, maintaining our VMWare environment, and provisioning Linux/Windows VMs to support Development, QA, and Sales stakeholders. - Datacenter Operations: Own the physical layer in our colocation cage-from structured cabling and rack layouts to hardware installation-ensuring our "Wild West" environment is transformed into a disciplined operation. - Stakeholder Support: Work directly with internal teams to understand their testing requirements and build the network segments and compute resources they need to succeed. - Strategy & Growth: Collaborate with leadership to refine our datacenter architecture and use your expertise to influence network strategy for our cloud production environments. - Troubleshooting: serves as the escalation point for network performance, latency, and connectivity issues, while assisting the team with broader system outages when needed. - Other duties as needed About You - 8+ years of experience in network and systems engineering - Proven experience building and managing datacenter networks, with a preference for Juniper switching/routing and Palo Alto firewalls. - You are not just a network engineer; you have hands-on experience with VMWare (ESXi/vCenter) and can comfortably manage Linux and Windows servers. - You understand that in a small team, "separation of duties" is flexible-you are willing to rack servers, debug software, and configure VLANs all in the same afternoon. - The "Fixer" Mindset: You enjoy walking into unstructured environments and implementing standards, security, and organization. - Experience Over Certifications: While certifications (JNCIA, PCNSA, CCNA) are a plus, we value practical, hands-on experience building and fixing complex environments above all else. - Hybrid Availability: You reside within a commutable distance (approx. 30-45 mins) of North Central Austin and are willing to be onsite 2-3 days a week. - Associate's or Bachelor's degree in Computer Science, Network Engineering, or equivalent work experience. About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-KS2 #LI-Hybrid #BI-Hybrid