Training Specialist

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteMid LevelTeam 10,001

Location

United Kingdom

Posted

24 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Training Specialist

Intertek UK

Role Description We are seeking a proactive and customer-focused Training Specialist to design and deliver high-quality, scalable training programs that enable customers to confidently use our software. This role is critical in driving product adoption, reducing support demand, and enhancing overall customer experience through structured onboarding, ongoing education, and continuous improvement initiatives. The Training Specialist will work cross-functionally with Product, Client Success, and Marketing teams to ensure training content is relevant, impactful, and aligned with customer needs and product evolution. - Reactive Support Training – Drop-in Sessions: - Deliver regular open “drop-in” training sessions for end users - Facilitate ad hoc, customer-specific sessions where required - Capture recurring questions and pain points to inform training content improvements - Proactive Product Education – Webinars: - Partner with Product teams to stay aligned on upcoming releases - Design and deliver feature-focused webinars - Drive engagement and adoption of new features post-release - Customer Onboarding Training – i2i Onboarding: - Schedule and deliver structured onboarding programs for new clients - Tailor onboarding content to customer-specific use cases - Training Content Ownership – i2i Tutorials: - Regularly review and update materials in line with product changes and user feedback - Align content with real customer pain points and common use cases - Collaborate with Product and Marketing to ensure consistency and accuracy - Premium Customer Training – Diamond/Gold Programs: - Design and deliver structured annual training plans for premium customers - Provide tailored sessions including advanced feature training, refreshers, and deep dives - Support customer retention, renewals, and upsell opportunities through targeted enablement - Feedback & Advocacy Loop: - Gather and analyse customer feedback following training sessions - Encourage and capture testimonials, quotes, and success stories - Collaborate with Marketing to support case studies and campaigns - Customer Health & Insight Program: - Support the design and execution of customer health surveys for key accounts - Analyse results to identify risks, training needs, and growth opportunities - Share insights across Product, Marketing, and Customer Success teams Qualifications - Proven experience in Training, Enablement, Customer Success, or similar customer-facing role - Experience delivering virtual and/or in-person training sessions and webinars - Ability to translate complex product features into clear, user-friendly training materials - Excellent communication and presentation skills - Experience working cross-functionally with Product, Marketing, and Client Success teams - Highly organised with the ability to manage multiple workstreams simultaneously - Proficiency in Microsoft Office and training/webinar tools - Experience with SaaS or subscription-based products (preferred) Benefits - Competitive salary/benefits - Development and career opportunities around the Globe - Working in a highly motivated team and dynamic working environment

Related Categories

Related Job Pages

More Learning and Development Jobs

Teacher, Virtual Launch Pad Biology

Houston Independent School District

Houston Independent School District is an equal opportunity employer.

Role Description Provide high-quality virtual instruction in Biology aligned to Texas Essential Knowledge and Skills (TEKS) and STAAR End-of-Course (EOC) standards within the HISD Virtual Launchpad program. Design and deliver rigorous, standards-based synchronous and asynchronous instruction that develops scientific reasoning, inquiry skills, data analysis, and conceptual understanding of biological systems. Facilitate engaging virtual laboratory experiences and simulations that reinforce TEKS-aligned investigation standards. Monitor student engagement and academic progress, provide timely and actionable feedback, and collaborate with program leadership to ensure instructional fidelity, compliance with district and TEA requirements, and measurable academic growth in a structured virtual learning environment. - Deliver rigorous Biology instruction aligned to TEKS and STAAR EOC standards in a blended virtual format. - Design and implement engaging synchronous lessons and structured asynchronous learning modules. - Develop and facilitate virtual lab experiences and simulations aligned to safety and scientific investigation standards. - Modify curriculum and instructional strategies for virtual delivery while maintaining academic rigor. - Differentiating instruction to support diverse learners, including multilingual learners and students with accommodations. - Prepare students for successful completion of the Biology STAAR EOC exam. - Monitor attendance, participation, assignment completion, and mastery of scientific concepts. - Maintain accurate gradebook records and provide timely, actionable feedback. - Provide weekly tutorials, lab support sessions, and targeted intervention. - Support development of scientific inquiry, critical thinking, and data analysis skills. - Collaborate with graduation coaches and counselors to ensure credit attainment. - Analyze formative and summative assessment data to inform instructional adjustments. - Ensure compliance with ADA reporting and district policies. - Maintain documentation aligned with TEA requirements. - Participate in progress monitoring meetings and instructional reviews. - Participate in virtual PLC meetings focused on data analysis and EOC preparation. - Collaborate with virtual Launchpad leadership and instructional staff. - Communicate regularly with families regarding student performance and progress. - Other duties as assigned. Qualifications - Minimum of a Bachelor’s degree from an accredited college or university. - Master’s Degree optional. - Texas Teacher Certificate appropriate for level and/or subject area of assignment. Requirements - Software: HTML, Microsoft Office. - Certifications/Licensure: Teacher Certification. - Equipment: Office equipment (e.g., computer, copier). Company Description Houston Independent School District is an equal opportunity employer.

United States
$64K - $89.5K / year

Teacher, VLP Biology

Houston Independent School District

Houston Independent School District is an equal opportunity employer.

