Job Closed

This listing is no longer active.

Cloudera logo
Cloudera

Cloudera provides a software platform that helps its users solve business challenges with data management and analytics. The company’s software empowers people at some of the wor

Technical Program Manager, Partner Support

Location

Ireland

Posted

12 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Technical Program Manager, Partner Support

Cloudera

• Manage partners with Level 1 and/or Level 2 obligations to ensure our end customer’s experience meets Cloudera’s standards of excellence • Ensure partners are enabled to provide support via training, tooling, best practices, etc. • Regularly review the partner support deliverables for Cloudera’s partner ecosystem • Monitor Service Level Agreements and other key performance indicators (KPI) • Drive regular weekly/monthly/quarterly reporting of partner support performance on contractual obligations and KPIs • Run quality checks to ensure that partner support cases are handled with a high technical aptitude commensurate with defined L1/L2/L3 contractual obligations • Coordinate, communicate, and lead cross-functional efforts around escalations and engineering needs for the partner ecosystem • Contribute to partner support contract improvements as driven by Cloudera’s support benchmarks • Set standards for engagement between partner support and Cloudera • Set standards for engagement and act as a liaison between the partner’s support organization and Cloudera support • Perform data analysis and present the results to Sr. Leadership across multiple business units • Drive ongoing strategic interlock to ensure alignment on short-term and long-term priorities and measurable business outcomes

Job Requirements

  • 2+ years of Support Management or Sustaining Engineering Management
  • Bsc/Msc in related field or equivalent experience
  • Strong analytical skills regarding technical and project management
  • Excellent written and verbal communication, presentation, and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel from front-line to C-level executives
  • Experience in working with cross-functional/cross-department teams
  • Experience in project management is preferred
  • A self-starter with strong organizational skills and resolution management
  • Excellent attention to detail with the ability to manage competing demands

Benefits

  • Generous PTO Policy
  • Support work life balance with Unplugged Days
  • Flexible WFH Policy
  • Mental & Physical Wellness programs
  • Phone and Internet Reimbursement program
  • Access to Continued Career Development
  • Comprehensive Benefits and Competitive Packages
  • Paid Volunteer Time
  • Employee Resource Groups

Related Categories

Related Job Pages

More Technical Program Manager Jobs

Full TimeRemoteTeam 201-500H1B No Sponsor

• Bring order to chaos by building, implementing, and sustaining right-sized processes that empower the organization through clear workflows, communications, and reporting. • Support organizational leaders in building effective goals (OKRs) and partner with cross-functional leads to break work into portfolios, programs, and workstreams. • Ensure vertical and horizontal alignment and transparency at the appropriate level at the right time across all programs, projects, and services. • Guarantee execution against the highest level goals by driving program and project teams to hit expected delivery goals (OKRs). • Facilitate governance across their teams, with minimal guidance implement known governance processes and patterns, and manage escalations end-to-end. • Drive organizational change across large teams through independent identification and execution of process improvements. • Tackle volatile, uncertain, complex, and ambiguous challenges by driving planning cycles and ensure clarity of goals, schedules, milestones, and risks. • Provide program management direction within assigned programs, projects, and services. • Collaborate effectively with all cross-functional colleagues and stakeholders.

