• Provide system configuration for managed care payment systems (QNXT) • Ensure system configuration consistency across core applications • Participate in vendor management discipline • Assist IS leadership in governance and monitor applications • Collaborate with stakeholders to resolve software functionality issues • Conduct advanced research on software enhancements • Develop and maintain systems and users documentation • Administer user security access for software applications • Participate actively in department meetings and workgroups • Maintain working relationships with vendors to address system functionality gaps

• Atender demandas internas para resolução de problema em rede, S.O., roteamento e software; • Auxiliar na implementação e manutenção de políticas de segurança da empresa; • Realizar implantação e gerenciamento de servidores virtuais rodando em Hyper-v; • Instalar e administrar switches, servidores, Storages; • Administrar e corrigir problema na Infraestrutura de rede local; • Implantar e gerenicar serviços na nuvem da AWS; • Gerenciar e realizar rotinas de backups; • Planejar/Executar projetos de TI voltados a infraestrutura e Cloud.

• Assist providers in identifying, reviewing, and validating patient accounts in a credit balance state • Manage accounts receivables to ensure timely collection of identified Client overpayments • Prioritize workload to meet deadlines and goals using guidelines set out by manager • Achieve individual productivity and quality standards • Professionally and proactively build relationships and maintain contact with the appropriate personnel at Providers • Respond to all provider and Client requests in a timely manner • Escalate to manager any situation outside the employee’s control that could adversely impact the business relationship • Always represent TREND and our clients in a professional manner • Cooperate with team members to meet goals and complete tasks

We’re looking for a System Analyst who cares about Product, Engineering, and Delivery. Someone who helps turn ideas into well-shaped, feasible, production-ready solutions. This person will take ownership of clarifying requirements, proposing solutions that balance business goals, technical feasibility, and non-functional requirements (performance, scalability, maintainability). They’ll work closely with Product to define what can be built and how, and with Engineers to minimize the time spent on back-and-forth clarifications or incomplete specs. **The right candidate will: ** - Translate high-level product ideas into clear, structured requirements - Propose solution options with tradeoffs (including NFRs and edge cases) - Collaborate with Engineers to align on technical approach early - Ensure alignment with engineering best practices and system design constraints - Work closely with Engineering Managers to help drive features to production