Role Description We’re hiring a Seasonal/Temporary Claim Examiner – Workers’ Compensation (100% Remote) — a great opportunity to take ownership of claims and make a real impact from anywhere. As a Claim Examiner – WC, you’ll manage claims end-to-end — investigating, evaluating, negotiating, and resolving moderate-complexity cases with confidence and fairness. In this fully remote role, you’ll apply sound judgment to deliver timely, equitable outcomes that support both our clients and overall business goals. You’ll work independently, stay results-focused, and see the direct impact of your decisions every day. If you thrive on problem-solving, enjoy negotiation, and value remote flexibility — this role is for you! Qualifications - Experience in claims examination and management. - Strong negotiation skills. - Ability to work independently in a remote environment. - Problem-solving mindset. Requirements - End-to-end claims management experience. - Ability to investigate and evaluate claims effectively. - Sound judgment in delivering equitable outcomes. Benefits - Pay and incentive plans that recognize performance excellence. - Benefit programs that empower financial, physical, and mental wellness. - Training programs that promote continuous learning and career progression while enhancing job performance. - Sustainability programs that give back to the communities in which we live and work. - A culture of respect, collaboration, entrepreneurial spirit, and inclusion.

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Claims Background: General Liability, Premises, Restaurant. - Jurisdictional Experience: United States. - Active Adjusters' licenses: Required - NY or TX or FL preferred. Requirements - High School Diploma. - Minimum of 3 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Title: Claims Specialist Location: United Kingdom Job Description: As a Claims Specialist on our Ticketing Claims Team, you will own the timely and accurate end-to-end adjudication of routine and complex ticketing claims, ensuring policy validity and compliance are maintained from first notice of loss through settlement. This role requires efficiently applying established policy guidelines, accurately verifying customer documentation, and providing clear communication to deliver fair and prompt claim resolutions to our customers. You will own the timely and accurate end-to-end adjudication of routine and complex ticketing claims. Regular collaboration with Team Leads, Managers, Payments, Complaints and Compliance Teams will be key in ensuring claim accuracy, regulatory integrity, and prompt, successful customer resolution are achieved. Key Responsibilities - End-to-End Claims Adjudication: Own the full claims lifecycle from initial notice (FNOL) through final settlement, ensuring timely and accurate resolution of ticketing claims. - Documentation and Verification: Critically review and validate all necessary documentation (invoices, Proof of Loss, etc.) to confirm policy eligibility and prevent fraudulent or non-covered payouts. - Policy Compliance and Calculation: Accurately apply complex policy wording and regulatory guidelines to calculate final settlement amounts. - Customer Communication: Proactively communicate coverage decisions and resolve customer queries, ensuring sensitive and complex outcomes are delivered with empathy and clarity. - SLA and Quality Adherence: Maintain strict adherence to all established Service Level Agreements (SLAs) and internal governance frameworks to support the team’s overall efficiency and audit standards. Qualifications - Desired 1-2 years experience handling customer queries online (claims). - Fluency in English (verbal & written) is essential for communicating internally and externally. - Any other European language will be highly regarded for external communications. - Basic understanding of insurance products and terminology. - Investigative ability to analyze documents, service reports, and customer statements to determine liability. - Bachelor’s or postgraduate degree in a related field or equivalent (preferred). What you will have - Time Management - Organisation - Attention to Detail - Demonstrates resilience - Learning orientation - Relationship building skills - Communication Skills Why Cover Genius? Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean? • Flexible Work Environment - Our teams are remote or hybrid (work from home on Wednesdays and Thursday and attend the office on Monday, Tuesday and Friday), with flexibility around start/finish times. • Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enable us to all become philanthropists through our peer recognition and rewards system. • Social Initiatives - pictures speak a thousand words! Sounds interesting? If you think you have the best composition of the above, send us your resume and let's chat! Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

• Investigating and confirming the facts of loss for basic automobile accidents • Applies analytical thinking to determine coverage, liability, damages • Adjusts and negotiates claims within limit of authority, • Handles investigation regarding most aspects of auto claims