California + 1 moreAll locations: California | Rhode Island
$210K - $285K / year

Title: Program Manager - Federal Structural Restoration Location: United States Job Description: CSI Restoration Services, LLC, a subsidiary of BBCH, LLC is expanding its workforce and is seeking a Federal Structural Restoration Program Manager to join our team. This role is responsible for the overall leadership, strategy, and performance of the company’s hydro demolition and surface preparation service lines within the structural restoration market. This role oversees multiple projects, teams, and regions, ensuring safe, high-quality, and profitable execution while driving business growth and cross-functional integration. This position serves as a key leader in expanding the company’s presence in concrete repair, rehabilitation, and preservation, working closely with operations, estimating, and business development teams to deliver comprehensive solutions to clients. CSI offers a great benefits package complete with medical, dental, and vision insurance, health savings account health reimbursement account, flexible spending account, employer paid life and disability, 401(k) matching, and paid time off along with other essential benefits. This position will be US based remote but must be on EST Salary Range: $135,000-$165,000/annual DOE Essential Duties & Responsibilities The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties, but not all duties performed for this position. Other duties may be assigned. Provide strategic and operational leadership for commercial structural restoration programs across all active projects. Serve as the senior point of contact for clients, consultants, subcontractors, and internal stakeholders. Oversee Project Managers, Superintendents, and field teams to ensure successful execution from contract initiation through closeout and warranty. Develop and manage program-level budgets, including forecasting, cost control, and profitability analysis. Establish high-level schedules, resource plans, and production targets, ensuring alignment with project scopes and client expectations. Monitor project performance, including cost tracking, schedule adherence, and quality outcomes; proactively address risks, delays, and cost impacts. Lead regular operations reviews, including forecasting and Cost-to-Complete (CTC) assessments. Ensure compliance with company procedures, safety standards, and industry best practices. Standardize processes and drive continuous improvement across both service lines. Oversee project documentation, reporting, and file management in systems such as Procore and OneDrive. Ensure timely and accurate client invoicing, cash flow management, and review of Accounts Payable/Receivable. Lead project closeout processes, including documentation, turnover, and client satisfaction. Drive growth of hydro demolition and surface preparation services within the structural restoration market. Identify, pursue, and secure new project opportunities with owners, engineers, general contractors, and public agencies. Collaborate with estimating and preconstruction teams to develop competitive bids, proposals, and technical approaches. Actively promote and implement cross-selling strategies with complementary services such as concrete repair, coatings, corrosion mitigation, and waterproofing. Build and maintain long-term client relationships to generate repeat business and expand contract scope. Identify value-added opportunities within active projects, including change orders and expanded scopes of work. Represent the company in client meetings, industry events, and preconstruction planning efforts. Minimum Qualifications: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed are representative of the knowledge, skill, and/or ability required. Bachelor’s degree in Construction Management, Civil Engineering, or a related field (or equivalent industry experience). 8–15+ years of progressive experience in general construction, heavy civil, structural concrete restoration, rehabilitation, or specialty contracting experience. 7+ years Federal Construction project experience such as USACE, NAVFAC or NPS required Knowledge of EM-385-1-1 and federal quality control processes and procedures Procore, Bluebeam, MS Project or P6 experience preferred Proven track record of managing multiple projects or programs with full P&L responsibility. Strong knowledge of project controls, including budgeting, scheduling, forecasting, and Cost-to-Complete (CTC). Proficiency with construction management software such as Procore and Microsoft Office Suite. Demonstrated leadership ability with experience managing and developing teams. Strong client-facing skills, with the ability to build relationships and drive business growth. Experience in estimating, proposal development, and business development is highly desirable. 10-15% travel required for site visits and client meetings Additional Requirements: As a condition of employment, you will be required to pass a pre-employment drug screening (post accepted offer) and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Necessary Physical Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must always maintain a constant state of mental alertness and situational awareness. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee may be occasionally required to reach with hands and arms and lift, handle, or move objects weighing up to 75 pounds with frequent opportunity to move about and to work outside the office environment for extended periods involving exposure to the elements with weather that will include extreme heat, cold, wind, rain or other inclement weather, walking over rough and uneven surfaces, and routine lifting of up to 35 pounds. If required, must properly use personal protective equipment (PPE) at all times including but not limited to, hard hats, steel toed boots, eye protection, respiratory protection, and hearing protection. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust vision. Working Environment Job is performed in outdoor settings to include walking, driving, and carrying supplies throughout all seasons with exposure to heat and cold conditions, and potentially wildlife. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. About Bristol Bay Construction Holdings LLC Bristol Bay Construction Holdings LLC (BBCH) is a holding company of Bristol Bay Native Corporation, an Alaska Native Corporation. The BBCH family of companies include 8(a), small, and large businesses operating under the Aerostar, CCI, CSI, Herman, and SES brands. The vision of BBCH is to be best value companies and employers of choice, recognized for our dedication to our unity of purpose, values, employees, clients, and shareholders. For three decades, our best-value companies have provided federal and commercial clients with superior quality and cost-effective, innovative, and sustainable solutions for general construction, restoration services, civil works, fuels systems, environmental services, professional services, and facility support services. BBCH gives hiring, promotion, training, and retention preference to BBCH shareholders, shareholder descendants, and shareholder spouses who meet the minimum qualifications for the job. We are an equal-opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. We participate in the E-Verify Employment Verification Program. We are a drug-free workplace.

