Role Description The Case Manager at DYADlaw, P.C. ensures the seamless progression of immigration cases from onboarding through submission to USCIS while maintaining urgency, accountability, accuracy, and proactive client communication throughout the legal process. This role is responsible for managing active caseloads, monitoring deadlines and milestones, coordinating with attorneys and legal staff, and ensuring clients receive timely updates regarding their immigration matters. This position requires strong organizational skills, attention to detail, emotional resilience, and the ability to manage multiple priorities in a fast-paced legal environment. This is a remote position based in Mexico, subject to Mexican Federal Labor Law (Ley Federal del Trabajo) and applicable NOM standards. Responsibilities - Actively manage immigration cases from intake to submission, ensuring timely progress. - Monitor case status, deadlines, milestones, and pending documentation. - Review and organize legal documents and supporting evidence. - Ensure all filings comply with USCIS requirements and internal quality standards. - Conduct daily reviews of active cases to identify delays or missing information. - Maintain organized and accurate case records within case management systems. - Track receipt notices, biometrics appointments, interview notices, RFEs, and NOIDs. - Follow up proactively on pending USCIS actions and delayed notices. - Coordinate with attorneys and legal teams regarding responses and escalations. - Ensure all post-submission tasks are completed on time. - Provide proactive updates to clients regarding case status and timelines. - Respond to client inquiries with professionalism, empathy, and urgency. - Educate clients regarding immigration processes and required documentation. - Maintain clear and consistent communication throughout the lifecycle of the case. - Work closely with attorneys, paralegals, legal assistants, and administrative staff. - Participate in case review meetings and workflow discussions. - Assist in resolving case bottlenecks and operational issues. - Support training and onboarding of new team members when necessary. - Track case deadlines, KPIs, and workflow progress. - Identify inefficiencies and recommend workflow improvements. - Maintain accountability through accurate use of case management systems. - Assist leadership in reducing filing errors and improving operational efficiency. Qualifications - High proficiency in English and Spanish, with the ability to communicate complex legal information accurately and effectively in both languages. - Bachelor's Degree preferred, or equivalent experience in immigration law, legal studies, or a related field. - Minimum of 2 years of experience in immigration law, legal support, or case management. - Strong familiarity with USCIS procedures, immigration forms, and filing requirements. - Strong organizational and time management skills. - Excellent verbal and written communication skills. - Ability to manage multiple priorities under strict deadlines. - Strong attention to detail and commitment to accuracy. - Experience using case management software, Microsoft Office, and Google Workspace. - Ability to work effectively in a fast-paced and high-accountability environment.

• Independently manage a high-volume employment-based immigration caseload with accuracy and strong client service • Prepare and file non-immigrant petitions including H-1B/H-4, L-1A/L-1B/L-2, TN, O-1, and E-3 matters • Support immigrant processes including PERM, I-140 (EB-1A, EB-1C, EB-2, EB-3), I-485, and EB-2 NIW • Draft strong, compliant support letters for O-1 and L-1A filings that clearly present eligibility arguments • Draft basic letters for H-1B filings and simple RFE responses with clean, client-ready writing • Prepare detailed responses for complex RFEs, NOIDs, and PERM audit responses with well-organized exhibits and timelines • Maintain tight case tracking, calendars, and internal documentation to ensure deadlines are consistently met • Communicate directly with clients and stakeholders in professional, clear written and verbal English (and Spanish when needed) • Provide proactive updates, flag risks early, and keep cases moving without constant follow-ups • Ensure drafting and client-facing communication are human-written and professionally polished (no reliance on AI-generated messaging)

• Review, draft, negotiate and edit agreements, primarily related to the company’s sales and procurement contracts. • Serve as system administrator or super-use for the Legal Team’s contract lifecycle management platform (CLM) (e.g., DocuSign IAM). • Support CLM implementation, enhancements, and ongoing optimization. • Help administer the Legal Sales database using DocuSign IAM, Microsoft Office Suite and other applications. • Partner with Sales, Finance, and IT on contract process automation. • Responsible for assigned agreements throughout the entire contracting process up to execution and implementation. • Work closely with the Security and Finance teams as required when negotiating agreements. • Maintain a high level of understanding of the Company’s internal components (such as Sales, Customer Implementation, Security, Accounts Receivable, Procurement, etc.) and knowledge of the Company’s products and services. • Assist the sales department in the completion and execution of the contract process. • Partnering with other departments to assist and facilitate the completion of third party questionnaires and compliance requests. • Assist with various compliance matters from time to time, including data privacy and ethics. • Assist with corporate governance and entity management activities, including corporate filings and policy management. • Maintenance of the Legal Team files and procedures, including contract administration and compliance matters.

Role Description As a Business Immigration Paralegal, you will play a pivotal role in managing complex immigration cases for employment-based clients. You will work independently, handling a high-volume caseload and ensuring seamless, professional service to clients and stakeholders. - Independently manage a high-volume employment-based immigration caseload with accuracy and strong client service - Prepare and file non-immigrant petitions including H-1B/H-4, L-1A/L-1B/L-2, TN, O-1, and E-3 matters - Support immigrant processes including PERM, I-140 (EB-1A, EB-1C, EB-2, EB-3), I-485, and EB-2 NIW - Draft strong, compliant support letters for O-1 and L-1A filings that clearly present eligibility arguments - Draft basic letters for H-1B filings and simple RFE responses with clean, client-ready writing - Prepare detailed responses for complex RFEs, NOIDs, and PERM audit responses with well-organized exhibits and timelines - Maintain tight case tracking, calendars, and internal documentation to ensure deadlines are consistently met - Communicate directly with clients and stakeholders in professional, clear written and verbal English (and Spanish when needed) - Provide proactive updates, flag risks early, and keep cases moving without constant follow-ups - Ensure drafting and client-facing communication are human-written and professionally polished (no reliance on AI-generated messaging) Qualifications - 2–3+ years of direct business (employment-based) immigration paralegal experience in a law firm or corporate immigration environment - Hands-on experience preparing and supporting filings for H-1B/H-4, L-1A/L-1B/L-2, TN, O-1, and E-3 - Hands-on experience with PERM, I-140 (EB categories), and I-485 case support (including complex documentation workflows) - Demonstrated ability to independently manage a high-volume caseload with minimal supervision - Strong legal drafting skills, including support letters and detailed responses to RFEs/NOIDs/PERM audits - Excellent written and verbal English communication skills for client-facing work - Exceptional organization, attention to detail, and deadline management in a high-output legal environment Requirements - Experience with EB-2 NIW drafting support and evidence organization - Experience with complex O-1 case strategy support (e.g., evidence mapping, exhibit indexing, narrative building) - Familiarity with common immigration case management systems and high-discipline tracking practices - Prior experience supporting multiple attorneys/clients concurrently in a structured, metrics-driven workflow Benefits - Access to a $200k+ perk marketplace with instant discounts on 150+ services - Access up to 50% of approved earnings before payday (no credit checks or fees)