Role Description As a Software Development Engineer III (Staff) on the Incidents team, you can expect to: - Collaborate with your team to identify and scope out well-defined tasks. - Execute on the scope and be accountable for delivering on time with quality. - Design systems and make decisions that will keep pace with the rapid growth of Mapbox’s customer base. - Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services. - Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity. - Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions. Qualifications - 8+ years of experience building scalable high volume low latency backend services. - 3+ years of experience building pipelines (streaming) capable of handling petabytes worth of data. - Experience applying GenAI and LLMs to process and extract insights from unstructured data such as text, documents, and logs. - Experience building search, retrieval, and ranking systems using semantic search, embeddings, and relevance optimization techniques. - Eagerness to learn and become proficient with many different test stacks and languages – Python, NodeJS, TypeScript, C++, and AWS (CDK, ECS, Fargate, Step Functions, Lambda, S3, etc.). - Knowledge and experience handling global data security standards. - Familiarity with code versioning tools, such as GitHub. - Ability to engage, learn and contribute quickly to the initiatives. - Able to perform independently all the development tasks, based on designs and specs. - Self-starter who is communication and outcomes-oriented. - An empirical analytical approach. You develop strong hypotheses, conduct spikes, and clearly communicate your findings. - A desire to share your expertise through documentation, mentorship, pairing and both written and verbal discussion. - A desire to work with individuals with diverse backgrounds, perspectives, and experiences. - High quality mindset -- write unit tests, proactively remedy defects and follow through to production. Requirements - Experience in integrating AI into design, development, and decision-making. Benefits - Supportive health care and parental leave. - Flexibility for personal life events. - Environment of teaching and learning. - Commitment to growing a diverse team. Company Description Mapbox is the leading real-time location platform for a new generation of location-aware businesses. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security, and privacy compliance.