Worldwide
$135K - $165K / year
Proteus Fund logo

People And Family Support Program Coordinator

Proteus Fund

Proteus Fund is a nonprofit organization dedicated to social justice and the common good, which describes its mission as "mindful philanthropy, lasting social change." Located in A

Title: People And Family Support Program Coordinator Location: New York NY US Job Description: About Proteus Fund Proteus Fund connects philanthropy to the frontlines of social justice to advance, racial, gender, queer, and disability justice, and an inclusive, fully representative democracy. Our work identifies opportunities, gaps, and challenges facing movement organizations, especially at the state and local levels, and then mobilizes donor support and a range of non-grant tools to support these efforts. Our donor collaboratives are best-in-class models for bridging responsive philanthropy with cutting-edge social justice movements to create deep and long-lasting impact. Through fiscal sponsorship, Proteus Fund partners with emerging initiatives and innovative movement leaders — enabling them to focus on growing their substantive work and impact with the support of a trusted operational partner. To date, Proteus Fund, and its affiliated 501c4 organization, Proteus Action League, have distributed over $300 million in grants and provided other essential tools to support activists, advocates, networks, coalitions, and issue-specific campaigns at the local, state, and national level. Proteus Fund has offices in New York City and the metro Boston area. Our staff is based across the entire United States. Job Summary The People & Fiscal Sponsorship Coordinator plays a critical role as a bridge for Proteus Fund’s People & Culture and Fiscal Sponsorship teams. They ensure the systems, processes, and day-to-day operations run smoothly and effectively. This position provides essential administrative and operational support while also serving as a connective thread between teams, helping advance shared priorities and cross-functional initiatives. Working in close partnership with colleagues across both functions, the Coordinator contributes to projects such as trainings and internal communications, adapting to evolving organizational and team needs. With a focus on accuracy and consistency, this role helps drive the seamless execution of core processes, from systems management and documentation to scheduling and life cycle coordination, ensuring data integrity and supporting operations that are efficient, compliant, and aligned with our mission. Essential Functions Core responsibilities of this position include, but are not limited to: People & Culture Administration - Provide administrative support across People & Culture, including schedule management, invoice processing, organizational chart updates, and maintaining internal files and documentation. - Maintain People & Culture systems, including Connect and survey tools, ensuring information remains accurate and up to date across total rewards, org charts, employee resources, and shared materials. - Act as the primary point of contact with our PEO by responding to inquiries and keeping information clear, current, and accessible. - Manage and distribute People & Culture communications, including organizational updates, scheduling information, and key announcements for core staff and fiscally sponsored projects. - Coordinate onboarding and orientation by managing logistics, aligning sessions, and collaborating across teams to create a smooth and welcoming new hire experience. - Provide backup support for team priorities such as contracts and events, offering logistical and on the ground assistance as needed to ensure continuity. - Maintain and update communication tools and documentation, including email distribution lists, staff directories, and time zone tracking across systems. Fiscal Sponsorship Administration - Partner with the Director of Fiscal Sponsorship, draft or refine SOPs, toolkits, and internal guidance, which include preparing and tracking the execution of fiscal sponsorship agreements, amendments, and renewals. - Maintain accurate and up-to-date fiscal sponsorship records, templates, and shared documentation. - Monitor key milestones throughout the FSP lifecycle (selection & orientation, setup & onboarding, project evaluation, and termination or transition). - Coordinate logistics for the annual check-ins, onboarding, and offboarding in partnership with the Director of Fiscal Sponsorship, Finance, People and Culture, Contracts, Grants Management, and IS. - Schedule and support meetings related to fiscally sponsored projects, including managing Calendly workflows, including agendas, materials, and meeting notes. - Strengthen sponsor-project communications, project communication lists, and internal distribution lists. - Draft, edit, and design correspondence using MailChimp or Email to send e-blasts to FSPs, including invitations to meetings, briefings, internal