• Prospect new clients and business opportunities. • Work using a sales funnel model to identify and qualify clients and opportunities, focusing on achieving established targets. • Manage sales forecasts and pipeline assertively, ensuring clear visibility of business potential and optimizing opportunity conversion. • Ensure adherence to and execution of established commercial processes to align with company guidelines. • Maintain the CRM up to date daily with completed and planned activities. • Prepare and negotiate commercial proposals with clients aimed at closing deals. • Deliver sales presentations remotely (Meet, Teams, etc.) and in person (client visits). • Create an outstanding commercial experience for clients by actively listening, supporting them in their discoveries and challenges, and co-creating technical solution designs and financially viable proposals. • Develop and implement corrective action plans (self-management) focused on continuously improving results and team performance. • Collaborate with internal teams to address clients' non-commercial requests. • Work in close partnership with internal and support teams.

• Design and implement high-quality programming: Coordinate design, planning, and execution of emergency response operations, ensuring timelines and quality standards are met. • Apply operational playbooks and deployment criteria to rapidly set up response programs across a growing number of countries. • Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities. • Track and report on program metrics to support learning and performance management. • Liaise with partners, vendors, and subgrantees to ensure smooth execution. • Become an expert in GiveDirectly’s tech systems and processes (Salesforce, CommCare, Jira, etc.) to support project execution and excellence • Project and team coordination: Manage day-to-day activities of designated response, including field staff tasking and coordination with surge teams • Provide coaching and mentorship to junior staff or surge team members during deployments • Contribute to team goal-setting, impact tracking, and knowledge sharing • Strategic and external contributions: May be asked to support new business development, donor reporting, or appeal materials, most often by translating field updates into compelling content. • Represent GiveDirectly in select internal and external forums (e.g. Cash Working Groups) • Ad hoc strategy and/or capability investment projects that advance GiveDirectly’s global response capacity.

• GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. • As a Senior Manager on the Humanitarian team, you will play a key role in launching and overseeing rapid cash responses globally. • You’ll drive organizational readiness, design response strategies, manage program implementation, and support fundraising by translating field insights into compelling cases for support. • The Senior Manager’s portfolio will be staffed with a Program Manager, to be managed by the Senior Manager. • Other responsibilities will include support to staffing and budgeting exercise, and managing internal and external relationships.

• Coordinate closely with our Product and Engineering teams to ensure a seamless customer onboarding experience • Prepare and deliver customer-facing onboarding materials (e.g., implementation roadmap), manage the implementation process, and escalate issues as needed • Coordinate internal work effort and driving accountability across functional areas to produce client deliverables and reach key delivery milestones • Convey solution value through reporting, data analysis, and client presentations • Define key performance metrics and establish performance benchmarks • Identify opportunities to optimize solution performance in the customer environment (e.g., workflow best practices, presenting key insights) • Develop close working relationships with key client stakeholders