Role Description Provide high-quality virtual instruction in Biology aligned to Texas Essential Knowledge and Skills (TEKS) and STAAR End-of-Course (EOC) standards within the HISD Virtual Launchpad program. Design and deliver rigorous, standards-based synchronous and asynchronous instruction that develops scientific reasoning, inquiry skills, data analysis, and conceptual understanding of biological systems. Facilitate engaging virtual laboratory experiences and simulations that reinforce TEKS-aligned investigation standards. Monitor student engagement and academic progress, provide timely and actionable feedback, and collaborate with program leadership to ensure instructional fidelity, compliance with district and TEA requirements, and measurable academic growth in a structured virtual learning environment. - Deliver rigorous Biology instruction aligned to TEKS and STAAR EOC standards in a blended virtual format. - Design and implement engaging synchronous lessons and structured asynchronous learning modules. - Develop and facilitate virtual lab experiences and simulations aligned to safety and scientific investigation standards. - Modify curriculum and instructional strategies for virtual delivery while maintaining academic rigor. - Differentiating instruction to support diverse learners, including multilingual learners and students with accommodations. - Prepare students for successful completion of the Biology STAAR EOC exam. - Monitor attendance, participation, assignment completion, and mastery of scientific concepts. - Maintain accurate gradebook records and provide timely, actionable feedback. - Provide weekly tutorials, lab support sessions, and targeted intervention. - Support development of scientific inquiry, critical thinking, and data analysis skills. - Collaborate with graduation coaches and counselors to ensure credit attainment. - Analyze formative and summative assessment data to inform instructional adjustments. - Ensure compliance with ADA reporting and district policies. - Maintain documentation aligned with TEA requirements. - Participate in progress monitoring meetings and instructional reviews. - Participate in virtual PLC meetings focused on data analysis and EOC preparation. - Collaborate with virtual Launchpad leadership and instructional staff. - Communicate regularly with families regarding student performance and progress. - Other duties as assigned. Qualifications - Minimum of a Bachelor’s degree from an accredited college or university. - Master’s Degree optional. - Texas Teacher Certificate appropriate for level and/or subject area of assignment. Requirements - Software: HTML, Microsoft Office. - Certifications/Licensure: Teacher Certification. - Equipment: Office equipment (e.g., computer, copier). Company Description Houston Independent School District is an equal opportunity employer.

United States
$64K - $89.5K / year
EXL logo

Instructional Designer – Temporary

EXL

We make sense of data to drive your business forward. #MakeSenseofData #DriveYourBusinessForward #PartnerYourWay

Full TimeRemoteTeam 10,001+H1B No Sponsor

• Design and develop engaging instructional training programs, including facilitator guides, job aids, training manuals, case studies, simulations, on-the-job training resources, and eLearning solutions that support practical application drills, effective knowledge acquisition, and speed to proficiency • Partner closely with Subject Matter Experts (SMEs), across Clinical, Audit, and Quality teams to gather content, validate accuracy, challenge assumptions, and translate complex operational processes into effective learner-centered training solutions • Facilitate content review and approval processes with SMEs to ensure training materials reflect current operational workflows, client expectations, compliance requirements, and industry standards • Incorporate updates from industry organizations and regulatory sources (such as Coding Clinic, AHIMA, CMS, NCCI, LCD/NCD guidance, and payer-specific requirements) into training content to maintain accuracy and compliance • Use modern authoring platforms and multimedia resources to develop visual, audio, and interactive learning tools that improve learner engagement and retention • Establish evaluation methods, feedback loops, and learner performance measures to continuously assess training effectiveness and redesign content based on learner needs and business outcomes • Maintain accurate, current curriculum documentation, version control, training records, and shared content repositories across learning platforms and internal systems • Ensure the instructional integrity, design consistency, and educational effectiveness of all training materials produced before release to operations or learners • Stay current on instructional design best practices, healthcare education trends, compliance requirements, and new learning technologies to continuously improve training delivery and outcomes

United States
$56K - $89K / year
Tusclasesparticulares logo

Teacher for intensive recovery classes

Tusclasesparticulares

Arrêtez de payer pour trouver un prof particulier

Full TimeRemoteTeam 5,001-10,000Since 2010H1B No Sponsor

Role Description Tusclasesparticulares busca profesores/as particulares para impartir clases intensivas de recuperación y preparación de exámenes. No necesitas experiencia previa como docente, solo ganas de enseñar, paciencia y motivación para ayudar a los alumnos a mejorar sus resultados académicos. Este trabajo es 100 % flexible, ideal para compaginar con estudios u otros empleos, y puedes elegir dar clases online o presenciales. - Evaluar las necesidades del estudiante - Preparar clases personalizadas orientadas a la recuperación de asignaturas y exámenes - Resolver dudas, reforzar contenidos y mejorar la confianza del estudiante Qualifications - No se requiere experiencia previa como profesor/a. - Conocimientos en una o varias materias (Primaria, ESO, Bachillerato o Universidad) Benefits - Flexibilidad horaria - Posibilidad de teletrabajo / trabajo desde casa - Salario: 15€ a 30€/hora Company Description

Spain
€15 - €30 / hour