announcements, and key updates. - Provide research support to the Director of Fiscal Sponsorship as needed, including analyzing fiscal sponsorship trends. Competencies Content Knowledge Expertise in Areas of Functional Oversight: Fluency in key areas of oversight; Ability to ask relevant lines of questioning to functional experts when personal content knowledge areas of expertise are not directly aligned. Consistently seeking new approaches to the work, staying abreast of the best fiscal sponsorship practices. Emotional Intelligence and Professional Discretion: Maintains high standards of confidentiality, ethical judgment, and self-awareness. Navigates sensitive conversations with humility, empathy, and fairness. Data Integrity, Accuracy, and Attention to Detail: Maintains a high degree of accuracy and detail orientation when working with data management, keeping data clean and up-to-date. Innovation and Continuous Improvement: Displays commitment to identifying opportunities to try new systems, approaches to the work, continuous improvement, and automating workflows. Partner Support Orientation: Focuses on providing a high-quality experience for the FSPs we support. Personal Operations: Organization, Task Management, and Prioritization: Strategic management of daily tasks and related deliverables within a portfolio of work. Prioritizes support to actively mitigate risk and minimize bottlenecks when possible, keeping in mind the needs of other collaborators. Philosophical Alignment: Demonstrates strong commitment to the mission and values of Proteus Fund as a progressive, social justice organization and fiscal sponsor. Project Management: Project-based strategy and implementation, inclusive of enlisting/enrolling, and managing stakeholders internally and/or externally at an individual level, team level, or group/vendor level, progress monitoring and reporting, etc. – that leads to successful project completion, defined by identified project goals. System Administration and (Non-Technical) Process Management: Management and maintenance of a system or process and related data within it, serving to leverage the system’s technology/functionality to meet aligned organizational needs. Written and Oral Communication Skills: Communicates clearly and professionally across formats. Produces accurate, well-organized written work and adapts messaging based on audience and purpose. Education & Experience While no one person will embody all the qualifications listed below, the ideal incumbent will possess many of the following: - Knowledge and skills typically gained through a four-year degree or equivalent professional experience - At least two years of experience supporting nonprofit operations, fiscal sponsorship, grants management, or similar program administration - Experience working in a fully remote environment - Strong organizational, analytical, and problem-solving skills with close attention to detail - Clear and effective written and verbal communication skills, with the ability to work well with internal teams and external partners - A collaborative, service-oriented approach, with the ability to manage multiple priorities at once - Ability to work efficiently in a fast-paced, virtual setting - Demonstrated ability to collaborate across diverse teams and contribute to an inclusive and welcoming work environment Preferred Qualifications - Project Management training or certification - Familiarity with Microsoft, Zoom, and Monday Position Type & Schedule/Hours: This is a full-time position requiring a minimum of 40 hours per week. Candidates must be based in or able to work within Eastern or Central Time zones. Business hours are Monday through Friday, between 9:00 am and 5:00 pm. Additional hours are occasionally required. Supervisory Responsibilities: This position has no supervisory responsibilities. Travel: This position requires occasional travel, estimated at 2-3 overnight trips per year, including participation in Proteus Fund’s all-staff retreats and other job-related travel such as team meetings, donor convenings, or training opportunities. Most travel will be planned in advance and may involve overnight stays. Work Environment: REMOTE: This position is performed indoors and routinely uses standard office equipment, such as computers and phones. Most of the work will be performed remotely, which requires a dedicated workspace. Physical Requirements: This position is largely sedentary, with prolonged periods of sitting at a desk and working on a computer; however, some movement may be required depending on the specific job duties. This position requires the ability to: operate a computer daily, as well as other home- or in-office devices such as a copier or printer as needed; communicate effectively with coworkers and external parties, including - for example - via email, phone, and/or video conferencing; and, occasionally, lift up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

New York
Amcor logo

Program Manager

Amcor

Producing responsible packaging for food, beverage, pharmaceutical, medical, home and personal-care, and other products.

Full TimeRemoteTeam 10,001+Since AmcorH1B Sponsor

Title: Program Manager Location: USA- Job Description: Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Position Overview: This position will manage complex capital projects directly related to the manufacturing of PET preforms and rigid containers. Review new products from a manufacturing perspective; manage multiple projects at multiple sites from conception to qualification with overall responsibility for productivity, timing and budget. Support productivity and cost reduction projects within manufacturing locations. Essential Responsibilities and Duties: - Create bills of materials for new capital projects and provide support for the capital appropriation process. - Ensure that corporate safety and environmental requirements are incorporated into the project scope and budget. - Upon approval, refine feasibility studies, with input from Regional Directors, Plant Managers and Plant resources, into a mutually acceptable action implementation plan, which meets cost and timing criteria. - Review plant infrastructure, layout and equipment against project requirements. Develop and manage plans for upgrades and expansion requirements. - Analyze and evaluate the performance and cost of new, proposed or existing equipment. Includes evaluation of machinery, tooling, work flow, and vendors. - Communicate and resolve technical, timing and budgetary issues related to projects as they arise. Publish weekly project status reports outlining projects status and issues. - Create and maintain division level technical specifications, standards and documentation for Operations Engineering department. - Communicate with plants on a regular basis to understand long term project performance and support resolution of plant issues. - Review and comment on plant CEAV requests to ensure accuracy and compliance to standards. Qualifications: - Bachelor’s degree or equivalent in mechanical or electrical engineering. - Minimum of seven years professional engineering experience in the plastics packaging industry, including seven years of project management experience. Knowledge of plant layouts and infrastructure equipment. Proven experience managing multiple resources and complex projects. - Strong interpersonal skills to communicate technical information and to complete project assignments. - Strong management, communication and people skills required to influence and manage multiple resources, most of which do not report to the senior program manager. - Experience managing direct reports - Strong technical, analytical and problem solving skills. - Able to work independently with minimal supervision. - Experience in evaluating on-site manufacturing opportunities and managing on-site projects from concept to completion. - Experience with SPC. Competencies: Amcor Leadership Framework Competencies - Managerial Courage - Drive for Results - Motivating Others - Building Effective Teams - Negotiating - Process Management - Managing Vision and Purpose - Customer Focus Other Critical Competencies - Conflict Management - Directing Others - Organizing - Delegation - Functional/Technical Skills - Priority Setting - Developing Direct Reports - Managing & Measuring Work Relationships: - ARPNA Plant coworkers - Operations leadership - Vendors - External customers ADA Requirements: Physical Requirements - Normal vision - Normal vision - Near vision - Distant vision - Hearing/Listening - Pushing/Pulling - Talking/Speaking - Hand/Finger Dexterity - Stooping - Bending - Walking - Sitting - Standing - Kneeling - Climbing - Lifting (amount 50 pounds) - Carrying (amount 50 pounds) - Driving - forklift - automobile/truck/van Work Environment - Confined area - Office environment - Frequent Domestic Travel Required Our Expectations We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when: - Our people are engaged and developing as part of a high-performing Amcor team - Our customers grow and prosper from Amcor’s quality, service, and innovation - Our investors benefit from Amcor’s consistent growth and superior returns - The environment is better off because of Amcor’s leadership and products Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information. E-Verify We verify the identity and employment authorization of individuals hired for employment in the United States. Compensation The starting salary for this position is expected to be between $112,800 to $141,000; however, base pay offered may vary within the full salary range $112,800 to $169,200 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits. The salary range provided reflects the anticipated base pay for this role at the time of this posting. This range is applicable to positions performed in jurisdictions with pay transparency requirements, including CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, Washington DC, as well as remote roles that may be performed in these locations. Compensation for roles performed outside of these jurisdictions may vary. The Company reserves the right to modify this range at any time. Benefits When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes: - Medical, dental and vision plans - Flexible time off, starting at 80 hours paid time per year for full-time salaried employees - Company-paid holidays starting at 8 days per year and may vary by location - Wellbeing program & Employee Assistance Program - Health Savings Account/Flexible Spending Account - Life insurance, AD&D, short-term & long-term disability, and voluntary benefits - Paid Parental Leave - Retirement Savings Plan with company match - Tuition Reimbursement (dependent upon approval) - Discretionary annual bonus program (initial eligibility dependent upon hire date)

California + 14 moreAll locations: California | Colorado | Connecticut | Hawaii | Illinois | Maryland | Massachusetts | Minnesota | Nevada | New Jersey | New York | Rhode Island | Vermont | Washington | District Of Columbia
$112.8K - $141K / year